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IA 16: The 4 Key Elements of a Successful Inspection Conversation
Manage episode 202734242 series 2170639
Innehåll tillhandahållet av Ian Pring. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Ian Pring eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In this episode, Chris guides you through the 4 key elements of a successful inspection conversations.
1. Introduction - Who you are and who you work for
2. Their Story - Ask them for their story. You will learn a lot of the information you need for the inspection through the story.
3. Confirm the Damage Area - Confirm the damage area to make sure you don't write up the wrong damage.
4. Set the Expectations - Set the expectations of what is going to come next.
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