How 88Vape Grew by Focusing on the Customer Experience

Customers Who Click

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1+ y ago 36:10

MP3•Episod hem

Key highlights:

0:09 - Dean’s Introduction

03:08 - Why Vaping is such a tough industry

0405 - Being cheapest comes with its own problems

08:17 - Every customer counts when acquisition is tough

10:19 - Happy customers are valuable customers, 42k reviews says it all

14:35 - Filling out their product portfolio to compete

17:18 - Being number 1 on Google matters when you can’t do paid acquisition

25:20 - Put some time aide to do customer service yourself

29:11 - OOH advertising builds trust because surely you’re a big brand

34:53 - Deans dream lunch guest

37:52 - Deans top marketing tools

If you’d like to hear more from Dean, you can connect with him on Linkedin or head over to https://www.88vape.com/

207 episoder

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