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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
154 - Jonathan Sutter: 2022 J.D. Power Airport Satisfaction Study
Manage episode 341800687 series 2607472
Av Airlines Confidential, Ben Baldanza, and Scott McCartney upptäckt av Player FM och Player FMs grupp - upphovsrättigheterna ägs av publiceraren, inte Player FM. Ljudet streamas direkt från deras servrar. Tryck på Prenumerera knappen för att hålla koll på uppdateringar i Player FM, eller klistra in flödets webbadress i andra podcast appar.
This week: Jonathan Sutter: 2022 J.D. Power Airport Satisfaction Study winners announcement; Plus, United / Emirates codeshare; shifting alliances; Air India update; Listeners comments, shout-outs.
172 episoder
