Last summer, something monumental happened. One of Uncuffed's founding producers, Greg Eskridge, came home after more than 30 years in prison. In this episode we’ll bring you back to that emotional day last summer when he walked out of the San Quentin gates, free at last. Our work in prisons is supported by the California Arts Council, the California Department of Corrections and Rehabilitation, independent foundations, and donations from listeners like you. Learn more, sign up for Uncuffed news, and support the program at www.weareuncuffed.org Follow us @WeAreUncuffed on Instagram and Facebook Transcripts are available within a week of the episode coming out at www.kalw.org/podcast/uncuffed…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
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Manage series 2965899
Innehåll tillhandahållet av MetCredit. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av MetCredit eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it! Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainers—and Brian Summerfelt, the CEO of MetCredit, North America's leader in ethical business debt collection, to examine all sides of debt recovery. Most importantly, you'll learn how to improve your business' cash flow—and put an end to bad debt forever.
…
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46 episoder
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Markera alla som (o)spelade ...
Manage series 2965899
Innehåll tillhandahållet av MetCredit. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av MetCredit eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it! Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainers—and Brian Summerfelt, the CEO of MetCredit, North America's leader in ethical business debt collection, to examine all sides of debt recovery. Most importantly, you'll learn how to improve your business' cash flow—and put an end to bad debt forever.
…
continue reading
46 episoder
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Weathering Disruption in the Financial Services Industry, with Mark Daprato 20:50
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Spela Senare Spela Senare Listor Gilla GilladHost Bryn Griffiths is joined by Mark Daprato , a board member of the Receivables Management Association of Canada and the organizer of its upcoming National Conference on Nov 14. This year's conference has a bold and thought-provoking theme: "Weathering Disruption in the Financial Services Industry." Mark shares insights into the conference's focus on the massive disruption happening in the finance and working environment, including the impact of AI, the changing economic landscape, and hybrid work environments. We delve into the motivation behind the conference's title and how it has sparked curiosity and interest among attendees. Mark also reveals how the event is designed to encourage panels and discussions that challenge conventional thinking and foster engagement. Plus, we'll get a sneak peek at some of the distinguished speakers who will be sharing their expertise on topics ranging from economics to insolvency. Mark Daprato is an innovative and forward-thinking individual who is deeply involved in the Receivables Management Association of Canada. As the organizer of the upcoming National Conference in Niagara Falls, he is thrilled to bring a fresh perspective to this year's event. Recognizing the significant changes occurring in the receivable space, Mark aims to explore the concept of massive disruption not only in finance but also in broader areas such as AI, banking, housing, and the workforce. With a focus on the generational shift happening across these sectors, Mark envisions insightful discussions during the two-day conference, contemplating the implications for businesses and their environments. His passion for exploring societal shifts and their impact on the corporate landscape sets him apart as a dynamic and influential figure in the industry.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 How Executors Navigate Estate Administration in a Digital World, with Ari Brojde 23:08
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Spela Senare Spela Senare Listor Gilla GilladDelve into the world of estate administration in the digital age with our guest, Ari Brojde, CEO of Estateably. Host Bryn Griffiths uncovers the secrets behind efficiently managing debts, distributing assets, and handling the ever-evolving landscape of managing and closing estates. Ari shares his journey, from recognizing industry pain points to creating a revolutionary software platform that simplifies the process for professionals and beneficiaries alike. Discover the importance of advertising for creditors, the rise of online filing, and the power of innovation in this captivating conversation. Get ready to gain overdue advice on estate administration in a digital world. Ari Brojde is the co-founder of Estateably, a tech company he started in 2018 with his cousin, Alex. After Ari and Alex's grandmother passed away, they realized the complexities of the estate administration process. Ari had a background in the financial services industry and had previously founded a tech company that aimed to improve collaboration among professionals in the industry. During the sale of that company, Ari received feedback suggesting that their document inventory system would be valuable in estate administration. Curious about to improve the slow process of settling estates, Ari reached out to lawyers, accountants, and wealth advisors to understand the challenges they faced. He discovered that the estate administration process was manual, labor-intensive, and lacked automation and collaboration tools. Seeing an opportunity to make this process easier, Ari and Alex founded Estateably to provide solutions for estate administrators. [00:00:55] Founded Estateably in 2018 to simplify estate administration process. [00:05:50] Difficult to find deceased's digital assets. [00:10:22] Executors benefit from dealing with claims up front, helping professionals and beneficiaries. Notice Connect revolutionized the advertising process for creditors, making it easier and cheaper. Ontario and Saskatchewan have adopted online filing, a trend that will continue. [00:13:17] 70% of Canadians die with debt. Estateably helps settle estates and track debt. Executors must file notices for creditors. [00:16:57] Listen to your customers, find deficiencies, innovate. [00:20:33] Being open to feedback, evolving vision, laser-focused.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 This Big Win for Civil Debt Litigation Could be Contagious, with Tim Browatzke 17:48
17:48 Spela Senare Spela Senare Listor Gilla Gillad17:48
Spela Senare Spela Senare Listor Gilla GilladSmall Claims Court just became bigger, at least in one jurisdiction. In the Canadian province of Alberta, the limit for civil litigation in the Provincial Court system has recently doubled from CAD $50,000 to $100,000. This means Albertans and agents like MetCredit can go to court without a lawyer in the province to collect much larger debts, benefitting from reduced costs and shorter wait times. Tim Browatzke is MetCredit’s Manager of Corporate Integrity and Legal Strategies, and he joins host Bryn Griffiths to talk about why Alberta's provincial court claim limit increase is a significant move — and one that other provinces and states may soon follow.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Upping Your Game (and Pay Grade) in the Credit Industry, with David Hopkyns 20:03
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Spela Senare Spela Senare Listor Gilla GilladThe Credit and Receivables Management Industry is a complex one. Yet for ages, there was no standardized training or certification for credit professionals. David Hopkyns, ACI, has helped change that in his work as National Director for the Prairies of the Credit Institute of Canada, which today has nearly 2,000 members across the country. The CIC has built a respected roster of certification programs awarding professional designations including Certified Credit Professional (CCP). Earning a CCP includes 8 separate courses and usually takes 4 years to achieve while working a full-time job. David explains why it’s worth the effort—and how the CCP designation can make a big difference in elevating your career as a credit professional.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Understanding Consumer Proposals and Bankruptcy with Rhonda Fox-Miles 23:27
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Spela Senare Spela Senare Listor Gilla GilladWhen debt piles up and becomes unmanageable, what can you do? More people than ever are turning to consumer proposals and even bankruptcy as a way out. The promises you hear in advertisements sound liberating—but is there another side to taking drastic measures? Rhonda Fox-Miles, a licensed bankruptcy trustee since 1999 and Registered Social worker, talks with host Bryn Griffiths about the good, bad and ugly sides of these options, and what else you can do to take care of debt without the long-term impacts on your future.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Getting Cutting-Edge in Accounts Receivables Management with George Preece 18:27
18:27 Spela Senare Spela Senare Listor Gilla Gillad18:27
Spela Senare Spela Senare Listor Gilla GilladThe Receivables Management world is a magnifier of business challenges. Whenever the economy becomes difficult, the credit world is in for a ride. MetCredit's central region business development manager George Preece is a credit industry veteran who co-founded the Receivable Management Institute (RMA) more than a decade ago. He joins host Bryn Griffiths to talk about improving collections through connecting with peers, regulators and technology leaders — and how you can get on the cutting edge.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Collecting Debt Better Through Tech and Transparency, with Tyler Wonderlic 19:08
19:08 Spela Senare Spela Senare Listor Gilla Gillad19:08
Spela Senare Spela Senare Listor Gilla GilladIf you’re like most people, you seldom answer phone calls from anyone you don’t recognize. And for good reason. A universal surge in spam calls and fraudulent players (usually spoofing outgoing numbers) has tarnished our trust in conventional caller IDs. For a telephone-centric company like MetCredit, this behavioural change has been a huge challenge in reaching consumers. And as has often been the case, technology is the solution. MetCredit has recently partnered with Hiya to display not only the MetCredit name, but also the company logo to many people receiving our calls. Seeing our logo boosts confidence — making our work more effective for clients while helping consumers clear their credit reports sooner. In this episode, host Bryn Griffiths talks to Hiya's Senior Director of Customer Success Tyler Wonderlic about the company's Branded Call technology and how it is making a positive impact through helping brands validate their phone outreach.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Scaling up Your Career in Credit, with Credit Institute GM Nawshad Khadaroo 20:14
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Spela Senare Spela Senare Listor Gilla GilladWorking in the credit industry is an opportunity to make an impact on businesses, individuals and the economy itself. But how do you stay fresh, inspired and on top of your game? Host Bryn Griffiths joins Credit Institute of Canada General Manager Nawshad Khadaroo to talk about how being part of an engaged community provides learning, education and support, while linking you with others who keep the wheels of business turning.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 The Power of Business Data in Receivables Management, with Stephanie Flierjans 19:19
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Spela Senare Spela Senare Listor Gilla GilladDun & Bradstreet has evolved a lot in its 173-year history. Now the world's largest trade payment database with over 360 million lines of global trade, it is known by most business people as a risk company for credit reporting. As D&B's director of data acquisitions, Stephanie Flierjans has spent most of her 35-year career with the company. In this episode, she tells host Bryn Griffiths how trade data can de-risk accounts receivable management, and how to create a system that directly reduces bad debt write-offs.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 When Receivables Keep CEOs Up at Night, With Martin Hunter 29:32
29:32 Spela Senare Spela Senare Listor Gilla Gillad29:32
Spela Senare Spela Senare Listor Gilla GilladA lot of things keep CEOs up at night, from HR and supply chain issues to operational challenges and cash flow. But most often it's cash flow. Host Bryn Griffiths is joined by Martin Hunter, managing partner of URGEO, a company specializing in helping CEOs achieve operational excellence, to discuss why accounts receivable are such a challenge—and how leaders can solve it to focus on their real job! Martin is also the creator of the “What CEOs Talk About” podcast , where he tears down the biggest issues facing executives today. Listen to all the Overdue Advice episodes at https://www.metcredit.com/podcast/…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Lucky You: How a Job in Collections Can Change Your Life, with Tim Paulsen 27:58
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Spela Senare Spela Senare Listor Gilla GilladEver thought of a job in collections? Many successful collectors never did, and now can’t imagine themselves in any other career. Author and trainer Tim Paulsen returns to Overdue Advice to share advice for accounts receivable management teams and collectors—and shines light on the life-changing magic of working in collections.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 When to Litigate and When to Use a Collection Agency, with Howard J. Sniderman, QC 34:00
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Spela Senare Spela Senare Listor Gilla GilladWhen a customer decides not to pay your invoice, what do you do? Should you sue, or take the file to your collection agency? It's not always an easy question, and one that lawyer Howard "Howie" J. Sniderman has helped business leaders answer for decades. After listening to this episode, you'll be equipped to make the decision for yourself! Learn how to create emotional distance from the problem, how to know if there's a “pot of gold at the end of the rainbow” if a dispute is likely, and what a lawyer will do for you compared to what you can expect from a collection agency with an in-house legal department like MetCredit. It's a must-listen episode for everyone involved in accounts receivable, from founders and business owners to accountants and AR managers.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 How a Collection Agency is Your Company’s New Best Friend, With David Hopkyns 26:06
26:06 Spela Senare Spela Senare Listor Gilla Gillad26:06
Spela Senare Spela Senare Listor Gilla GilladWhat happens when you send an account to collections? What will the collection agency do—and what won't they? What kind of businesses are best suited to use a collection agency? MetCredit VP Business Development and industry veteran David Hopkyns joins host Bryn Griffiths to open the Overdue Advice mailbag and answers these and other questions listeners frequently ask us. Join Bryn and David as they bust myths and provide some surprising revelations. It's an entertaining and eye-opening episode that's sure to teach everyone a few things—even if those who are well-acquainted with the credit and collections industry.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 Turning Adversity into Advancements, with MetCredit President & CEO Brian Summerfelt 19:41
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Spela Senare Spela Senare Listor Gilla GilladIt's been an incredibly tough two years. At MetCredit, we've always been a people business. In recent years, with competitors outsourcing their call centres overseas, we've taken pride in having real people working from our offices. So the work-from-home orders of COVID-19 threatened our very existence. Many of our contracts with banks, telcos and other large clients prohibited doing exactly what needed to be done to continue our work. It required a marathon of IT work and policy changes, but we succeeded, will always be a little different as a result. We're now able to hire a wider variety of team members, and can do our hiring, training and compliance work in entirely new ways. In this eye-opening episode, MetCredit President & CEO Brian Summerfelt talks candidly about how we've rebuilt our business Canada-wide to meet these and other major challenges—and came out better for it.…
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Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business
1 The Life-Changing Magic of Working in Collections, with Quinn Yule & Greg Hunka 24:35
24:35 Spela Senare Spela Senare Listor Gilla Gillad24:35
Spela Senare Spela Senare Listor Gilla GilladWhen does a job become more then a 9-to-5 but something that transforms people's lives? Host Bryn Griffiths talks with MetCredit Collection Manager Quinn Yule and Human Resources & Quality Assurance Manager Greg Hunka about their careers with the company, and how it has changed their lives but the lives of many of those with whom they've worked, in the office and even at the receiving end of collection calls. Find out what it takes to be a collector at one of MetCredit's offices Canada-wide, and how the business is changing perceptions by listening and continuously improving the way it keeps clients' cash flow pumping.…
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