A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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This podcast is the equivalent to my vlog on YouTube but should give you a chance to stay updated on day to day work as a UX Design Entrepreneur based in Germany. I currently own my own agency and am starting some other smaller projects beside that to make user experience the number one reason why a company or solution succeeds on the market out there.
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User Experience for entrepreneurs, startup founders, and managers. The UX Globals team is determined to make UX the number one reason why a company succeeds or not. It is important to us that we make everyone aware of UX, educate people on the topic, and provide powerful assets to all UX Designers on our planet. Our podcast delivers you news from the UX business and will provide interesting classes on UX-related topics. Your host in this show is UXD Chris the founder of the UX Globals brand.
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Communication Hacks to Align Your Product Team for Success
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Send us a text In this episode of UX Leadership By Design, host Mark Baldino speaks with Gerard Dolan about the challenges teams face in communication, problem identification, and leadership in dynamic work environments. Gerard discusses practical strategies for addressing issues like silos of information, aligning teams, and the importance of buil…
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From Graffiti to CEO: A Creative's Guide to Leading Creatives
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Send us a text In this episode of UX Leadership By Design, host Mark Baldino speaks with Pablo Stanley. Pablo, a designer and artist, shares his journey from being a graffiti artist in his teenage years to becoming a creative director and founder of multiple companies. He discusses the challenges and triumphs of leading a team of creatives, includi…
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Mastering Intentional Prioritization for Complex Organizations
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Send us a text In this episode of UX Leadership by Design, host Mark Baldino speaks with Harry Max, author of the book "Managing Priorities: How to Create Better Plans and Make Smarter Decisions". We discussion the importance of intentional prioritization, particularly in complex organizational settings. Harry explains that while many people think …
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Amex's Strategy for Building Better Design Leaders
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Send us a text In this episode of UX Leadership by Design, Mark Baldino, co-founder of Fuzzy Math, speaks with Evan English, Vice President of Design and User Research at American Express. Evan shares her journey from product management to UX leadership at Amex, where she has spent 15 years. She highlights the company's significant investment in le…
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Driving Change: How to Tackle Common Pitfalls in Digital Transformation
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Send us a text In Episode 7 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Mike LaVista, CEO and Founder of Caxy, a digital transformation constancy. They explore the importance of clear goals, change management, and mitigating risks for successful transformations. They also highlight the need to involve customers in the proce…
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AI In Demand: Building Products People Love
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Send us a text In Episode 6 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Bridget McMullan, Director of Technology Innovation at Elevance Health, about the intersection of artificial intelligence (AI), user experience design, and product management. They dive into the critical role of human creativity and critical thinking in…
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Navigating Product-Centric to Platform-Centric UX Design
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Send us a text In Season 2, Episode 5 of UX Leadership by Design, Mark Baldino is joined by Pooja Vijay Kumar from Autodesk to discuss the transformative shift from product-centric to platform-centric design. Pooja shares her journey and the strategic importance of breaking down complex systems into atomic elements for better communication and unde…
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The Strategic Role of Product Operations in Business Growth
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Send us a text In Episode 4, Season 2 of "UX Leadership By Design," Denise Tilles discusses the critical role of product operations in scaling businesses and enhancing product development. She underscores the necessity of integrating product and design teams with a strong emphasis on leveraging data and research operations to drive impactful busine…
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Radical Softness: Transforming Team Dynamics and UX Leadership
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Send us a text Welcome to Episode 3 of Season 2 of UX Leadership By Design. In this episode, Mark speaks with Mollie Cox, Director of Product Design at Fleet.io and Adjunct Professor at the University of Nebraska-Lincoln. Mollie shares her career journey and the connection between her early career, playing hopscotch, teaching, and leadership style.…
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Designing In The Business While Practicing Self-Care
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Send us a text The title says it all -- we cover a ton in Season 2, Episode 2 of UX Leadership By Design, as Mark Baldino talks with Shan Shen, a Principal UX designer at Custom Ink. Shan shares her background in design and her transition to a leadership role as they discuss the challenges designers face in a remote work environment and the importa…
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Resilient Leadership: Innovation & Creativity in Exhausting Times
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Send us a text Welcome to Season 2 of UX Leadership by Design. In this episode, we talk to Bryn McCoy, a seasoned UX design leader, who shares her journey from a maker in tech to a design leader. Bryn emphasizes the importance of collaboration between product and design teams, addressing challenges in the tech industry, and the need for innovation …
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Striking a Balance: Weighing UX Research with Commercial Success
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Send us a text In this episode, we explore design leadership and entrepreneurship with Cameron Ridenour, Chief Design Officer of CoNote. Cameron brings listeners into the process of novel product design - highlighting the intricate journey of aligning user requirements with a company's strategic goals. Mark and Cameron discuss transitioning from a …
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UX Maturity Models: Measured Growth of Design
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Send us a text In Episode 11 of UX Leadership by Design, Joana Castro, Director of UX at Buildium in Portugal explains how she leverages UX Maturity models at Buildium, and more broadly, how organizations can use UX maturity assessments to measure progress (and regression), demonstrate the value of UX, and secure investment in user experience. This…
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Solving Design Problems in Low Fidelity
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Send us a text Are design leaders and their teams neglecting the power of wireframing in UX design? In the latest episode of UX Leadership by Design, Mark Baldino explores this question, and others, with Billy Carlson, a design leader and educator. The episode dives deep into the often underestimated process of wireframing, emphasizing its critical…
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Embracing Disruption and Delight: Fostering Quirky Creativity for Innovation
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Send us a text In Episode 9 of UX Leadership by Design Mark talks to Tom Scotto, a design leader and consultant. Tom explains how embracing a quirky and creative team environment fosters innovation and collaboration and provides strategies to navigate and communicate the disruptive nature of design, both within your team and outside the design wall…
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Unlocking the Power of Changemakers: How to Lead with Creativity and Purpose
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Send us a text EPISODE DESCRIPTION: UX design leader Maria Giudice joins host Mark Baldino to discuss the core qualities that UX leaders need to become effective change agents. Drawing from three decades of experience, Maria underscores the significance of integrating design principles into leadership roles, enabling anyone to champion change. Mari…
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Design Leadership in Complex Problem Spaces
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Send us a text In this UX Leadership by Design podcast episode, host Mark Baldino of Fuzzy Math talks with Alfred Kahn, an experienced design leader and author. They discusses navigating complex problem spaces, infusing consumer-grade UX principles into enterprise design, and strategies for collaborative success between the "tripod" - design, produ…
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Beyond Compliance: Embedding Accessibility Into Your Organization
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Send us a text Welcome to the "UX Leadership by Design" podcast, hosted by Mark Baldino, Co-Founder of Fuzzy Math. In Episode 6, we have the pleasure of featuring Santiago Viteri, the Associate Director of UX and Digital Accessibility Standards of the UX Center of Excellence at Bristol-Myers Squibb. Join us as Santiago shares his inspiring journey …
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Using in-app UX analytics to drive decision making
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Send us a text In this episode of the "UX Leadership by Design" podcast hosted by Mark Baldino of Fuzzy Math, Greg Thomas, Director of User Experience at TaxSlayer, shares how his team captures user data at specific times to make data-driven decisions and presents a strong case to executives, business owners, and product leaders. By using a one-que…
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The importance of stakeholder management
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Send us a text This episode of "UX Leadership by Design," the podcast by and for UX leaders, is brought to you by Fuzzy Math, the award-winning user experience design consultancy. In this episode, our host Mark Baldino chats with Nate Felt, a Senior Product Designer at Amazon, about stakeholder communication and management. As a designer, it's easy…
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Playing the long game to get design a seat at the table
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Send us a text On this episode of "UX Leadership by Design" join host Mark Baldino as he interviews Bryan Garvey, the Associate Director of User Experience and Insights at Radio Systems Corporation. Discover Bryan's multi-year journey in bringing UX design to the company, the crucial role of stakeholder management, and the power of fostering a grow…
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Future-proof your career in UX Leadership
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Send us a text In this episode of UX Leadership by Design, host Mark Baldino interviews Chris Willis, the Chief Design Officer at Domo. As a Chief Design Officer and futurist, Chris combines data technology and emerging trends to make Domo an indispensable platform for its customers. The episode provides practical advice for UX designers looking to…
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Creating systems to diversify and scale your UX team
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Send us a text Mark Baldino is the host of the UX leadership podcast and the co-founder of Fuzzy Math, a UX design firm. In today's episode, he interviews Parisa Bazl, the Head of User Experience at Commvault, an enterprise data protection and data management software company. Bazl's work focuses on scaling the impact of UX teams within an organiza…
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Time is the most valuable element, we have and therefore we, as UX designers, need to take care of it when creating a new solution!
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Every UX designer must be able to handle statistics and needs to do or at least understand some basic calculations.
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Grocery shopping is something everyone of us needs to do and I know that this task can be made more interesting by providing solutions with a high user experience!
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It is natural that people fear different situations. New technologies with a high user experience can reduce that fear!
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The moment our household machinery is able to support us, and not only execute certain tasks, the user experience will increase significantly!
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Our fitness can be influenced by the software, products, and services we use to get fit! If they have a great user experience we will enjoy our fitness ambition!
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Handling our finances can be a pain in the a**. Once we get a solution with a great user experience, we will definitely enjoy it!
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The way we communicate with others is significantly affected by the user experience of the communication tool!
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The user experience has a significant impact on the learning behavior of a person!
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Making people aware of UX and its importance is tough. Therefore we should tell them more about the UX iceberg!
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To evaluate a solution you can generally choose between expert reviews and user testing. But which one is better?
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Voice-based input and User Experience
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Voice-based input has many significant advantages but also many downsides. Therefore I would like to address that topic today!
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Challenging users and making them feel like they are in a game makes solutions more interesting.
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Solutions with a high user experience do more than satisfying their users!
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How the internet improved User Experience!
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The moment the internet of things was introduced, was the time where User Experience began to matter!
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You have two options to choose from? Choose A/B testing to pick the right one!
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Besides your solution, your support channels need to be awesome so users have even better experiences!
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Every UX designer must be interested in making a difference. If you do not want to do that, you are not a UX designer.
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Almost no website does not work without videos today. The big question is: Is that a good trend? Will it in- or decrease the user experience?
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It is not easy to find the correct team members to have an excellent UX team.
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It is not only our users that matter when creating a great user experience!
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Often it is not sensible to start with the business part first. We need to have an idea or solution and form a business around it!
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Only when your solution can adapt to your users' needs it will have a high User Experience!
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UI and UX designers are not the same!
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I am sorry to say that not every UI designer is a UX designer or the other way round...
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Your users need to trust your solution if it should become successful!
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The moment you can tell a story about your product software or service people will be more likely to purchase from you!
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Short answer: no! Long answer: it depends!
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