Bästa Transpharmation podcaster (2024)

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#101 How interactive training can help you build a high performance pharmacy team 49:08

8+ y ago49:08

49:08

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode101THIS EPISODE FEATURES:- Interview with Tyson Clarke- Why a culture of high-performance matters- Why having a team that trains every day gives your pharmacy a competitive edge- How to evenly distribute the wealth of your team’s product kn…

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#100 - A snapshot of the learnings, state-of-play, and the future of pharmacy 30:34

8+ y ago30:34

30:34

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode100THIS EPISODE FEATURES:- Solo show with the host Robert Sztar- The biggest learnings from a century of Transpharmation- Snapshot of the state-of-play- The biggest developing pharmacy and business trends…

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#99 How to lawfully exit a poor performing pharmacy team member 45:52

8+ y ago45:52

45:52

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode99THIS EPISODE FEATURES:- Interview with David Bates, Managing Director - Workforce Guardian- The biggest employer mistakes in handling poor performance and How to avoid them- A simple FREE tool to stay on top of documenting team member com…

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#98 How to unlock the full potential of GuildCare and streamline your professional services workflow 45:57

8+ y ago45:57

45:57

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode98THIS EPISODE FEATURES:- Interview with Ross Gallagher, CEO GuildLink- Best Practice uses of GuildCare in Australian Pharmacy- Pharmacy Professional Services Workflows- Insights from the Transpharmation Lab…

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#97 How to boost your patient’s pharmacy experience through mobile platforms 40:39

8+ y ago40:39

40:39

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode97THIS EPISODE FEATURES:- Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms- Insights from 4 expert guests- FREE Downloadable template to track your progress- Your 3 Next Actions to implement effectively in your pharmacy…

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#96 How to use social media in your pharmacy the 'smart' way 45:10

9y ago45:10

45:10

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode96THIS EPISODE FEATURES:-Transpharmation Action Series Part 2: Social MediaInsights from 3 leading Social Media Experts-Technology tools to save you time, and keep your content fresh & engaging-Your next 3 actions to take your pharmacy’s so…

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#95 How to get clarity over your pharmacy’s current financial position 22:34

9y ago22:34

22:34

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode95THIS EPISODE FEATURES:- Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility]- Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts- Your 3 Next Actions to achieving financial clarity anywhe…

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#94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses 47:08

9y ago47:08

47:08

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode94THIS EPISODE FEATURES:- Interview with Andrew Pattinson, General Manager - Instigo- Understanding your team’s personality differences- Psychometric Testing and Team Profiling- Recognising what personality types suit different pharmacy rol…

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#93 How to use the latest communication and collaboration technology tools in your pharmacy 30:08

9y ago30:08

30:08

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode93THIS EPISODE FEATURES:- Solo show with Robert Sztar- Team communication tools (basic and advanced)- Team collaboration tools (basic and advanced)- Tools to help you plan for 2016 and have a stress free holiday.…

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#92 How to hire and induct your pharmacy team the smart way 39:10

9y ago39:10

39:10

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode92THIS EPISODE FEATURES:- Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group- Interview questions to ask prospective team members- How to retain top-end talent in your business- How to unlock the potential of your t…

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#91 How to discover your pharmacy core values 33:21

9y ago33:21

33:21

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode91THIS EPISODE FEATURES:- Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group- How to discover your pharmacy core values- Successful recruitment and retention strategies- The Biggest Pharmacy People Management Mistak…

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#90 How to thrive in the face of adversity through specialising in pharmacy compounding 43:13

9y ago43:13

43:13

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode90THIS EPISODE FEATURES:- Interview with Nick Bova, 2nd Generation Pharmacy & Managing Director - Bova Compounding- Why you need resilience and a strong commitment to being different- The scalable benefits of specialising- What arethe bigge…

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#89 How to become more productive on your daily commute and create remarkable customer experiences 22:56

9y ago22:56

22:56

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode89THIS EPISODE FEATURES:- Solo Show with Robert Sztar- 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources)- Strategic Retail learnings from Tim Kobe (8 Inc, Apple Retail) & Chris Kyvetos …

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#88 How to increase your pharmacy’s profit by looking beyond profit 46:12

9y ago46:12

46:12

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode88THIS EPISODE FEATURES:- Interview with Mouhamad Zoghbi (Author - ‘A Prescription for Pharmacy’])- The biggest mistakes we’re making in pharmacy today- The concept of empathetic selling- The importance of a good mindset and discovering you…

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#87 How to achieve success in your pharmacy before it’s too late 38:09

9y ago38:09

38:09

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode87THIS EPISODE FEATURES:- Interview with Matthew Michalewicz, Author of ‘Life in Half a Second’ and CEO Complexica- The 3 most-common reasons why most goals fail- The effect of a negative mindset on goal setting- Your first baby steps towar…

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#86 How to succeed with change management in your pharmacy 38:45

9y ago38:45

38:45

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode86THIS EPISODE FEATURES:- Interview with Linda Miller, Director - Pharmacy Profit Secrets- Successfully manage change in your pharmacy- Pharmacy team engagement in decision-making- Identify and create new pharmacy roles- The ideal role for …

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#85 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (2/2) 36:03

9y ago36:03

36:03

Part 2/2, Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode85THIS EPISODE FEATURES:- Interview with Sue Muller, Pharmacist and Owner Locum Co.- Your first steps to successfully recruiting your next team member- Tips for posting recruitment ads- Filtering/Screening Candidates (including to…

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#84 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (1/2) 28:39

9y ago28:39

28:39

Part 1 /2Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode84THIS EPISODE FEATURES:- Interview with Sue Muller, Pharmacist and Owner Locum Co.- The biggest pharmacy recruitment mistakes- How to establish a better recruitment strategy and workflow- Why you need an employee brand or culture …

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#83 How to fast track your pharmacy professional services implementation 1:08:18

9y ago1:08:18

1:08:18

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode83THIS EPISODE FEATURES:- Interview with Jarrod McMaugh, Vice-President of Pharmaceutical Society of Australia (Victorian Branch) and experienced professional services community pharmacist- Pharmacy Professional Services Implementation Chec…

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#82 How technology can enable your pharmacy professional services success 1:04:55

9y ago1:04:55

1:04:55

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode82THIS EPISODE FEATURES:- Interview with Catherine Bronger, Managing Partner - Chemistworks and 2015 NSW Young Pharmacist of the Year- Pharmacy Professional Services Implementation enabled by smart technology- Expanding Pharmacist Role(s) a…

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#81 How to discover your purpose and create an extraordinary pharmacy business 1:07:46

9y ago1:07:46

1:07:46

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode81THIS EPISODE FEATURES:- Interview with Jesper Lowgren - published author, thought leader in digital and business transformation- Connecting purpose and passion to create the extraordinary- The competitive advantage of simplicity and agili…

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#80 How to attract and retain high performance pharmacy team members 1:06:46

9y ago1:06:46

1:06:46

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode80THIS EPISODE FEATURES:- Interview with Roger Simpson, (CEO - The Retail Solution)- Common Pharmacy Recruitment Mistakes- Learnings from World Leaders: Apple, Zappos, Disney- 5 Fundamental Steps to managing your people better on the job- P…

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#79 How clinical decision support tools can unlock the power of your pharmacy data 1:10:43

9y ago1:10:43

1:10:43

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode79THIS EPISODE FEATURES:- Interview with Debbie Rigby, co-founder PharmEducation- Clinical decision support tools for your pharmacy- Pharmacy Freedom Index Insight: Flexible team communication strategy & tools- Transpharmation Masterclass U…

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#78 How to create and maintain a strong pharmacy culture 50:04

9y ago50:04

50:04

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode78THIS EPISODE FEATURES:- Interview with Tristan White CEO TPC- Why culture is everything- Pharmacy Freedom Index Insight: Your true cost of inventory- Transpharmation Masterclass Update: Build a customised retail category for your pharmacy…

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#77 How your pharmacy can take advantage of the Internet of Things 1:05:26

9y ago1:05:26

1:05:26

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode77THIS EPISODE FEATURES:- Interview with Issac Elnekave - co-founder of Pharmacy Technology Group- What is the Internet of Things? and Why It will transform pharmacy and pharmacists roles- 5 Productivity Tips to Disrupt your Interruptions- …

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#76 How to efficiently manage your pharmacy roster from anywhere 46:04

9+ y ago46:04

46:04

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode76THIS EPISODE FEATURES:- Interview with Chris Burke, Director - WageLoch- Maximise your teams productivity through better insights, roster management, and better compliance with the Pharmacy Industry Award- Listener Feedback driving upcomi…

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#75 How to customise your pharmacy’s merchandise for your community 1:06:04

9+ y ago1:06:04

1:06:04

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode75THIS EPISODE FEATURES:- Interview with Hilary Kahn, Director Frontline Strategies, Pharmacy Retail Specialist - “The Queen of the Average Sale”- Maximise your pharmacy retail profit through customised merchandise solutions.- Register for …

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#74 How to tackle your pharmacy’s 9 biggest opportunities No.2 55:11

9+ y ago55:11

55:11

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode74THIS EPISODE FEATURES:Insights and Bite-Sized Strategies in 9 critical areas of your pharmacy businessMy Money - Amanda Fisher, Connected AccountantsMy Pharmacy - Brian Walker, Retail Doctor GroupMy Team - Michael Hazilias, Easy EmployerM…

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#73 How to use the ‘Trust Advantage’ to create pharmacy retail success 1:03:57

9+ y ago1:03:57

1:03:57

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode73THIS EPISODE FEATURES:- Interview with Kristian Mahony, Retail Specialist - “The Retail Guy”- Maximise your pharmacy retail profit through upserving not upselling.- Listener Feedback- Last chance to register for ‘Create your SMART pharmac…

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#72 How to start planning your smart pharmacy business exit 1:02:34

9+ y ago1:02:34

1:02:34

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode72THIS EPISODE FEATURES:- Interview with Geoff Green, Author and Founder - GRG Momentum- Maximise your financial freedom and pharmacy value through technology, and plan your smart pharmacy business exit- Transpharmation Show: FREE Show Reso…

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#71 How to create your pharmacy’s best event ever 58:16

9+ y ago58:16

58:16

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode71THIS EPISODE FEATURES:- Interview with Kim Hesse, Author and Founder - Venues2Events- Maximise your success and return on investment in creating remarkable pharmacy events- Evernote for Pharmacy - Applications & Tips- Registration opens f…

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#70 How to capture more pharmacy customers with video 1:08:44

9+ y ago1:08:44

1:08:44

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode70THIS EPISODE FEATURES:- Interview with Jules Blundell, Author and Founder - VideoBuzz- Getting started with creating and producing Video for your pharmacy- Apple Watch for Pharmacy - Applications & Observations- 2015 Mid-Year Review…

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#69 How to succeed with Facebook in your Pharmacy 1:00:44

9+ y ago1:00:44

1:00:44

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode69THIS EPISODE FEATURES:- Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com)- Building and creating successful pharmacy facebook strategies and pages- BONUS Interview: Robert Sztar on Pharmacy News (2015)…

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#68 How to measure and manage the productivity of your pharmacy’s retail space 1:06:08

9+ y ago1:06:08

1:06:08

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode68THIS EPISODE FEATURES:- Interview with David Mah, co-Founder - Kepler Analytics- Tools to measure and improve your retail productivity and customer engagement.- Evernote Innovations in Melbourne Event Details- LastPass Security Update- Ho…

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#67 How to save time and streamline your dispensary workflow with an electronic DD-book 53:34

9+ y ago53:34

53:34

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode67THIS EPISODE FEATURES:- Interview with James Gold, Marketing & Development Manager - Methsof- Dispensary Efficiency and Drug of Addiction Compliance Innovation- How to get the maximum benefit from Transpharmation Magazine Issue 2 - A Simp…

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#66 How to streamline your pharmacy operations through Dispense and POS system innovation 1:08:52

9+ y ago1:08:52

1:08:52

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode66THIS EPISODE FEATURES:- Interview with Hoa and Nam Pham, co-founders Z Software- Dispensary and POS System Innovation- Transpharmation Magazine Issue 2 Preview- LastPass- Transpharmation Motivational Quote of the Week…

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#65 How to improve your pharmacy retail performance through better customer experiences 44:31

9+ y ago44:31

44:31

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode65THIS EPISODE FEATURES:- My 3 Key Themes from Retail Tech X & Customer Tech X Conference- Latest Retail and Customer Tech Tools- Audiobooks- Transpharmation Motivational Quote of the WeekAv Robert Sztar

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#64 How to succeed with Social Media in your pharmacy 1:10:56

9+ y ago1:10:56

1:10:56

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode64THIS EPISODE FEATURES:- Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce- Choosing your Social Media Platform- Content Planning- FREE Audiobook- Transpharmation Motivational Quote of the Week- Rec…

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#63 How to leverage both analog and digital worlds to win your pharmacy customers hearts and minds 1:05:38

9+ y ago1:05:38

1:05:38

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode63THIS EPISODE FEATURES:-Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue-The digital revolution-The importance of data-The removal of intermediary processes and people-Transpharmation Motivation…

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#62 How to plan your pharmacy's digital future without mass confusion 1:12:41

9+ y ago1:12:41

1:12:41

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode62THIS EPISODE FEATURES:Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital DelusionThe myths of creating a digital strategy, and what you need to do to succeed without the stress,Creating better customer experiencesWh…

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#61 How to plan your pharmacy’s remarkable future through consistent innovation 1:04:48

9+ y ago1:04:48

1:04:48

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode61THIS EPISODE FEATURES:Interview with Patrick Reid, CEO LASA, Pharmacist and Pharmacy OwnerPharmacy Innovations: Past, Present, and a bright futureA look outside our industry: Lorna Jane, Dollar Shave Club, and Apple…

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#60 How to collaborate and create a better pharmacy experience with your patients 1:21:44

9+ y ago1:21:44

1:21:44

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode60THIS EPISODE FEATURES:- Interview with Sarah Kucharski, CEO FMD Chat & Co-ordinator of e-patient program at Stanford University Medicine X- My Top 6 Learnings from the Future Health Summit (hosted by Association & Communications Events)- …

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#59 How technology enables more personal and valuable pharmacy-patient relationships 1:01:17

9+ y ago1:01:17

1:01:17

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode59THIS EPISODE FEATURES:Interview with Wim Battaerd, co-founder PharmEngagePharmacy Website Masterclass detailsFuture Health Summit PreviewAv Robert Sztar

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#58 How smart retail technology can enhance your pharmacy’s customer experience 47:24

9+ y ago47:24

47:24

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode58THIS EPISODE FEATURES:-Interview with Stephen Borg, CEO and Corporate Director of Global Strategy, AOPEN-Pharmacy Website Masterclass details-How Google is about to make life tough for Chemist Warehouse.-Retail Technology Innovations…

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#57 How to maximise your pharmacy’s profitability through efficient automation 1:00:31

9+ y ago1:00:31

1:00:31

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode57THIS EPISODE FEATURES:Interview with Robert Allen, CEO, Dose InnovationsPharmacy Website Masterclass detailsRetail Technology InnovationsTranspharmation Tribe Hangout ReviewBusiness Productivity Tips for Easter…

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#56 How your pharmacy payroll system can reduce risk, save you money and boost productivity 59:09

9+ y ago59:09

59:09

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode56THIS EPISODE FEATURES:Interview with Tracy Angwin, CEO & Author, Australian Payroll AssociationPharmacy Website Masterclass detailsRetail Technology InnovationsPatients OR Customers OR Both?Transpharmation Google HangoutUpcoming Events…

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#55 How you can take advantage of the best USA Pharmacy Innovations 1:12:07

9+ y ago1:12:07

1:12:07

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode55THIS EPISODE FEATURES:Interview with Todd Eury, Host - Pharmacy Podcast Show (USA)Launch of the Transpharmation MagazineAPP Round-Up (Including my Top 5 Learnings & Top 5 New Technology Tools)…

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#54 How to tackle your pharmacy’s 9 biggest opportunities 1:10:17

9+ y ago1:10:17

1:10:17

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode54THIS EPISODE FEATURES:Launch of the Transpharmation MagazineMy Money - Peter Saccasan, RSM Bird CameronMy Phamacy - Peter Feros & Setrig Yozghatlian, Cincotta Chemist BlacktownMy Team - Michael Hazilias, HRMWebMy Patients - Adam Posner, D…

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#53 How to unlock the biggest retail opportunities in your pharmacy 48:36

9+ y ago48:36

48:36

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode53THIS EPISODE FEATURES:- Interview with Brian Walker (CEO) - Retail Doctor Group Insights- Grow retail sales in your pharmacy- Listener debate, Customers or Patients? You decide.- My Top 5 tips for a better APP 2015…

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#52 How to turn your pharmacy data into valuable wisdom for your patients and your business 1:06:00

9+ y ago1:06:00

1:06:00

Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode52THIS EPISODE FEATURES:- Interview with Mike Da Gama (Founder & Director) - Nostradata- Turning Big Data into Patient Wisdom- Transpharmation Show turns 1.- Gear up for APP 2015Av Robert Sztar

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