))
Stan Russell on how to create a value-adding quality function.
Manage episode 399709473 series 3501367
Innehåll tillhandahållet av Hemish Ilangaratne. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Hemish Ilangaratne eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
This week I speak with Stan Russell, who explains how quality leaders can create a function that adds true value to an organisation.
Stan provides practical advice for leaders to change perceptions and measure the strength of a quality culture. He also shares his leadership style and the importance of storytelling and analogies in articulating quality to the organisation, which can result in a function that is seen as truly valuable. We discuss the following:
- What is a 'Quality Culture' and why is it important?
- Evolution of the perception of quality
- How to measure the strength of a quality culture
- Practical steps for changing perceptions
- Utilizing management review to enhance your value
- How to facilitate team development
- Stan's leadership style and analogies he has used to communicate
- Advice for future quality leaders
- The 'one' soft-skill that Stan would advise leaders to develop
This is a fascinating insight into how quality leaders can ensure they are creating a function that puts people and the patient first, whilst enhancing the value and perception of the quality function within their organisation.
Stan is a true leader with an exceptional track record of quality leadership in enterprise and start-up organisations. A huge thank you for coming on the show.
25 episoder
Dela
