Gå offline med appen Player FM !
243 Proven Strategies To Resolve Conflict In The Workplace
Manage episode 399971285 series 2524248
Ralph Kilman, the co-creator of the Thomas Kilman conflict mode instrument (TKI), discusses his lifelong work on conflict management and collaboration. Kilman explains that his interest in conflict stems from his personal experiences growing up in a family affected by conflict and his academic studies on conflict management. He and his colleague developed the TKI assessment to measure the different ways people approach conflict, and it has become a widely used tool in organizations. Kilman emphasizes that conflict is inevitable and not inherently bad, but it needs to be managed effectively. He also discusses the importance of addressing inner conflicts and the role of systems in conflict management. Kilman suggests that leaders can create a positive conflict culture by modeling effective conflict management behaviors and working to change the systems that support conflict resolution. He also shares some powerful phrases for addressing conflict and highlights the need to address conflicts at both the interpersonal and organizational levels.
Learn more about your ad choices. Visit megaphone.fm/adchoices
253 episoder
Manage episode 399971285 series 2524248
Ralph Kilman, the co-creator of the Thomas Kilman conflict mode instrument (TKI), discusses his lifelong work on conflict management and collaboration. Kilman explains that his interest in conflict stems from his personal experiences growing up in a family affected by conflict and his academic studies on conflict management. He and his colleague developed the TKI assessment to measure the different ways people approach conflict, and it has become a widely used tool in organizations. Kilman emphasizes that conflict is inevitable and not inherently bad, but it needs to be managed effectively. He also discusses the importance of addressing inner conflicts and the role of systems in conflict management. Kilman suggests that leaders can create a positive conflict culture by modeling effective conflict management behaviors and working to change the systems that support conflict resolution. He also shares some powerful phrases for addressing conflict and highlights the need to address conflicts at both the interpersonal and organizational levels.
Learn more about your ad choices. Visit megaphone.fm/adchoices
253 episoder
Kaikki jaksot
×Välkommen till Player FM
Player FM scannar webben för högkvalitativa podcasts för dig att njuta av nu direkt. Den är den bästa podcast-appen och den fungerar med Android, Iphone och webben. Bli medlem för att synka prenumerationer mellan enheter.