Marc Miller - How AI Will Impact Human Resources

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Summary:

Marc Miller is the President and Founder of Marc S. Miller Associates, Adjunct Professor of Management of Technology at New York University, and the Author of The Death of HR: Who Killed H. (Harriet) R. (Rose) Job?

In this episode, Marc talks about some of the biggest promises and pitfalls presented by AI as well as how it has already been integrated into both HR and our daily lives.

Chapters:

[0:00 - 6:58] Introduction

• Welcome, Marc!
• Today’s Topic: How AI Will Impact Human Resources

[6:59 - 15:44] Where has AI been and how did it affect HR in the past?

• AI has been around for decades, but it’s recently come into public consciousness
• Recruiting has both the most to gain and the most vulnerabilities from using algorithms

[15:45 - 25:20] Is AI becoming better for HR to adopt?

• It all comes down to HR staff knowing how to tell a story
• Will AI lead to human workers being obsolete?

[25:21 - 37:20] Does HR have to worry about AI?

• Regulation will have a major impact on how HR adopts AI
• How do universities choose to integrate AI into their curriculum?

[37:21 - 38:08] Closing

• Thanks for listening!

Quotes:

“[The successful implementation of AI in HR] is all about the ability for HR to have staff that knows how to tell a story.”

“At this point, [regulation around AI] has been a lot of fear, uncertainty, and doubt. . . . Let’s do what we can to, if not embrace, at least understand AI.”
Resources:
Marc S. Miller Associates
The Death of HR book
Contact:
Marc's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa Harris
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Production by Affogato Media