EP 30: Managing Challenging Personalities
Manage episode 407456115 series 3560417
Have you heard these myths about navigating difficult personalities at work? Myth 1: Just ignore them and they'll go away. Myth 2: It's their problem, not mine. Myth 3: Confrontation will only make things worse. In this episode, we'll debunk these myths and reveal the truth about effectively navigating challenging relationships at work. Stay tuned for the strategies that can help you thrive in these situations.
The key moments in this episode are: 00:03:21 - Start with Your Side of the Street 00:04:22 - Identify the Issue 00:05:17 - Get Clear on Your Goals 00:06:23 - Understand Communication Styles 00:08:55 - Create Psychological Safety 00:12:20 - The SBIS Model 00:13:08 - Role Misalignment 00:13:30 - Changing Your Approach 00:13:56 - Taking Responsibility
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