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Episode 2 - The importance of Service and Operational Readiness Management with Anthony Barnes
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Join us as we sit down with seasoned program and project leader Anthony Barnes to discuss the crucial topic of service and operational readiness. Often, projects fail at the execution or implementation phase due to inadequate assessment or preparation for the change at the start. Listen in to this insightful episode where we explore strategies and pitfalls, and learn how to navigate them effectively.
We cover key aspects including:
- The role that service management and business readiness play in project delivery
- Common challenges encountered in organisational readiness
- Strategies and techniques to align the business with changes introduced by technical projects
- Handling resistance to change within the organisation
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