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Episode 2 - John Englehart, HSS, and the Patient Experience
Manage episode 158748597 series 1157771
Innehåll tillhandahållet av PEAPod - The Patient Experience and Access Podcast. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av PEAPod - The Patient Experience and Access Podcast eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Tune in as we talk to John about his transition from the "mad men" world of working for an internationally renowned advertising agency to leading a spectacular and unique brand that is Hospital for Special Surgery. We also chatted about what HSS is doing to enhance the patient experience, their spectacular "Back in the Game" campaign, and the future of patient access in healthcare.
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