Richard Weylman: Demonstrating Empathy for Your Clients

Small Steps, Big Wins

Small Steps, Big Wins. A podcast focused on the financial world and more. Paul Blanco, CEO of Barnum Financial Group, sits down with a special guest each week to discuss important topics within the financial sector. He’ll explore what it takes to be successful in our everyday lives and learn what shapes our industry.

Guest: Richard Weylman | Hall of Fame Keynote Speaker | Customer Experience Hall of Fame | Two-Time International Best-Selling Author

Podcast Episode Description: Demonstrating Empathy for Your Clients

Bio: Richard Weylman is an award-winning business consultant, Hall of Fame keynote speaker, Customer Experience Hall of Fame inductee, and two-time international best-selling author who delivers personalized prescriptive strategies and tactics to audiences around the world – regardless of their role - to create delighted brand advocates!

Richard Weylman is globally engaged by associations and Fortune 500 Companies for his insights and tactics to acquire and keep clients for life. He has a unique ability to see things from the client’s perspective and interpret their needs to put you on a proven path for permanent business growth.

He demonstrates exactly how to:

• Uncover what people want in a relationship right now
• Use empathy as a connection tool that moves prospects to action
• Build deeper emotional engagement at each stage of the client life cycle
• Set yourself apart by doing things that are meaningful and memorable
• Keep your clients from moving to a competitor

Books by Richard Weylman

• 100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success (March 2024)
• The Power of Why: Breaking Out in a Competitive Marketplace (April 2013)
• Opening Closed Doors: Keys to Reaching Hard-to-Reach People (March 1994)

Podcast Disclosure:

All opinions expressed by the Program Participants are solely their current opinions and do not reflect the opinions their respective parent companies or affiliates or the companies with which the Program Participants are affiliated.

Investments or strategies mentioned in this program may not be suitable for you and you should make your own independent decision regarding them. This material does not take into account your particular investment objectives, financial situation or needs and is not intended as recommendations appropriate for you. You should strongly consider seeking advice from your own investment adviser.

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