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Episode 38 - How Your Bank or Credit Union Should Handle Fraud or Spam on Social Media
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A financial institution affiliated with the local college is running a giveaway for football tickets through a social media contest. But a scammer has targeted their social media contest and attempts to hijack this contest by commenting with a copycat page, directing people to a fake website asking for their personal information. The FI GROW team discusses how they took action to prevent further damage.
Tune-in for best practices on handling spam or fraud attempts on your bank or credit union's social media accounts.
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