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Mastering Feedback: The Art of Constructive Criticism
Manage episode 412236728 series 3568466
Innehåll tillhandahållet av Rene Godefroy: Global Motivational Keynote Speaker and humanitarian and Rene Godefroy: Global Motivational Keynote Speaker. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Rene Godefroy: Global Motivational Keynote Speaker and humanitarian and Rene Godefroy: Global Motivational Keynote Speaker eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Introduction:
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- Timestamp: [00:00:29.590]
- Summary: Speaker discusses the challenge of giving negative feedback to sensitive or arrogant individuals without causing hurt feelings, emphasizing the importance of feedback in personal and professional growth.
- Timestamp: [00:01:49.470]
- Summary: Introduction of the PSP (Praise, Share, Praise) formula as an effective method for delivering feedback across various relationships and settings, including personal and professional environments.
- Timestamps: [00:03:25.480], [00:04:55.380], [00:06:14.250]
- Summary: Breakdown of the psychological rationale behind the PSP method:
- Praise: Start by affirming the individual’s positive qualities to create a safe emotional space.
- Share: Constructively present the negative feedback, focusing on specific behaviors or performances that require improvement.
- Praise Again: Conclude with further affirmation to reinforce self-esteem and leave the conversation on a positive note.
- Timestamps: [00:07:42.030], [00:09:01.170]
- Summary: Discussion on identifying positive traits in difficult individuals and the significance of distinguishing between a person's behavior and their inherent qualities.
- Timestamps: [00:10:33.160], [00:12:09.870]
- Summary: Strategies for delivering negative feedback, including disassociation techniques to separate the person from their behaviors, thereby minimizing defensive reactions.
- Timestamp: [00:13:49.910]
- Summary: Encouragement to end feedback sessions on a high note by discussing the recipient’s aspirations and offering support to achieve their goals, reinforcing the positive impact of feedback.
- Timestamp: [00:15:19.200]
- Summary: Recap of the PSP strategy and its benefits, especially for HR professionals, with a call to action to apply this approach in daily interactions to foster growth and improvement.
- Role: Motivational speaker and consultant specializing in interpersonal communication and personal development.
- For Human Resources (HR) Professionals
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