AA176 - Arguing on Moving Away from Durable Teams toward Shared Services

Arguing Agile

In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando debate the pros and cons of using shared services teams versus fully dedicated, cross-functional teams (otherwise known in Marty Cagan circles as "durable teams").
They explore common arguments made for shared services models, such as resource utilization, cost efficiency, and standardization. Om and Brian then counter these points, discussing the negative impacts on team cohesion, context switching, and ability to deliver customer value quickly.
Understand the organizational and cultural forces that lead to shared services, and arm yourself to advocate for stable, durable agile teams.
= = = = = = = = = = = =
Watch it on YouTube
= = = = = = = = = = = =
Subscribe to our YouTube Channel:
https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1
Apple Podcasts:
https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596
Spotify:
https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3
Amazon Music:
https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast
= = = = = = = = = = = =
Toronto Is My Beat (Music Sample)
By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)
CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Kapitel

1. Podcast Intro (00:00:00)

2. Topic Intro: Shared Services vs Durable Teams (00:00:11)

3. Traditional Org Structure (00:02:44)

4. Surprise - It's Taylorism (00:03:47)

5. Resource Utilization (00:05:15)

6. Consulting Life (00:07:02)

7. Wasting Time (00:09:40)

8. Cost of Delay (00:11:39)

9. QA Example (00:14:12)

10. Weaponizing Standardization & Finance (00:15:24)

11. Governance (00:17:35)

12. Examples of Centralization (00:18:47)

13. Value of BAs (00:20:36)

14. Career Development (00:24:35)

15. Faux Value (00:26:19)

16. Pushing Back on Career Development (00:31:49)

17. Agile Misinterpretations (00:34:34)

18. Agile: Out of Context (00:36:19)

19. Scaling "Projects" (00:38:07)

20. Sales Example (00:39:52)

21. Defending Flexibility & Scaling (00:42:30)

22. Improved Objectivity (00:44:23)

23. Incentives (00:47:30)

24. Critical Thinking (00:49:13)

25. Short Term Thinking (00:50:23)

26. Follow-on Podcast (00:51:54)

27. Wrap-Up (00:52:41)