HCH045: Henrik Kjellberg: Lessons from managing 100,000 properties

Holiday Cottage Handbook

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Henrik Kjellberg, CEO of Awaze, is the special guest on today’s show.
Awaze is home to a host of well-known brands in the holiday rentals industry, including Hoseasons, NOVASOL, and Cottages.com, who between them manage more than 100,000 properties across Europe.
During this episode, learn:
• How to keep owners and guests happy
• The top three amenities for short-term rentals
• Key trends in the STR industry
• What Awaze prioritises during the acquisitions process
3:04 Henrik’s journey in the travel industry
4:31 The growth of Awaze
6:00 How to delight owners and guests
8:34 The importance of being ‘hyperlocal’
10:43 How to deliver an outstanding guest experience
13:48 Getting your rates right
16:26 Henrik’s top tips for hosts and property managers
19:08 Key trends in the STR space
20:35 What makes a great acquisition for Awaze
22:24 Favourite brand: Ardennes Etape
23:37 Individual shout-out: Simon Lehmann
24:27 No. 1 piece of advice: deliver a great product
Links:
James Varley: https://www.linkedin.com/in/jdsvarley/
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Free ticket for STR Zone on 4-5 October: https://www.holidaycottagehandbook.com/str-zone
Priority list for new e-book: https://www.holidaycottagehandbook.com/e-book
Henrik Kjellberg: https://www.linkedin.com/in/henrikkjellberg/
Awaze: https://www.awaze.com/
Mentions:
Ardennes-etaps: https://www.ardennes-etape.co.uk/
Simon Lehmann: https://www.linkedin.com/in/simon-lehmann-8375753b/
Sponsor links:
HCH Financial Services: https://www.hchfs.com/ Call: 0333 1234 536 Email: [e-mail]
Touch Stay: https://touchstay.com/?utm_source=HolidayCottageHandbook&utm_medium=email+social&utm_campaign=airbnb
Smiling House Luxury: https://smilinghouse.ch/
RentalWise: https://www.rentalwise.com/
Hosthub: https://www.hosthub.com/hch/
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