The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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Innehåll tillhandahållet av Rohit Malhotra. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Rohit Malhotra eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Liknande Lifeselfmastery's podcast I Startups I Venture Capital
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
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How is Toma transforming auto dealerships with Monik Pamecha
Manage episode 432013997 series 1580277
Innehåll tillhandahållet av Rohit Malhotra. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Rohit Malhotra eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Today I am excited to have Monik Pamecha who is one of the co-founders of Toma, helping auto dealerships automate phone calls with AI. Toma offers AI agents that can autonomously handle phone calls, provide a natural voice experience, design call flows, integrate with existing software, and perform tasks on and off calls.
In this episode Monik Pamecha, co-founder of Toma, leveraging AI to enhance customer calls for auto dealerships shares his journey from India to the US, his early fascination with technology, and the transformative impact of Y Combinator on his entrepreneurial path. Monik elaborates on Toma’s pivot to focusing on the auto dealership industry, the challenges faced, and the rapid traction gained. Monik also provides insights into the future of AI in customer service, its impact on the BPO industry, and essential advice for early-stage startup founders, and much more!
Subscribe on Spotify
Subscribe on YouTube
Subscribe on iTunes
Learn
* Why did Monik decide on a specific niche in auto dealerships
* What approaches are used to design and manage the AI call flows and agents?
* How does Toma ensure transparency that customers are interacting with an AI agent?
* What is your favourite business book? – Zero to One
* What is your favourite online tool? –Jira
* If you could go back to when you started working, what is the one thing you would have focused on? – Be bolder
Timestamps
6:15 - Comparison between New York and San Francisco tech scenes.
8:45 - Overview of Y Combinator's philosophy and process.
12:15 - Pivoting during YC and the support for such changes.
13:30 - Finding a product-market fit in auto dealerships.
15:00 - Initial traction and customer feedback.
17:45 - Regulations and business dynamics in the automotive industry.
19:00 - Onboarding first customers across various states and brands.
21:30 - Developing natural-sounding voice interactions and product iterations.
23:30 - Metrics for judging call performance and business impact.
24:45 - Potential impact of AI on the BPO industry in India and the Philippines.
27:30 - Addressing AI bias and design solutions for inclusivity.
Monik’s Links
LDN– https://www.linkedin.com/in/monikp/
Website – https://tomato.ai/
My Links
Podcast: https://lifeselfmastery.com/itunes
YouTube: youtube.com/lifeselfmastery
Twitter: https://twitter.com/rohitmal
5-day email course: www.enterprisesalesexpertise.com
Newsletter:
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit partnergrow.substack.com
227 episoder
Dela
Manage episode 432013997 series 1580277
Innehåll tillhandahållet av Rohit Malhotra. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Rohit Malhotra eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Today I am excited to have Monik Pamecha who is one of the co-founders of Toma, helping auto dealerships automate phone calls with AI. Toma offers AI agents that can autonomously handle phone calls, provide a natural voice experience, design call flows, integrate with existing software, and perform tasks on and off calls.
In this episode Monik Pamecha, co-founder of Toma, leveraging AI to enhance customer calls for auto dealerships shares his journey from India to the US, his early fascination with technology, and the transformative impact of Y Combinator on his entrepreneurial path. Monik elaborates on Toma’s pivot to focusing on the auto dealership industry, the challenges faced, and the rapid traction gained. Monik also provides insights into the future of AI in customer service, its impact on the BPO industry, and essential advice for early-stage startup founders, and much more!
Subscribe on Spotify
Subscribe on YouTube
Subscribe on iTunes
Learn
* Why did Monik decide on a specific niche in auto dealerships
* What approaches are used to design and manage the AI call flows and agents?
* How does Toma ensure transparency that customers are interacting with an AI agent?
* What is your favourite business book? – Zero to One
* What is your favourite online tool? –Jira
* If you could go back to when you started working, what is the one thing you would have focused on? – Be bolder
Timestamps
6:15 - Comparison between New York and San Francisco tech scenes.
8:45 - Overview of Y Combinator's philosophy and process.
12:15 - Pivoting during YC and the support for such changes.
13:30 - Finding a product-market fit in auto dealerships.
15:00 - Initial traction and customer feedback.
17:45 - Regulations and business dynamics in the automotive industry.
19:00 - Onboarding first customers across various states and brands.
21:30 - Developing natural-sounding voice interactions and product iterations.
23:30 - Metrics for judging call performance and business impact.
24:45 - Potential impact of AI on the BPO industry in India and the Philippines.
27:30 - Addressing AI bias and design solutions for inclusivity.
Monik’s Links
LDN– https://www.linkedin.com/in/monikp/
Website – https://tomato.ai/
My Links
Podcast: https://lifeselfmastery.com/itunes
YouTube: youtube.com/lifeselfmastery
Twitter: https://twitter.com/rohitmal
5-day email course: www.enterprisesalesexpertise.com
Newsletter:
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit partnergrow.substack.com
227 episoder
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Liknande Lifeselfmastery's podcast I Startups I Venture Capital
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
The Tai Lopez podcast brings you the best business education straight from the world's top entrepreneurs. I will also review the best books in health, wealth, love and happiness that will help you achieve your maximum potential and live the best life possible.
…
continue reading
Welcome to the Disruptors Podcast. This podcast features the most disruptive individuals on the planet no matter what niche or industry they are in, if you want thought provoking conversation with some of the most successful & controversial people alive then the disruptors podcast is a must listen to. Your host Rob Moore is a best selling author, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestsellers “Life Leverage” ...
…
continue reading
Where startup founders raise millions and listeners can invest. Forget everything you think you know about the world of venture capital. Host Josh Muccio takes listeners behind closed-doors and into the room where deals are made. Part of the Vox Media Podcast Network.
…
continue reading
A daily show for everyone who works a regular job and wants to start an income-earning project on the side. In each episode, listeners will hear a different story of someone who's started a side hustle—along with what went well, how that person overcame challenges, and what happened as a result. The show is written and hosted by Chris Guillebeau, the New York Times bestselling author of The $100 Startup, The Happiness of Pursuit, and other books.
…
continue reading
Player FM - Podcast-app
Gå offline med appen Player FM !
Gå offline med appen Player FM !
