20: The Power of Networks and Relationships - Justin Gray
Manage episode 379579954 series 3478937
Relationships Matter: Whether it's within your own organization or with external partners, maintaining strong relationships is the holy grail to success. Justin Gray points out that threading relationships across the entire organization is key to building a successful org.
If you want to be effective, you need to master curiosity and communication.
Justin highlights that there aren’t many sales and service partnerships available, which presents a huge opportunity for those who can navigate both sides of the equation.
By deeply understanding your customers' needs and creating a partner program that aligns with those needs, you can drive customer happiness and build revenue.
Highlights:
03:30 Relationships = Currency of Success
30:21 Can't be a one-man band
33:07 Relationships = referrals
34:56 Ads aren't working; the only thing that's working is trust
36:38 Partnerships must start with early sellers
39:18 It's all about WHO you know and the value of those relationships
40:44 You have to give to get
54:06 You have to be curious
01:01:12 Balancing work and life
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