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Episode #72 - AI in the Contact Centre
Manage episode 282047391 series 1399155
Innehåll tillhandahållet av IDC TechTalk. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av IDC TechTalk eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Happy New Year! To kick off 2021, Miles welcomes back Neil Ward-Dutton and Jack Vernon to the podcast for another conversation around AI, looking at its uses within the contact centre. Toward the AI-Powered Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147017320 The Business Value of AI Use Cases in the Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147014620 Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/neilwd, twitter.com/jvernon_ai
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Manage episode 282047391 series 1399155
Innehåll tillhandahållet av IDC TechTalk. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av IDC TechTalk eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Happy New Year! To kick off 2021, Miles welcomes back Neil Ward-Dutton and Jack Vernon to the podcast for another conversation around AI, looking at its uses within the contact centre. Toward the AI-Powered Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147017320 The Business Value of AI Use Cases in the Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147014620 Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/neilwd, twitter.com/jvernon_ai
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Liknande IDC TechTalk
Africa-focused technology, digital and innovation ecosystem insight and commentary.
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continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
A podcast featuring panelists of engineers from Netflix, Twitch, & Atlassian talking over drinks about all things software engineering.
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continue reading
The Fragmented Podcast is the leading Android developer podcast started by Kaushik Gopal & Donn Felker. Our goal is to help you become a better Android Developer through conversation & to capture the zeitgeist of Android development. We chat about topics such as Testing, Dependency Injection, Patterns and Practices, useful libraries, and much more. We will also be interviewing some of the top developers out there. Subscribe now and join us on the journey of becoming a better Android Developer.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
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This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
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