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How to Improve Workplace Communication: Open Conversations for Better Team Performance
Manage episode 446490941 series 3568119
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"If you're working on a team or with a partner, the only way to resolve conflict is between the two of you. Walking away doesn’t solve anything, it just creates more friction." – Grace Gavin
In this episode, we chat with Grace Gavin, co-founder of KnowHonesty and co-author of a powerful framework for building open and honest communication in both professional and personal settings. Grace shares how she and her business partner, Ken Bogard, have built a method for helping teams and leaders communicate more effectively by simplifying the process.
In this episode, listen for:
- Open and Honest Communication Defined: Grace clarifies the distinction between "open" and "honest" communication. Being honest is about truly expressing your thoughts and feelings, while openness is about listening without reservation and placing the other person's needs first. Together, these two halves form the foundation for productive conversations.
- Meeting Resistance with Curiosity: Instead of getting defensive or shutting down when faced with resistance, it’s important for leaders and team members to ask open-ended questions. Curiosity can break down barriers, leading to mutual understanding, even if agreement isn’t reached.
- The Agreement Framework: Grace shares a practical tool that KnowHonesty teaches clients—The Agreement. This simple, powerful script helps set expectations for communication within teams, ensuring everyone is both heard and respected.
Tune in to hear how you can apply these lessons to your business, personal life, and beyond!
Connect with Grace Gavin:
Website: https://knowhonesty.com/
LinkedIn: https://www.linkedin.com/in/grace-gavin/
Buy Graces Book: https://knowhonesty.com/book/
Connect with Entrepreneur Encounter:
Instagram: https://www.instagram.com/entrepreneur_encounter/
Encounter Encounter Membership: https://entrepreneur-encounter.ck.page/products/entrepreneur-encounter-circle-mem
Newsletter Sign-Up: https://entrepreneur-encounter.ck.page/business-plan
Host Sara Lowell:
LinkedIn: https://www.linkedin.com/in/youarerembertllc/
Website: https://www.youarerembertllc.com/
Host Dana Johnson:
LinkedIn: https://www.linkedin.com/in/d-m-johnson/
Website: https://ddvirtualmanagement.com/
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