It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Innehåll tillhandahållet av Office 365 Distilled. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Office 365 Distilled eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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EP41: Hot and Sweaty Success Indicators
MP3•Episod hem
Manage episode 269722924 series 2501337
Innehåll tillhandahållet av Office 365 Distilled. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Office 365 Distilled eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Steve and Marijn suffer by recording during the heatwave and Steve get his Billions and Trillions mixed up. Then they make assumptions about customers knowing why they move to Microsoft365 considering the enterprise vision. The key subject for EP41 is about measuring success and defining the KPI for collaboration based on Marijn’s mother bitching about being upgraded to office365 and maybe the result of a poor adoption path (sorry Mum) Should IT change… and how do you measure that change moving forward considering costs, flexibility, and value in an Agile world especially considering ITIL and other quality markers. Marijn discussed his holiday reading material before starting to breakdown how we can measure collaboration by asking users about their experience. He is definitely onto something here… check it out. Unbelievably this is an Office365Distilled podcast that sticks to the main subject of measuring success of a cloud migration… yes, I know… amazing!! Finally, before the tasting of an evening French Whisky, the boys ask the question if the feedback from this measure helps make the decisions on new features and how the business will accept them. r97fwnyz
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continue reading
18 episoder
MP3•Episod hem
Manage episode 269722924 series 2501337
Innehåll tillhandahållet av Office 365 Distilled. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Office 365 Distilled eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Steve and Marijn suffer by recording during the heatwave and Steve get his Billions and Trillions mixed up. Then they make assumptions about customers knowing why they move to Microsoft365 considering the enterprise vision. The key subject for EP41 is about measuring success and defining the KPI for collaboration based on Marijn’s mother bitching about being upgraded to office365 and maybe the result of a poor adoption path (sorry Mum) Should IT change… and how do you measure that change moving forward considering costs, flexibility, and value in an Agile world especially considering ITIL and other quality markers. Marijn discussed his holiday reading material before starting to breakdown how we can measure collaboration by asking users about their experience. He is definitely onto something here… check it out. Unbelievably this is an Office365Distilled podcast that sticks to the main subject of measuring success of a cloud migration… yes, I know… amazing!! Finally, before the tasting of an evening French Whisky, the boys ask the question if the feedback from this measure helps make the decisions on new features and how the business will accept them. r97fwnyz
…
continue reading
18 episoder
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