In this episode of AIIM OnAir, host Tori Miller Liu sits down with Sheila Woo, Senior Director of AI and Analytics at OpenText, to explore practical approaches to implementing AI in information management. Woo shares valuable insights on preparing unstructured data for AI projects, emphasizing the importance of starting with clear business problems…

In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, speaks with Jeremy Aston, Senior Vice President and General Manager of Global Services and Solutions at HP, about the evolving landscape of workplace technology. Aston shares his vision for creating more fulfilling work experiences through thoughtful technology implementation, dis…

In this enlightening episode of AIIM OnAir, host Tori Miller Liu, President and CEO of AIIM, sits down with Joseph Odore, Chair of the TWAIN Working Group. They delve into the critical role of standardization in imaging technology and its impact on information management. Joseph shares insights on why TWAIN standards matter, how they're shaping the…

In this insightful episode of AIM OnAir, host Tori Miller Liu talks with Ian Story, Principal SharePoint Premium Architect at Microsoft, about the evolving landscape of information management and AI. Ian shares valuable insights from his extensive career, from his early days working with enterprise content management systems to his current role at …

In this episode of AIIM OnAir, we sit down with Tim Brady, CEO of Colligo, to explore the cutting-edge developments in information management. Tim delves into how organizations can go beyond mere compliance to build a compelling business case for robust information management strategies. He discusses maximizing Microsoft 365 through powerful partne…

Peter Rahalski, CIP (Senior M365 Information Governance Architect, North America for Infotechtion) shares his insights on how organizational design partially determines an organization's approach and valuation of information management. We also cover how AI assists humans as opposed to replacing them and the debate around AI and the digitization of…

AIIM President & CEO Tori Miller Liu interviews policy expert and published author Lewis Eisen, CIP in this episode of AIIM OnAir. Lewis shares how policies can be used to create and foster healthy workplace cultures as well as advance organizational goals. He also shares how information management practitioners need to transform into leaders, focu…

In this episode, Lauren Mayes (Program Director/Senior Development Manager of Software Development at IBM) shares how AI adoption will come in two waves. First, organizations will adopt new AI-enabled features in existing systems and then organizations will begin adopting AI-first applications. Instead of replacing workers, these AI-first applicati…

AIIM President & CEO Tori Miller Liu sits down with Tomas Gogar, CEO and co-founder of Rossum, for a fascinating conversation about the impact of AI on intelligent document processing (IDP, the practice of information management, and society at-large. We also discuss the next revolution in AI where AI may achieve "real reasoning."…

In this Special Bonus episode of AIIM on Air, OpenText's Alison Clarke and Tracy Caughell discuss how organizations can unlock the value of enterprise content with AI. They share practical advice on how to get started with AI as well as several use cases for AI in information management. Learn more in OpenText's webinar on May 2, 2024 where AIIM Pr…

AvePoint Inc.'s Director of Information Management Alyssa Blackburn and AIIM President & CEO Tori Miller Liu have a lively, funny conversation in this episode of AIIM OnAir. Sharing insights from AvePoint's new "AI and Information Management Report", Blackburn discusses a practical approach to ethical AI and how information management is key to suc…

AIIM President & CEO Tori Miller Liu, CIP, chats with industry thought leader Tod Chernikoff, CRM, IGP, CIP, FIIM. Tod explains the value of information management and how the reason for investing in IM can depend on needs and your industry. We also discuss the debt of record retention and how you weigh whether or not to retain data. We also talk a…

AIIM President & CEO Tori Miller Liu sits down with AIIM Fellow and the 2016 Award of Merit Recipient Priscilla Emery with e-Nterprise Advisors, discussing AI, the information ecosystem, the value of the AIIM Conference, and conquering imposter syndrome as a women in information management. Correction: The article by Thornton May, mentioned in the …

AIIM's President & CEO Tori Miller Liu and AIIM 2024 Chair Karen Hobert discuss Karen's vision for the year ahead, AIIM's new strategy, and the future of the information management industry.Av AIIM

Tori Miller Liu, CEO at AIIM International, reviews updates to the new AIIM CIP program and looks forward to developments 2024 at AIIM.Av Kevin Craine

Mike Quinn, CEO of Preservica, discusses the recent release of Preserve365, which is a product that seamlessly embeds digital records archiving in Microsoft 365 to ensure long-term records are protected and always available. Host, Kevin CraineAv Kevin Craine

Kurt Thies, VP at Gimmal, and David Quackenbush, EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and consulting firm headquartered in Houston Texas. Gimmal.com Host, Kevin Craine

Cham Tanh, Chief Technical Officer at Helux Systems, discusses best practices for migrating records management to Sharepoint. Host, Kevin CraineAv Kevin Craine

Kay Young, Information and Records Management Lead at Food Standards Agency in West Byfleet UK, discusses the upcoming AIIM24 conference. During a panel discussion at the 2023 AIIM Europe Forum, Kay called information management practitioners the “guardians of the future.” We loved this inspirational idea from Kay so much that AIIM has officially s…

Rich Nanda from Deloitte Consulting discusses his book “The Transformation Myth” and ways to lead your organization through uncertain times. Rich is a Principal at Deloitte where he serves as the leader of the US Monitor Deloitte strategy practice. He routinely advises the boards, CEOs and executive teams of Consumer Product companies on topics of …

Adrienne Bellehumeur, Director and Owner of Risk Oversight, discusses her book “The 24-Hour Rule and Other Secrets for Smarter Organizations.” Her book is being called the first "mass market" book on documentation best practices. Listen for perspective and advice you can use today. Host, Kevin Craine…

Dan Lucarini discusses “The Fourth Wave of Intelligent Document Processing.” Dan is an industry analyst with Deep Analysis, a boutique research group focused on AI innovation for digital transformation. Dan is the lead analyst for Intelligent Document Processing (IDP) and contributing analyst to the Intelligent Automation, ECM and Unstructured Data…

Chris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information Management, Big Data, Information Security, Regulatory Compliance, and Cloud Computing. He is the author of the influential books “Data Crush” and “The Care and Feeding of Bots,” and he’s spent time with b…

Dave Jones, founder and CEO of Instinctive Solutions, talks about his recent induction into the 2023 AIIM Company of Fellows. Host, Kevin CraineAv Kevin Craine

Tori Miller-Liu, CEO of AIIM International, discusses AI accountability. AIIM recently released a position statement on AI Accountability; a formal response to a request for comment from the U.S. National Telecommunications and Information Administration. Tori summarizes some of the positions in the response, the notion that not all AI is equal and…

Rob Gerbrandt, Global Head of Information Governance at Iron Mountain, discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the aspects to consider when designing an IG strategy, the impact of AI, and what organizations should do to leverage their success automat…

Natalie Piispanen, Director of Information Governance at Greenberg Traurig, discusses her presentation from the recent AIIM23 conference “The 3 C’s: Top Skills Information Management Professionals Need to Succeed.” Also Jeffrey Lewis, Information Governance Manager at SOL Capital Management, talks about being inducted into the 2023 AIIM Company of …

John Newton, co-founder of Documentum and Alfresco, two of the most prominent companies in the content management industry, was just recognized with the AIIM 2023 Award of Merit. Recipients of the Award of Merit have been enrolled in the AIIM Company of Fellows for at least five years and have been an exemplary Fellow by demonstrating exceptional l…

Mimi Dionne, Senior RIM Manager at McKesson discusses the role of Artificial Intelligence in future of Records Information Management. Mimi has spearheaded multimillion-dollar electronic records capture system implementations within the medical, government, legal, telecommunications, and energy sectors. Listen as we explore where RIM is headed in t…

Tori Miller-Liu, President and CEO of AIIM, joins us to discuss the recent AIIM23 conference and to outline the months ahead for the association. Plus, Tori reviews some of the findings from the new AIIM 2023 State of the Industry Report. We discuss also the impact of Generative AI tools on information management and the efforts to foster a younger…

Dave Jones discusses the new AIIM 2023 State of the Industry Watch report. Dave is Founder and CEO of Instinctive Solutions, an award-winning marketing agency focused on the B2B software space. He’s a past chairman of the AIIM board of directors. Listen for key findings and recommendations. Host, Kevin Craine…

Sam Fong, Sr. Technical Specialist with Microsoft Canada, discusses the future of legal case management with AI and digitized process automation. Sam is an experienced technology architect and an expert in privacy, risk, and compliance. He focuses on solving compliance challenges with public sector organizations using Microsoft’s cloud-based strate…

Scott Francis, Technology Evangelist from PFU America, discusses the recent branding change between Fujitsu and Ricoh. PFU’s document scanners had previously been offered under the Fujitsu brand name. However, Ricoh bought a majority stake in PFU last fall. As such, beginning in April, PFU America, Inc.’s scanners will now be offered under the Rico…

Paul Magnone discusses the book "Decisions Over Decimals" and how uniting data intelligence with human judgment can lead to better innovation, action and transformation. Paul is Head of Global Strategic Alliances at Google and Co-Faculty Director and Adjunct Professor at Columbia Business School. Listen for three action items you can use today. Hos…

AIIM President and CEO Tori Miller Liu discusses the new strategic direction of AIIM, how the industry is reimagining itself and innovating, and what to expect from the AIIM2023 conference coming up in April in New Orleans. More at AIIM.org. Host, Kevin CraineAv Kevin Craine

Gerd Gigerenzer discusses his book "How to Stay Smart in a Smart World." Gerd is Director Emeritus at the Max Planck Institute for Human Development and an award-winning author. He applies his expertise in behavioral science to the world of smart technology. Host, Kevin CraineAv Kevin Craine

Harvey Gross, Senior Vice President of Strategic Sales at Crawford Technologies, discusses intelligent document processing, process management and digital transformation. Host, Kevin CraineAv Kevin Craine

Russell Atkins, Sales Director - Service Bureaus at IRIS, discusses technology convergence, consolidation and scaleability. There has been a convergence of factors this year that has accelerated the evolution of intelligent information management. The business of information management is quite different than it was just a couple of years ago. List…

Tim Brady CEO at Colligo Networks discusses email capture and enterprise content collaboration, and how organizations can begin unlocking significant productivity and cost savings. Host, Kevin CraineAv Kevin Craine

Futurist Ross Dawson discusses his book "Thriving On Overload" and five powers for success in a world of exponential information. Ross is a the Founding Chairman of the Advanced Human Technologies group. He’s worked with brands like Citibank, Coca-Cola, Google, and Walmart, and you’ve seen him in places like ABC TV, the BBC, and the New York Times.…

Sam Fahmy, CEO at Ripcord, discusses innovations that changing the game in information access and analysis. Ripcord uses robotics and deep machine learning to digitize, organize, and make your data accessible and searchable to accelerate your organizational performance. Host, Kevin CraineAv Kevin Craine

Scott Francis,Technology Evangelist at Fujitsu, discusses best practices for scanning and data capture. Learn how Fujitsu scanners compliment cloud and on-premise capabilities and how next-generation solutions offer companies a fast and cost-effective approach to maximizing their content management and collaboration capabilities. Host, Kevin Craine…

Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "Automate" and "Unlock" phases. Host, Kevin Craine…

AIIM had a recent conversation with Neil Walker and Jennifer Brady from TCG Process to discuss connecting people with business process. With over 6.3 billion smartphone users across the world, it’s no surprise that we’ve become a mobile computing society. TCG just released a mobile app that combines the flexibility and ease of mobile document captu…

Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "scan" and "store" phases. Watch for part three soon. Ho…

Adam Storch discusses new approaches to IIM that organization need today to continue to be successful and compete. Adam is the Chief Solutions Officer at Micro Strategies, an IT services and consulting firm that brings together the right mix of solutions, expertise and resources to drive business results. Listen as we explore techniques and technol…

Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "Identify" phase. Watch for parts two and three soon. Ho…

Annemarie Pucher, CEO of ISIS Papyrus Software, along with Rob Browne, Senior Manager of Project Quality Assurance, explore techniques and strategies for a customer-focused approach to low-code. Listen for applications that make a difference in both internal and external customer satisfaction, and best practices to make the most of a low-code appro…

The Electronic Discovery Reference Model (EDRM.net) Global Advisory Council announced recently announced the release of the Information Governance Reference Model version 4.1. Eric Mandel, project trustee, discusses what changes were made from the last model...and why. And how AIIM members can benefit from using the model. Host, Kevin Craine…

Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Team Lead, discuss digital transformation in the insurance industry. What exactly do we mean by Digital Transformation? How are insurance organizations dealing with the disruption over the past couple of years? And where are the opportunities for process improvement? Explore how DocPro…