Meet the movers and shakers of the forecourt technology world and find out more about the challenges and successes of working in the fuel & convenience retailer industry. Hosted by Ralph Cochrane Produced by event.video
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A series of short, original podcasts which draws on OpenRoom’s 16 years of experience in connecting global businesses. Informal conversations across a wide range of issues between industry experts, innovative suppliers and their high-powered customers.
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Episode 8 - Matthijs Machielse - BigBrother
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Ralph Cochrane interviews Matthijs Machielse from BigBrother in the Netherlands, a leading security technology provider for the forecourt and convenience retail markets. We talk about data, some of the trends that BigBrother has discovered and how to prevent crime on the forecourt using AI and other technologies. Podcast host: Ralph Cochrane Produc…
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Episode 7 - Jörg Heilingbrunner & Ralph Mahnke - Scheidt & Bachmann
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Ralph Cochrane interviews Jörg Heilingbrunner (CEO) and Ralph Mahnke (Director e-Mobility & AI) from Scheidt & Bachmann about the changing landscape on the forecourt as well as their focus on innovation and the customer experience. Podcast host: Ralph Cochrane Produced by event.videoAv Ralph Cochrane
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Episode 6 - Farzaneh Heidari, a2i Systems
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AI and Dynamic Pricing with Farzaneh Heidari from A2i Systems | ForecourtTech Podcast In this episode of the ForecourtTech podcast, Ralph Cochrane is joined by Farzaneh Heidari from A2i Systems to delve into the world of AI, dynamic pricing, and data science. Farzaneh provides an overview of A2i Systems, from its origins with two PhD students to it…
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Episode 5 - Frederick Beckmann, CEO of Q1 Energie AG
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Ralph Cochrane talks to Frederick Beckmann, CEO of Q1 about their autonomous store in Germany, why he thinks we're only at the beginning of the AI revolution and his work with start-ups and innovation at SmartCityHouse including an announcement about their collaboration with forecourttech for our event in October. Podcast host: Ralph Cochrane Produ…
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Episode 4 - Jan Harmen Akkerman, CEO of TanQyou
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Ralph Cochrane talks to Jan Harmen Akkerman, CEO of TanQyou in the Netherlands about his journey creating mobility as a service and using cloud technology to take their software and make it available to dozens of other fuel operators across Europe under the brand MoveYou. Podcast host: Ralph Cochrane Produced by event.video…
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Episode 3 - Mark Wohltmann (Director, NACS Global)
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Mark Wohltmann travels the world looking at convenience retail for NACS Global (National Association of Convenience Stores). Ralph Cochrane talks to Mark about the trends we're seeing in the industry and what's exciting him for the future. Podcast host: Ralph Cochrane Produced by event.videoAv Ralph Cochrane
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Episode 2 - François Mezzina (President, International Forecourt Standards Forum)
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François Mezzina is the President of the International Forecourt Standards Forum. He's also a payment specialist with TotalEnergies, based in Paris, France. In this episode we discuss the importance of standards, how they're used and what trends François is seeing around the world. To watch the video of this podcast or subscribe to news from foreco…
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Episode 1 - What happened at UNITI Expo with Christian Warning from The Retail Marketeers
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In our very first episode, take a look at the changing world of forecourts and the key technology and convenience topics at UNITI expo with our special guest, Christian Warning from The Retail Marketeers. Many listeners will know Christian, who is based in Germany, as the conference chair at forecourttech which takes place in Spain in October each …
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Episode 26 - Actionable data enables digital transformation for convenience and fuel retailers with Sin Hin Wong and Juan Miguel Delgado
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Every digital transformation journey is unique. For convenience and fuel retailers, the common denominator is the data that lies at the heart of their operations. Turned into actionable insights, data can become a key differentiator for enabling successful businesses to compete effectively and provide exceptional customer experiences.…
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Episode 23 - Discussing the optimal strategic framework for the future of petrol and convenience retail in APAC. Sin Hin Wong & Mark McKenzie
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Sin Hin & Mark follow up on Mark’s presentation at ReFuelForum APAC 2022 in Singapore with an emphasis on the strategic framework for the future of P&C retail in the APAC region looking to 2030 and beyond.Av OpenRoom Events, Sin Hin Wong, Mark McKenzie
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Episode 22 - Has Traditional Big Tech Failed Retailers? Robert Reiss & Gary Szendzielarz
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It is 2021, the rate of change in fuel and convenience, and that of the consumer, has been exponential. Yet whilst grocery chains have embraced tech quickly, C-Stores are playing catch-up. Retailers are increasingly reaching out to smaller companies and start-ups to solve their technology problems, embracing the world of cloud to get to market fast…
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Episode 21 - An overview of innovative 360 degree strategies for successful DSOs With Ryan Moynihan, John Missey and Michelle Shimming
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Av OpenRoom Events, Ryan Moynihan, John Missey, Michelle Shimmin
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Episode 20 - Is This The Calm After The Covid Storm? What Comes Next for Our Vet Hospitals? With Christina Delgado and Pam Mitchell
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An informative discussion on developing innovations & implementing change in response to extraordinary challenges. The veterinary profession has delivered patient care, client education while growing practice health during a time of great difficulty. Leadership, pivoting quickly, empowering all team members and flexibility are evident in practices …
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Episode 19 - Michael O’Loughlin, Brian Madderson and Paul O’Hare speculate their way through the critical topics of the decade in a warm-up to ReFuel UK’s 'Big Debate: 2030'
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As a lead-up to the Big Debate in September, forecourt industry veteran Michael O’Loughlin gets together with PRA Chairman Brian Madderson and Eurotank Service Group’s Paul O’Hare, to mull over different directions retailers might take as the 2030 deadline draws closer. Eurotank is the parent company of Europump Maintenance, ReFuel UK 2021’s platin…
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Episode 18 - Is Your Digital Transformation Secure - Talking with PDI's Chris Berry (CTO), Cliff Duffey (Executive Advisor) and Mark Carl (CSO)
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This episode of OpenRoom Talks explores novel security risks posed by the rapid digital transformations that many convenience and fuel retailers have taken in response to the pandemic. PDI's Chris Berry (CTO), Cliff Duffey (Executive Advisor) and Mark Carl (CSO) discuss: COVID-19 as a catalyst for tech adoption The digital risks c-stores and foreco…
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Episode 17 - Energy Transition in Africa: Where are we now and where are we going? Talking with Huub Stokman (CEO, OVH Energy), Atul Mittal (President, Mount Meru Group) and Mohamed Carrim (VP Retail ...
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This episode of OpenRoom Talks takes a deep dive into the state of Energy Transition in Africa. Themes discussed include: The case for energy transition in Africa Cost vs. accessibility The role of natural gas Is it feasible in the near term?Av OpenRoom Events
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Episode 16 - The Role of Forecourts in the UK's EV Charging Network. Talking with Alex Hinchcliffe (Head of EV Charging Infrastructure Services, Fulcrum Group) and Keith Guppy (Director & Co-Owner, Fuel ...
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Alex Hinchcliffe (Head of EV Charging Infrastructure Services, Fulcrum Group) and Keith Guppy (Director & Co-Owner, Fuel Supply Solutions) discuss the latest developments in the UK's EV charging network and how fuel retailers can contribute to its growth. Themes discussed include: The EV market's likely growth trajectory Challenges and solutions wi…
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Episode 15 - How to Build Your Convenience Store Empire. Talking with Jonathan Rons, Mike Igoe and John Heagney (Founding Partners, C-Store Collective)
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Jonathan Rons, Mike Igoe and John Heagney (Founding Partners, C-Store Collective) discuss growth strategy for 'miniple' C-Store owners. Themes discussed include: - The C-Store Collective's customer routemap - Building a growth blueprint - The effect of Covid-19 on the convenience retail sectorAv OpenRoom Events
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Episode 14 - Fuel Retail in a Post-Covid World. Talking with Steve Watts (Sales Director, TSG UK) and Keith Guppy (Director & Co-Owner, Fuel Supply Solutions)
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Steve Watts (Sales Director, TSG UK) and Keith Guppy (Director & Co-Owner, Fuel Supply Solutions) discuss how the fuel retail sector has been adapting to the challenges posed by Covid-19. Themes discussed include: New and innovative safety measures being put in place The range of payment solutions available to fuel retailers TSG UK's new customer c…
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Episode 13 - Data: The World's Most Valuable Commodity. Talking with Garron Mosley (Co-Founder & CTO, CARAGON) and Dan Duke (Head of Business Insights, Portman Dental Care)
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Garron Mosley (Co-Founder & CTO, CARAGON) and Dan Duke (Head of Business Insights, Portman Dental Care) chat about the potential value that the smart use of data insights can provide to your business. Themes discussed include: What does 'good' data look like? Data input and output automation Data interpretation at Portman Dental Care The future of …
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Episode 12 - A Fireside Chat with Jo Malone (CEO, VetPartners) and Jamie Crittall (Co-Founder/Director, Virtual Recall)
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Jo Malone (CEO, VetPartners) and Jamie Crittall (Co-Founder/Director, Virtual Recall) chat about how their two different sized business took on the challenges of Covid 19. Themes discussed include: - How each of their businesses adapted to the challenges presented by Covid-19 - Lessons learned from the pandemic - The future of veterinary care…
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Episode 11 - Future Models of Veterinary Care. Talking with Matt Dobbs (Chief Medical Officer, Destination Pet) & David Tinsley (Managing Director, MWI Animal Health)
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In this episode, Keyana is joined by Matt Dobbs (Chief Medical Officer, Destination Pet) & David Tinsley (Managing Director, MWI Animal Health). Themes discussed include: - MWI's 'Distinct Advantage' purchasing platform - The impact of technology on the future of veterinary care - Value added services for vets outside of clinical procedures…
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Episode 10 - Lessons Learned from Covid 19 - 3 different business & their actions. Talking with Jörg Heilingbrunner (Managing Director, Scheidt & Bachmann), Max Krawinkel (CEO, PWM) & Holger Mark (Managing ...
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In this episode, Keyana is joined by Jörg Heilingbrunner (Managing Director, Scheidt & Bachmann), Max Krawinkel (CEO, PWM) & Holger Mark (Managing Director, AVIA Germany) Themes discussed include: The impact of Covid-19 on the fuel retail sector The changes that fuel retailers can expect to see in the mid to long term Lessons that can be drawn from…
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Episode 9 - Jason Lobel (VP of Sales Growth, PDI Insights Cloud) Talks to Glenn Frazier (Director, Category Management U.S. Convenience, The Hershey Company)
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In this episode, Keyana is joined by Jason Lobel (VP of Sales Growth, PDI Insights Cloud) and Glenn Frazier (Director, Category Management U.S. Convenience, The Hershey Company) Themes discussed include: The impact of Covid-19 on the convenience retail and confectionary sectors The swift progress being made in the field of data analytics for conven…
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Episode 8 - Ella Snowball (Co-Founder & CEO, Recruit4Vets) Talks to Andrew Curwen (CEO, XLVets)
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In this episode, Keyana is joined by Ella Snowball (Co-Founder & CEO, Recruit-4-Vets) And Andrew Curwen (CEO, XLVets). Themes discussed include: The unwritten/social employment contract How crisis can drive innovation and progress How to adapt to changing employee valuesAv OpenRoom Events
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Episode 7 - Mark Gill (Operations Director, Goddard Veterinary Group) Talks to Seema Sharma (Founder, Smile Impressions Dental & Aesthetics Group)
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In this episode, Keyana is joined by Mark Gill (Operations Director, Goddard Veterinary Group) and Seema Sharma (Founder, Smile Impressions Dental & Aesthetics Group) Themes discussed include: Shared learning between dental and veterinary sectors The differing impacts of Covid-19 on the dental and veterinary sectors How standard operating procedure…
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Episode 6 - Pete Wedderburn (Owner, BrayVet) Talks to Elisabeth Müller (CEO, Laboklin)
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In this episode, Keyana is joined by Pete Wedderburn (Owner, BrayVet) from Ireland and Elisabeth Müller (CEO, Laboklin) from Germany. Themes discussed include: Establishing trust in business How Elisabeth's veterinary diagnostic facilities have been redeployed in order to help diagnose Covid-19 in humans. The growth of and services offered by Labok…
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Episode 4 - Ian Gordon (Managing Director, Alpha Vitality Group (part of Riverdale Healthcare)) Talks to Richard Greenwood (Founder, Radic8)
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In this episode of OpenRoom Talks, Keyana is joined by Ian Gordon (Managing Director, Alpha Vitality Group) and Richard Greenwood (Founder Radic8). They discuss Radic8's innovative Viruskiller technology, which takes a novel approach to viral decontamination.Av OpenRoom Events
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Episode 5 - David Elsworth (Founding Partner, Vetz Petz) Talks to Thom Jenkins (CEO & Co-Founder, PetsApp)
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In this episode of OpenRoom Talks, Keyana is joined by David Elsworth (Founding Partner, Vetz Petz) and Thom Jenkins (CEO & Co-Founder, PetsApp). Themes discussed include: Being a non-vet in veterinary How Antinol differs from other anti-inflammatory treatments Vetz Petz unique sales model which guarantees commission for life for vets who prescribe…
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Episode 3 - Brandon Halcott (Co-Founder & President, Tru Family Dental) Talks to Eric Giesecke (CEO, Planet DDS)
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In this episode of OpenRoom Talks, Keyana is joined by Brandon Halcott (Co-Founder & President, Tru Family Dental) and Eric Giesecke (CEO, Planet DDS) They discuss a number of themes surrounding the topic of centralisation, including: Its benefits and difficulties Maintaining private feel under centralisation Brandon's revenue threshold matrix whic…
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Episode 2 - Darren Smith (Senior Manager Retail Marketing, Emarat) Talks to Robert Onion (Founder/Director, Circle Brands)
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In this episode of OpenRoom Talks, Keyana is joined by Darren Smith (Senior Manager Retail Marketing, Emarat) and Robert Onion (Founder/Director, Circle Brands) They discuss a number of themes including: Building enduring business relationships Doing business in other cultures The importance of having a diverse product offering Teamwork…
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Episode 1 - Mike Jackson (Partner, the Pets'n'Vets Family) talks to Thom Jenkins (CEO & Co-Founder, PetsApp)
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In this, the first episode of OpenRoom Talks, Keyana is joined by Mike Jackson (Partner, the Pets'n'Vets Family) and Thom Jenkins (CEO/Co-Founder, PetsApp). They discuss a number of themes including: Strategies for overcoming the challenges presented by Covid-19 What the 'new-normal' will look like in the veterinary sector Methods for implementing …
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It's almost too much people! We're smashing these episodes out of the playground. Welcome to another amazing episode of the imbued Forecourt Confidential with the classy Bryson Vaughn.In this episode we discus the benefits of climate change and monoculture farming. We wise up to a few of the lies that have been spread regarding immigration and the …
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Show 7 - Little Service Station of Horrors
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Here we take a look at the beautiful botanical gardens that has been been installed into London's M1 Gateway Service Station. It's a corker of an episode where Dave and I discus identity politics, game theory and other highbrow topics that kids like these days. We speak to Dianne Abbort and get the latest updates from Yemen! Picture here: https://w…
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Here we take our first peek inside the M1 London Gateway Services. Observe all there is to see and find out if the toilets are difficult to find!You can view the image here:https://www.instagram.com/p/BDNrVsRQiYc/Av Bryson Vaughn
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We learn about the amazing Prentice Westwood coach company.Here is the link to the picture so you can glean with us: https://www.instagram.com/p/BDMlT7pQiUU/?taken-by=forecourt_confidentialAv Bryson Vaughn
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In this fantastic episode we meet Samantha, she is beautiful and my most trusted companion. If you would like to follow along to the picture here is the URL to my instantgran account: https://www.instagram.com/p/BDMk_DVQiTj/?taken-by=forecourt_confidentialAv Bryson Vaughn
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Here is the first service station to be reviewed! The amazing M1 London Gateway Services.Step inside the Service Station world and have a Service.If you would like to follow along with the picture here is the URL to my instantgran: https://www.instagram.com/p/BDMkf-sQiSe/?taken-by=forecourt_confidential…
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PRO ADVERT for Forecourt Confidential
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Here is the advert for forecourt confidential! You'll soon probably hear this in Tesco whilst you're doing your weekly shop.Next episode will be the start of the reviews!Av Bryson Vaughn
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Show 02 - We're Still Announcing And It's Still Important
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So me and Dave are in the middle of our important announcement. What you need to do is go onto instantgran and look at the picture so you can read with us. It's like watch with mother, only better.If you would like to follow along to the picture here is the URL to my instantgran: https://www.instagram.com/p/BB2lrCZwiTd/?taken-by=forecourt_confident…
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The first ever podcast by me, Bryson Vaughn. I was a little nervous recording this and forgot to mention that you should be looking at my instantgran account whilst listening to this lovely episode.If you would like to follow along with the picture here is the link to my instantgran: https://www.instagram.com/p/BB2lQuqwiSt/?taken-by=forecourt_confi…
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