Bästa Unlikely Intersections podcaster (2024)

1
How THIS Mindset Makes This Property Management Software Unlike Any Other... (With Paul Waldschmidt) 56:57

2d ago56:57

56:57

In this episode, we're joined by Paul Waldschmidt, CEO of Ownerrez. We talk all about the origin of Ownerrez, an engineering mindset, updates, growth, funding in our space and LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Paul Waldschmidt OwnerrezAv The Business Blacksmith

1
Diving As Deep As We Can Into Vacation Rental Data (With Kenny Bedwell) 57:46

9d ago57:46

57:46

In this episode, we're joined by Kenny Bedwell of STR Insights to talk all things data, marketing, ops, finding the right properties and a TON more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Kenny Bedwell STR InsightsAv The Business Blacksmith

1
What Does It Mean To Be A 'Professional' Vacation Rental Manager? 48:11

16d ago48:11

48:11

In this episode, the trio takes on trying to better define what it means to be a truly "professional" property manager or vacation rental manager. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'ConnellAv The Business Blacksmith

1
What Should Your Vacation Rental Business Do To Prevent Harmful Regulation? (With Scott Leggat) 51:27

23d ago51:27

51:27

In this episode, we chat with Scott Leggat who is the Director Government Affairs & Advocacy at Inhabit IQ. We dive into regulations, how to build the right local relationships, marketing, Scott's background and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Scott LeggatAv The Business Blacksmith

1
How To Build The RIGHT Fundamentals In Your Vacation Rental Business 46:03

1M ago46:03

46:03

In this episode, the trio takes on the fundamentals of vacation rental business building and how it applies to building a winning organization. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell The Webinar: Conrad / AdamAv The Business Blacksmith

1
Diving Into The Data To Build The Ideal Approach To Getting More Bookings (With Jeff Brown) 54:24

1M ago54:24

54:24

In this episode, we chat with Jeff Brown of IntelliHost on data, getting more traffic on Airbnb with testing, thumbnails, how to run tests and even more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Jeff Brown IntelliHostAv The Business Blacksmith

1
Building A Large Vacation Rental Business The Smart Way (With Dustin Abney) 55:41

1M ago55:41

55:41

In this episode, we chat with Dustin Abney of Portoro on his stunningly quick growth building his vacation rental mangement company to hundreds of units in just a few short years, trends, PMS platforms, building technology, what the future holds and a lot more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Portoro Dustin Abn…

1
Welcoming All Travelers With Heart And Hospitality To Grow Your Vacation Rental Business (With Becky Large) 56:49

2M ago56:49

56:49

In this episode, we chat with Becky Large of Autism Travel Club on her movement to accept all travelers, why focusing on families with Autism can be not just be more 'welcoming' but also a driver of growth for your business too. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Becky Large Autism Travel Club…

1
Breaking Into The PMS Space With A Novel Approach (With Wes Smithe) 54:03

2M ago54:03

54:03

In this episode, we interview Wes Smithe of Direct Software on what it's really like to build a PMS, his unique takes on where we're heading, how change is creating opportunity for Direct and a lot more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Direct Software Wes Smithe…

1
Dealing With The Changing Landscape Of OTAs With Vrbo (With Tim Rosolio) 49:38

2M ago49:38

49:38

In this episode, we interview Tim Rosolio of Vrbo / Expedia Group on all things Vrbo, technology, tech debt, building towards the future, merchadising vacation rentals and a lot more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Tim Rosolio One KeyAv The Business Blacksmith

1
Covering Everything That You Need To In Your Vacation Rental Property With The "Proper" Insurance (With Darren Pettyjohn) 55:01

2M ago55:01

55:01

In this episode, we interview Darren Pettyjohn from Proper Insurance on why they're the world-class insurance product for vacation rental homeowners, guests and property managers. Darren shares his journey of what's it's like to 'swim away' from the crowd, being the most expensive offering and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fas…

1
The Tools You Need To Build More Direct Bookings + Improve Hospitality (With Chris Walker) 46:51

3M ago46:51

46:51

In this episode, we interview Chris Walker from Direct Booking Tools about his current approach to building tech that works and delivers the outcome that all PMs and VRMs are looking for. Chris also shares his background and history by getting into and building a vacation rental business in Hilton Head, SC. Enjoy! ⭐️ Links & Show Notes Adam Norko S…

1
Is The Tech Spaghetti Monster Going To Harm Your Vacation Rental Biz? (With Marcus Räder) 55:25

3M ago55:25

55:25

In this episode, we interview Marcus Räder from Hostaway about tech, funding, building a winning PMS platform, what scaling means for the STR/Vacation rental industry, his song and a LOT more. You don't want to miss this one. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Marcus Räder Hostaway…

1
Designing The Winning Experience From Property Design To Check-In (With Bryndee Barton) 54:06

3M ago54:06

54:06

In this episode, we interview Bryndee Barton from Loma Homes on her background in building long-term rentals, then working with her business partners into a brand-new short-term rental angle with designed + themed vacation homes. She breaks down why design and investing into an awesome guest experience is what has lead to the right outcomes for Lom…

1
Building The Ideal? Approach To Hospitality (With Tyann Marcink Hammond) 53:54

3M ago53:54

53:54

In this episode, we interview (for the second time) Tyann Marcink Hammond of many projects (linked below) but most known as the Queen Of Guest Experience for Touch Stay. We talk about what touch points are missing from many PMs and hosts workflows, building happy guest experiences and more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Con…

1
Understanding The Tools & Tech In Your Vacation Rental Business (With Deborah Labi) 49:32

4M ago49:32

49:32

In this episode, we interview Deborah Labi of Have You Got / The Techsplained Series on growth, building understanding in the vacation rental space of tech + tools, her new business launching now and a lot more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Deborah Labi Have You Got Network The Techsplained Series…

1
Building Our Vacation Rental Businesses The Safe Way (With Eric Thibodeaux) 51:30

4M ago51:30

51:30

In this episode, we interview Eric Thibodeaux of Current Tides Vacation Rentals + Safer VRs about building a world-class vacation rental business that takes every stakeholder into account including guests, owners and our community. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Eric Thibodeaux Safer VRs Current Tides Vacation…

1
Grading The Vacation Rental Industry Today: The Good, The Bad & The Ugly (With Steve Milo & Miriam Ramsey) 55:22

4M ago55:22

55:22

In this episode, we interview Steve Milo and Miriam Ramsey from Vtrips. They share their (always) honest takes on where we're heading, VRMA, how Vtrips is doing, ethics of our industry and a lot more. Editor's note: we had some minor audio issues with Miriam's file, but it doesn't take away from the great information shared. Enjoy! ⭐️ Links & Show …

1
Building The True Guest Experience With Service vs Hospitality (With Matthew Loney) 56:18

4M ago56:18

56:18

In this episode, we interview Matthew Loney with Xplorie on overall guest experience, service vs hospitality, building the right setup for guests and lot more! Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Matthew Loney XplorieAv The Business Blacksmith

1
Breaking Down The Business Sense Of Treating Customers Like Rock Stars (With Jeff Ostermann) 57:54

5M ago57:54

57:54

In this episode, we interview Jeff Ostermann from Sweetwater (Sweetwater is the world's leading music technology and instrument retailer) about how customer care leads to the ideal outcome not only for happy customers, but for their business as well. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Jeff Ostermann Sweetwater…

1
Going From A To Z In The Vacation Rental Industry (With Kimberly White & Jeff Iloulian) 51:41

5M ago51:41

51:41

In this episode, we interview Jeff Iloulian and Kimberly White from HostGPO on their approach to marketing, brand building, standards, scaling, 'starting from the bottom' and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Kimberly White Jeff Iloulian HostGPOAv The Business Blacksmith

1
Building A Hospitable + Welcoming Vacation Rental Experience In Québec (With Kerri Gibson) 57:15

5M ago57:15

57:15

In this episode, we interview with Kerri Gibson of Chalets Hygge. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Kerri Gibson Chalets HyggeAv The Business Blacksmith

1
Hitting Reset On The Art Of Hospitality: An Important Update About Where We're Heading 17:40

5M ago17:40

17:40

In this episode, we share what's happening with the next phase of The Art Of Hospitality, why our back catalog is down and other important life updates. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'ConnellAv The Business Blacksmith

1
Hospitality Is Life: How To Over-Deliver On Experience On The Small Things (With John Paladino) 53:39

5M ago53:39

53:39

In this episode, we interview with John Paladino from Small Batch Hats (our proud hat builder) and Milestone Meetings. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Small Batch Hats John Paladino Milestone MeetingsAv The Business Blacksmith

1
Technology In Our Industry Is Not JUST About Software: Here Is Why (With Nils Erik Mattisson) 48:35

6M ago48:35

48:35

In this episode, we interview Nils Erik Mattisson from Minut on hardware, safety, the Airbnb camera ban, his history at Apple and a lot more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Minut Nils Erik MattissonAv The Business Blacksmith

1
If Data Is Gold, Does That Make This Man The "Vacation Rental King Midas"? (With Jamie Lane) 57:43

6M ago57:43

57:43

In this episode, we interview Data King Jamie Lane on Airdna's approach, regulation, the 'truth', going viral, facts over fiction and even more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Jamie Lane Airdna 2024 Outlook Report Best Places to Invest in 2024 January Monthly Review…

1
The Vacation Rental Industry's Massive Inflection Point Happening Now (With Ashley Ching) 50:26

6M ago50:26

50:26

In this episode, we interview Ashley Ching of Inhaven on standards, growth, what the key elements (bed/bath/kitchen) in a vacation rental are doing well vs doing poorly, scaling and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Ashley Ching InhavenAv The Business Blacksmith

1
Making Vacation Rentals Even More Accessible To ALL People Is Good Business (With Adam Probolsky & Lorraine Woodward) 52:05

7M ago52:05

52:05

In this episode, we interview people who are aiming to make the world a better place for all who travel - including those that may have more specific requirements in the design of a vacation rental due to a physical, cognitive or other condition. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Lorraine (Berry) Woodward…

1
ui#36 (live show) With Special Guest Brandon ”Bigg B” Hickman. 1:03:10

1+ y ago1:03:10

1:03:10

ui#36 (live show) With Special Guest Brandon "Bigg B" Hickman.Av Unlikely Intersections

1
UI#35: The Self-Work Experiment. 53:09

1+ y ago53:09

53:09

UI#35: The Self-Work Experiment. We explore leadership theory and discuss concepts that suggest nearly all improvement efforts, whether in business, health, or teamwork, begin and end with self-work. Through efforts targeted at interrogating and experimenting with our own mental models, we are able to achieve high levels of performance.…

1
UI#34 Live with Special Guest: Dr. Srikumar Rao 54:54

1+ y ago54:54

54:54

UI#34 Live with Special Guest: Dr. Srikumar RaoAv Unlikely Intersections

1
UI#33: The Reset 54:38

1+ y ago54:38

54:38

UI#33: The ResetAv Unlikely Intersections

1
UI#32 Live Show: Special Guest Tom Morris 56:47

1+ y ago56:47

56:47

UI#32 Live Show: Special Guest Tom MorrisAv Unlikely Intersections

1
UI#31: What’s Love Got to Do with It. 55:45

1+ y ago55:45

55:45

UI#31: What's Love Got to Do with It.Av Unlikely Intersections

1
UI#Live30: Special Guest Garry Ridge 53:32

1+ y ago53:32

53:32

Unlikely Intersections Live Show: Special Guest Garry RidgeAv Unlikely Intersections

1
UI#29: Antidotes to Hate 45:28

1+ y ago45:28

45:28

UI#29: Antidotes to HateAv Unlikely Intersections

1
UI#28: special guest Umbereen Nehal, MD 53:47

1+ y ago53:47

53:47

UI#28: special guest Umbereen Nehal, MDAv Unlikely Intersections

1
UI#27: Proximity and Perspective 47:23

1+ y ago47:23

47:23

Proximity and Perspective: Our take on how your understanding changes based on how close you are to the issue.Av Unlikely Intersections

1
UI#26: ”Say It Skillfully” with Guest Molly Tschang 45:28

1+ y ago45:28

45:28

UI#26: "Say It Skillfully" with Guest Molly Tschang Description: Join us with special guest Molly Tschang, Founder and CEO of Abella Consulting. Learn how she guides Senior Management to “win as one” and “say it skillfully.”Av Unlikely Intersections

1
UI#25: We start the new year with goals for the future, and begin with the understanding that we can start anew with every breath. 55:12

1+ y ago55:12

55:12

UI#25: We start the new year with goals for the future, and begin with the understanding that we can start anew with every breath.Av Unlikely Intersections

1
UI#24: Special guest: Ayse Birsel 54:52

1+ y ago54:52

54:52

UI#24: Special guest: Ayse BirselAv Unlikely Intersections

1
UI#23:RHYTHM AND HARMONY 52:03

2y ago52:03

52:03

RHYTHM AND HARMONY: Burnout and mental health issues seem to be a massive challenge in the wake of Covid-19. We talk about our resiliency through concepts of rhythm and harmony rather than the elusive concept of work-life balance.Av Unlikely Intersections

1
UI#22: RECONCILIATION IN THE 21st CENTURY 59:51

2y ago59:51

59:51

RECONCILIATION IN THE 21st CENTURY: In countries outside the United States, the process of reconciliation has been successfully used to move forward from even atrocious events. We talk about the process and share perspectives on what might be holding us back in America.Av Unlikely Intersections

1
UI#21: KEEP SHOWING UP 51:22

2y ago51:22

51:22

KEEP SHOWING UP: We commonly see great successes from particularly persistent people. We talk about the importance of exerting the discipline and stamina to keep showing up.Av Unlikely Intersections

1
UI20: WOMEN IN LEADERSHIP special guest: Sally Helgesen 52:28

2y ago52:28

52:28

WOMEN IN LEADERSHIP: In this episode we host Sally Helgesen, Premier Expert on Women’s Leadership, International Speaker, and author of seven best selling books including How Women Rise, The Female Vision, The Female Advantage, and The Web of Inclusion.Av Unlikely Intersections

1
UI#19: The Replay 1:28:32

2y ago1:28:32

1:28:32

UI#19: The Replay. We recap four of of most personal shows. Come join the conversation. Friendship, Identity Theft, Black Lives Do Matter and A Mile in My Friend’s Shoes.Av Unlikely Intersections

1
UI#18: FACT-BASED CONVERSATION 56:55

2y ago56:55

56:55

FACT-BASED CONVERSATION: In an era of misinformation and disinformation, creating conversations on a basis of fact gives us a path to productive interaction. We discuss our take on how we use facts to create new, shared realities that allow us to make progress together.Av Unlikely Intersections

1
UI#17: HACKING UNCERTAINTY 51:34

2y ago51:34

51:34

HACKING UNCERTAINTY: We find ourselves at a moment in time where uncertainty is at an all-time high, but at the same time it is likely that there is more certainty today than there will be at any point in the future. We talk about how to navigate successfully despite the ambiguity.Av Unlikely Intersections

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UI#16: THE POWER OF SHARING POWER 55:01

2y ago55:01

55:01

THE POWER OF SHARING POWER: Power is often viewed as a finite resource, leading to many maladaptive personal and organizational behaviors, most of which have the effect of restricting the flow of information. This discussion centers on the principle of converting power to an infinite resource by sharing it with all key stakeholders.…

1
UI#15: TRUST THE PROCESS 52:55

2y ago52:55

52:55

TRUST THE PROCESS: When outcome fixation dictates what we do, it is a setup for underperformance. We make a case for process focus as the most effective pathway to success.Av Unlikely Intersections

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