The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Innehåll tillhandahållet av Focus on Customer Service, Dan Gingiss, and Dan Moriarty. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Focus on Customer Service, Dan Gingiss, and Dan Moriarty eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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Episode 48 - How Zappos Became Famous for Customer Service
MP3•Episod hem
Manage episode 172224696 series 134538
Innehåll tillhandahållet av Focus on Customer Service, Dan Gingiss, and Dan Moriarty. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Focus on Customer Service, Dan Gingiss, and Dan Moriarty eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Take a moment and think about the two or three very best companies in the world at customer service – the ones that are cited over and over again by speakers and authors as being truly unique. These are the companies where customer service is so engrained in the culture, that when social media burst onto the scene they immediately seized the opportunity to show the world their competitive advantage rather than fearing what could happen if customer service were practiced in public. Chances are that your list includes this week's guest!
…
continue reading
53 episoder
MP3•Episod hem
Manage episode 172224696 series 134538
Innehåll tillhandahållet av Focus on Customer Service, Dan Gingiss, and Dan Moriarty. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Focus on Customer Service, Dan Gingiss, and Dan Moriarty eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Take a moment and think about the two or three very best companies in the world at customer service – the ones that are cited over and over again by speakers and authors as being truly unique. These are the companies where customer service is so engrained in the culture, that when social media burst onto the scene they immediately seized the opportunity to show the world their competitive advantage rather than fearing what could happen if customer service were practiced in public. Chances are that your list includes this week's guest!
…
continue reading
53 episoder
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