Alistair Niederer - FormIGA - IAOP & GSA join forces for good in BPO and CX

CX Files

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3M ago 22:25

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FormIGA was launched in London in June this year. It's the Industry for Good Alliance for technology and business services and is a joint venture between the IAOP and the GSA.

Alistair Niederer heads up the ESG initiatives for the GSA so he talked to Mark Hillary about what this new alliance is doing and how it is more than just another industry body publishing white papers on ESG...

https://www.linkedin.com/in/aniederer/

https://www.anindustryforgood.com/

https://www.gsa-uk.com/

https://www.iaop.org/

Full details of the Service Provider Sustainability Index assessment can be found here:

https://formigaspsi.com/

342 episoder

#Business #Customer #Customerexperience #Customerservice #Markhillary #MBA #Mark Hillary #Peter Ryan #Mark Hillary And Peter Ryan