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Martin Anderson đ - Lemon Contact Centre - Entrepreneurs In CX
Manage episode 434428627 series 3561395
InnehÄll tillhandahÄllet av Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Allt poddinnehÄll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahÄlls direkt av Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan eller deras podcastplattformspartner. Om du tror att nÄgon anvÀnder ditt upphovsrÀttsskyddade verk utan din tillÄtelse kan du följa processen som beskrivs hÀr https://sv.player.fm/legal.
Once you are into CX, you never leave... this summarises how Martin Anderson explains the journey he has taken over the past 21 years building the Lemon Contact Centre near to Durham in the north-east of the UK.
Peter Ryan talks to Martin about the entrepreneurial nature of BPO and CX, how he got started, and how he manages to compete in a business where the competition can be both local and global.
https://www.linkedin.com/in/martin-anderson-%F0%9F%8D%8B-b5372123/
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