DBX: The Digital Business Experience podcast

Building a thriving business isn't always about rapid expansion. When should you hit the accelerator on growth, and when should you pump the brakes? Jannese and Austin are in Nashville, Tennessee to talk with Taku Zhou and Sibusiso Ajayi of TKZ Architecture LLC to explore this crucial entrepreneurial crossroads. The duo shares candid insights from their journey building TKZ Architecture, revealing the moments they knew it was time to scale – and importantly, when it wasn't. They discuss how they balanced the allure of growth against the need to strengthen their foundation through refined workflows, established protocols, and market positioning. Tune in as we unpack the strategic decision-making that goes into sustainable business expansion and learn the telltale signs that you're ready for growth and how to execute that transition successfully. Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…

DBX: The Digital Business Experience

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Pushing past the boundaries of customer experience (CX), digital experience (DX), and into the business of experience (BX). Winning in business boils down to who provides the absolute best experience for customers, employees, and partners. In order to grow and evolve your business in the exponentially increasing digital world, you must digitally adapt. Those who become the most adaptable will gain happier customers, highly engaged employees, and an overall attraction as a desirable brand. The Digital Business Experience with Frank Rogers and Kyle Burt of Acuerdo.io

9 episoder

1
Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja 41:47

för 4 years sedan41:47

41:47

Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all of the customer experience, she was in customer care, she was driving the experience already from the very base of how people engage and come to know your brand. She's really an expert at it. And she is part of the CX revolution. Anne Bibb, VP Global Head of Customer Experience for Support Ninja -=- DBX is brought to you by Acuerdo, the Digital Orchestration Agency for CX & Digital Transformation. For more info, our website, YouTube channel, and other ways to connect, visit go.acuerdo.io/dbx DBX Links…

1
The CIO to the CMO, to the Chief Customer / Community Officer 5:38

för 4 years sedan5:38

5:38

Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey. https://www.linkedin.com/in/carolfineagan/ -=- Hosted & Produced by Frank & Kyle Presented by Acuerdo - The Digital Orchestration Agency DBX Podcast on Youtube DBX Clips on Youtube

1
Digital Transformation Can Never Be Complete 7:07

för 4 years sedan7:07

7:07

1
Establishing Your Village, Network, Personal Brand, & Vulnerability in the Workplace 7:29

för 4 years sedan7:29

7:29

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Strategic Growth: Knowing When to Scale Your Business 30:28