Listen to discover management insights and strategies for a successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve greater success.
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Ep #148: Reflecting on 2024. Lessons and Strategies for a Stronger 2025
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Join Julie Parker and Ameena Basile of Dental Business Mastery as they dive into strategies for reflecting on 2024 and setting impactful goals for 2025. They discuss Sandy Roth's six powerful questions, aligning team objectives, enhancing systems, and improving patient experiences. Learn how to foster team engagement, track meaningful KPIs, and shi…
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Ep #147: Thriving Dental Teams. My Guest Spot on The Dental Brief
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In this episode, I’m excited to share my recent guest appearance on The Dental Brief. Host Patrick and I speak about the challenges dental practices face today, from recruitment to building a workplace that truly supports and retains exceptional team members. We discuss how leadership and team culture can transform a practice into a space where eve…
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Ep #146: Ready to stop battling your practice? Here’s how to make it work for you.
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In this episode, Julie Parker and guest co-host Ameena Basile In this episode, sit down with Ortal Green from Glittering Minds to uncover the secrets to creating a dental practice that truly works for you. If you’re ready to transform the way you approach challenges, this conversation will give you the tools to make 2025 your best year yet. Here’s …
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Ep #145: Dr Yohan Thomas, Advanced Dentistry Institute
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In this episode, I speak with Dr Yohan Thomas, a Specialist Prosthodontist and founder of the Advanced Dentistry Institute (ADI). Throughout our conversation, Dr Thomas talks about what inspired him to build ADI and the innovative approach they take to training. We explore how ADI provides hands-on, live patient training while ensuring each student…
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Ep #144: Achieving practice ascension through deeper team engagement and fulfilment.
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In this episode, I am joined by Ameena Basile and we talk about the ongoing challenges faced by dental practices, especially when it comes to recruiting and managing teams. We discuss how vital it is for practices to create a positive workplace culture that nurtures growth and development. We explain the "Ascension Model" we have developed, which h…
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Ep #143: The top 5 infection control compliance mistakes with Dr Ros Franklin of Amalgamate Consulting
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In this episode, I am joined by Dr Roslyn Franklin of Amalgamate Consulting in this episode, where she shares her expertise on infection control in dental practices. With the recent updates to the Australian standards for sterilisation (AS 5369), Ros provides a snapshot of how these changes affect dental practices and highlights the top 5 mistakes …
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Ep #142: Dr Anikó Ball of Optimum Dental Posture
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In this episode, I am joined by Dr Anikó Ball of Optimum Dental Posture. We discuss the physical challenges faced by dental practitioners and the impact of poor posture on professional and personal well-being. Anikó shares her journey from practising dentistry with chronic pain to becoming an expert in dental ergonomics, offering solutions for clin…
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Ep #141: Enhance Patient Care with Overjet AI.
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In this episode, I speak with Wardah Inam, CEO of Overjet, an innovative AI company focused on improving dental practice's management of their patients through artificial intelligence. Wardah discusses Overjet's capabilities, including analysing dental x-rays, notes, and other practice data to enhance diagnostic accuracy and patient trust. The conv…
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Ep #140: Dr Mark Hassed Reveals the Transformative Power of Efficiency in Dental Practices
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In this episode, I am delighted to welcome back Dr Mark Hassed, also known as The Relaxed Dentist. He shares valuable insights and strategies for running a more efficient dental practice. Tune in to uncover the significant benefits for your team, your patients, your business, and yourself when you embrace efficiency. This episode has truly made me …
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Ep #139: Ameena and Julie introduce the Academy.
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In this episode, I am joined by my buddy and Dental Business Mastery co-founder, Ameena Basile. We introduce you to the newly launched Academy, a comprehensive training platform designed specifically for dental practices. We discuss the vision behind the Academy, its core objectives, and the wide array of resources it offers to help dental teams th…
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Ep #138: Shika Darshani: Dental Hygienist, Mindset Coach, Motivational Speaker
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In this episode of The Julie Parker Practice Success Podcast, I am joined by the inspiring Shika Darshani. Shika shares her journey from being a dental nurse to a dental hygienist and now a mindset coach and motivational speaker. She discusses the importance of emotional intelligence, self-belief and maintaining authenticity in the dental professio…
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Ep #137: Finding Balance and Overcoming Burnout with Linda Joy Benn
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Is your life out of balance? Are you feeling burnt out, anxious, or mentally, physically, or emotionally exhausted? You're not alone. An alarming 61% of Australian workers reported experiencing burnout, significantly higher than the global average of 48%. Burnout has been on the rise, with a 5% increase from 2021 to 2022, contributing to 40% of emp…
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Ep #136: The Number One Asset of Your Dental Practice with Samad Syed
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In this episode, I talk with Samad Syed, an expert in digital automation for healthcare, about the crucial role of a dental practice's patient database. Samad shares insights on how practices can effectively utilise their databases to improve patient engagement and practice efficiency. This episode is a must for anyone who thinks that they need mor…
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Ep #135: Transforming yourself and your team with Jutta Klipsch
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In this inspiring episode, I am joined by Jutta Klipsch, a transformational coach specialising in empowering women over 50. Jutta shares her journey from working with divorced and separated women to now focusing on helping women step out of mediocrity and create fulfilling, courageous lives. We discuss the importance of self-awareness, our drivers …
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Ep #134: Tanya Deacon: From Dental Hygienist to Author of 'Mouth Monster'
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In this episode, I speak with Dental Hygienist and author Tanya Deacon, who shares the creative inspiration behind her innovative children's book, 'Mouth Monster'. Tune in and discover how Tanya's firsthand experiences led her to develop this fantasy adventure tale that not only entertains but also educates young readers about the importance of ora…
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Ep #133: Navigating the Digital Dental Marketing Maze with Marcus Biggs of Smile Marketing
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In this episode, I chat with Marcus Biggs of Smile Marketing about effective dental marketing strategies. We cover website design, social media marketing, Google reviews, SEO, paid ads and email marketing, offering practical insights for dental professionals looking to boost their online presence and attract more clients. Tune in for actionable tip…
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Ep #132: What difference can AI make in your practice? With Josh Blount & John Schwartz of Pearl AI
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In this episode, I am joined by Josh Blount and John Schwartz of Pearl AI. We dive into the transformative role of Pearl AI in dental surgery. From empowering practitioners with enhanced diagnostic capabilities to bolstering patient trust and acceptance rates, Pearl AI serves as a game-changer in modern dentistry. Whether aiding seasoned profession…
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Ep #131: Buying and Selling Practices with Simon Palmer
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In this episode, join us as we explore the nuances of dental practice sales with Simon Palmer, the founder of Practice Sale Search. With extensive experience in brokering dental practice transactions, Simon shares invaluable insights into the challenges, trends, and best practices within the industry. From common hurdles faced by dentists in the sa…
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Ep #130: The dental team connector, Lyn Carman of Lync Dental
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In this episode, I am joined by Lyn Carman, Founder of Lync Dental. A seasoned Oral Health Professional with over 36 years of experience. Lyn's journey spans clinical work, dental practice ownership and advocacy for better oral healthcare outcomes. Through Lync Dental, Lyn is dedicated to enhancing workforce engagement and happiness in dental workp…
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Episode #129: Hyperdelegation with Dr Harry Marget.
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In this episode, I am joined by Dr Harry Marget, founder of East Bentleigh Dental Group. In this dialogue, Harry discusses his concept of 'hyperdelegation'. While it's typical for dental practice owners to delegate tasks to individuals capable of achieving similar outcomes, Harry suggests that superior results can be attained by delegating to indiv…
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Ep #128: Dr Steph Mulcahy - transforming health in rural community.
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In this episode, Dr Steph Mulcahy shares her journey of purchasing her own clinic just two years out of university and transitioning patients to align with her vision, which has been profoundly impactful. With seven years of rural practice, including time in Karratha and Broome, she highlights the importance of building strong patient relationships…
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Episode #127: The business of dentistry with Dr Harry Marget
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In this episode, I am joined by Dr Harry Marget, founder of East Bentleigh Dental Group. In this conversation, Harry shares his diverse experiences and astute business insights, offering valuable advice on growing a successful dental practice. His passion for dentistry and commitment to mentorship shines through. Tune in to this enlightening discus…
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Ep #126: Dental practice design with Carolyn Boldt
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In this episode, we delve into the art and science of crafting transformative spaces for dental practices with seasoned design leader Carolyn Boldt from CrossFields Interiors and Architecture. Carolyn, with over 40 years of experience and a BS in Interior Architectural Design, shares invaluable insights on maximising patient experience and brand ex…
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Ep #125: Successful start-ups with Rebecca VanZutphen of Staged Dental Coaching
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Rebecca VanZutphen, Founder of Staged Dental Coaching, returns to The Julie Parker Practice Success Podcast, having previously appeared on Episode 11 with her business partner, Dr. Heath Fraser of Airsmile. (See the following links to the episode and Airsmile: https://www.buzzsprout.com/1778128/8755148, https://www.airsmile.com/) In this episode, R…
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Ep #124: Salena Kulkarni: Transform Your Wealth, Change Your Impact.
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In this episode, I am joined by Chartered Accountant and Wealth Coach, Salena Kulkarni. Salena is also Founder of Inkosi Wealth. Salena has been a chartered accountant for 25 years, a certified property investment adviser and a wealth strategist. She has helped 100’s of investors build wealth and shave decades off their timeline to hit their financ…
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Ep #123: More manifestation tips with Chalita Tesler
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In this episode, I am again joined by Chalita Tesler for a deeper dive into manifestation. Chalita is a renowned Transformational Coach, on a mission to empower people to live a more authentic and enriched life on a spiritual, mental and emotional level. Connect with Chalita via the following links. Website: https://chalitatesler.com/ Instagram: ht…
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Ep #122: Dr Mark Hassed, The Relaxed Dentist
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In this enlightening episode, I had the privilege of chatting with Dr Mark Hassed, known as 'The Relaxed Dentist,' whose expertise lies in the critical domain of case acceptance. Contrary to popular belief, success in dentistry goes beyond technical proficiency; it hinges on your ability to communicate effectively and master case acceptance. Mark p…
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Ep #121: Dental Embezzlement with David Harris from Prosperident
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In this episode, I had the pleasure of speaking with David Harris, an expert in dental embezzlement prevention from Prosperident. David and I discussed the alarming issue of embezzlement within dental practices, its red flags, and the essential steps to prevent it from happening to your practice. If you would like to contact David, go to the Prospe…
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Ep #120 Cris Duval: Saving Lives through Oral-Systemic Health
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In this episode, I am joined by Cris Duval, a highly experienced Dental Hygienist and the developer of The Lifeguard Approach. With over 40 years in patient care, Cris has been recognised for her contributions to science and patient-centred dental hygiene. She also serves on the board of Oral Cancer Cause, Dental Entrepreneur Women and the Children…
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Ep #119: Getting Your House In Order
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In this episode, I delve into the transformative power of self-awareness and change. I introduce my process of improving your happiness and joy in life by using small, incremental steps. The article that I mentioned in this episode can be found here: https://julieparkerpracticesuccess.com/wp-content/uploads/2022/09/ADPM-article-Get-your-house-in-or…
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Ep #118: Mapping Out Your Dental Practice's Growth Plan
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In this episode, Ameena and I delve into the powerful elements of our Annual Growth Plan, designed specifically for dental practice owners and managers. Drawing inspiration from Sandy Roth's six pivotal questions, we guide you through a journey of reflecting on your practice's past, assessing its current state and forging a vision for its future. G…
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Ep #117 Join Our Exciting 2024 Goals Achievement Workshop
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In this week's episode, Ameena and I are thrilled to discuss our upcoming Goals Achievement Workshop. This workshop is an incredible opportunity for anyone looking to set and achieve their goals, be they in business or personal life. As we move towards 2024, it's the perfect time to get your plans in order. Don't miss this chance to join us! You ca…
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Ep #116: Dr Trudy Lin: Dentist, Coach, Superstar
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Catch my latest chat with Dr Trudy Lin, a superstar dentist with a heartwarming mission. She's all about making a difference, whether it is providing health care to special needs patients, coaching fellow clinicians or initiating positive change in the community. Once you've tuned into this uplifting chat, you'll understand why Dr Trudy Lin earns t…
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Ep #115: Part III - Using ChatGPT to market your dental practice.
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This is another episode where I am joined by my partner in Dental Business Mastery, Ameena Basile. Today, we delve into the innovative ways dental practices can harness the power of ChatGPT for marketing your dental practice. Discover how to create detailed patient avatars from feedback, draft personalised communications, generate engaging content,…
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Ep #114: Part II - Using ChatGPT in your dental practice for recruitment and HR
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This is our second episode on how ChatGPT can help you be wildly more efficient and productive in your dental practice. I am again joined by my Dental Business Mastery buddy, Ameena Basile. Today, we focus on how ChatGPT can be a tool for creating documents and content for your recruitment and human resources management. Listen in as we give an exa…
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Ep #113: Optimise your dental practice and realise your vision with Josh Gwinn of Optimize Practice Services
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In this episode, I am joined by Joshua Gwinn of Optimize Practice Services. This was a truly enjoyable and insightful conversation. Josh has achieved a lot for someone who was raised in a trailer park. His career has equipped him with the knowledge, experience and skill to help dental practice owners achieve their dreams, no matter how big. Actuall…
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Episode #112: 3 powerful ways to use ChatGPT in your dental practice.
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In this episode, Ameena Basile and I delve into the transformative role of AI in the dental sector. Explore how ChatGPT, a leading AI language model, can revolutionise patient communications, streamline operational SOPs and create impactful, bespoke treatment brochures. Join us as we unveil how AI, used as a foundational tool, can be tailored to re…
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Ep #111: Dental Business Mastery have a new offering for Dental Receptionists
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In this episode, I am joined by my buddy and Co-Founder of Dental Business Mastery, Ameena Basile. We are excited to share the details of our newest offering; the Dental Reception Mastery Course. Listen in as we share why this course is essential to the growth of your dental practice, and then describe the course in more detail. If you have any fee…
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Ep #110: Ameeta Gangaram of Holistic Vision interviews Julie Parker
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In this episode, I am interviewed by marketing consultant Ameeta Gangaram from Holistic Vision Consultancy. I was delighted to be Ameeta's guest on her marketing podcast and we had a great conversation about recruiting your best team and CANI, our never-ending journey of improvement. Discover more about Ameeta can help promote your dental services …
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Ep #109: How to manifest, with Chalita Tesler
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In this episode, I delve into the fascinating world of manifestation with our guest, Chalita Tesler, a renowned Transformational Coach. Discover the key principles and techniques behind manifesting your desires, turning your thoughts into reality and creating a life you truly want. Chalita shares her insights, experiences and practical advice to he…
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Ep #108: Dental practice growth with Ella and Tanya of Converge Dental.
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How can you grow your dental practice? In this episode, I am joined by Ella Mullokandova and Tanya Kon of Converge Dental, a dental practice consulting company. Ella and Tanya share their strategy to help dental practice be very successful. First, enlist the guidance of a coach or consultant; then, ensure your entire team is on board. The achieveme…
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Ep #107: Dr Simone Boer is talking mindset and transformation!
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In this episode, I am once more accompanied by Dr Simone Boer, a neuro-coach with a profound understanding of the brain and how to harness its potential. As emphasised by Francis Crick, "There is no scientific study more vital to man than the study of his own brain". It is precisely in this domain of brain study and the empowerment to control it th…
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Ep #106: Sarah Bartholomeusz delivers the latest on the employee/contractor issue.
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We are at it again! Employee dentist or contractor? In this episode, my buddy Ameena Basile and I are joined by Sarah Bartholomeusz, Principal at You Legal. Sarah provides an update on the ongoing issue of correct arrangement when taking on a dentist to work with your practice. The issue is not solved yet, but, Sarah has some great advice. If you w…
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Ep #105: Sage advice for young dentists and owners from Dr Jeffrey Kestenberg.
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In this insightful and empowering episode, join us for an engaging conversation with Dr Jeffrey Kestenberg, a seasoned dentist and successful practice owner. For new dentists and practice owners alike, this episode is a treasure trove of valuable advice and wisdom that will set you on the path to success in the dynamic world of dentistry. Dr Kesten…
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Ep #104 Unleashing Your Full Potential with Workplace and Business Coach, Chalita Tesler
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In this episode, I was delighted to speak with a remarkable guest, Chalita Tesler. Chalita is a certified Workplace and Business Coach with an outstanding reputation in both the private and public sectors for her work in business governance and risk. But, Chalita's expertise goes beyond the conventional realms of business coaching. She combines her…
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Ep #103: If you build it, they will come...and stay.
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Finding the ideal team members for your dental practice can present difficulties. Moreover, there are instances when we manage to recruit them, only to witness their departure shortly after, leaving us feeling disappointed. In this episode, I express my insights on identifying the individuals you require and determining the working conditions neces…
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Ep #102 Marketing: An holistic approach, with Ameeta Gangaram
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In this episode, I am joined by marketing consultant Ameeta Gangaram from Holistic Vision Consultancy as she shares her expertise on effectively promoting dental services. Ameeta dives deep into the essential strategies needed to attract the right patients and maximise your practice's success. With a focus on understanding your ideal patient, Ameet…
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Ep #101: Unveiling the impact of love and connection on your team relationships. Dr's Viet & Chiraag of Being Together share their insights.
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This is a powerful episode. I am joined by Dr Viet Le and Dr Chiraag Devani, two dentists from Queensland, Australia. Both have been heavily influenced by their experiences with mental illness. And, they are doing something about it. Viet and Chiraag have discovered several strategies and insights that can truly help individuals and teams working i…
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Ep #100: The additional benefits of tooth whitening that you might not have considered, with Stephen Douglas of The Whitening Project
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This episode with Stephen Douglas of The Whitening Project opened my eyes to the possibilities of tooth whitening that I had not considered. Sure, tooth whitening helps patients whiten their teeth. However, there are additional, highly impactful benefits of assessing how your team manage tooth whitening in your clinic, with your existing and potent…
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Ep #99: Cyber Security with Steph and Chris of Mercury IT
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In this episode, I am joined by Steph Burrell and Chris Haigh of Mercury IT. Steph and Chris are here to help me - and you - understand exactly why we need to put cyber security on the agenda and implement the right systems into our dental practices. If you think cyber security is just about protecting your patient data, you have as much to learn a…
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