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Learning from Disney and Marriott's Mobile App Challenges in Smart Environments
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In this episode we'll examine Disney and Marriott, two industry leaders known for effectively integrating the digital and physical worlds to elevate guest satisfaction.
I share two recent instances of subpar experiences with their otherwise robust mobile app platforms. These real-world examples shed light on the challenges faced and offer practical insights you can learn from when thinking about your own projects.
Join me as we dissect these experiences and distill lessons that can inform your approach to integrating technology into your own space. Learn how to strike a balance between digital and physical elements to create a seamless and satisfying guest experience. Tune in as we unravel the practicalities behind successful smart building implementations and explore the pragmatic use of technology in shaping the workplaces of tomorrow.
- PODCAST: How to improve visitor and guest experience in corporate offices
- PODCAST: Are Workplace Meeting Room Panels worth the expense?
- Marriott Bonvoy App
- Disney Hawai'i and South Pacific Cruises
- Disney Magic+ Band
This episode of Creating Smarter Spaces was produced with the support of IAdea, a pioneer in smart workspace technology.
Creating Smarter Spaces | Learning from Disney and Marriott's Mobile App Challenges in Smart Environments
https://www.smarterspaces.live/Disney-and-Marriott-Mobile-App-Challenges/
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