Welcome to the Property Management Business Podcast, hosted by Marc Cunningham, a veteran property manager with over 40 years of experience. This podcast offers practical insights for both beginners and experienced property managers, including topics such as industry trends, growing your business, increasing your income, marketing strategies, financial management, owner & tenant relations, and regulatory compliance. Learn valuable tips from an industry expert as you build, grow, and protect ...
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Managing Your Practice is dedicated to providing financial professionals with best practices in key areas such as driving growth, business efficiency, and the client experience. Dimensional Fund Advisors delivers insights based on our history of industry-leading financial advisor benchmark studies and client surveys. We help advisors leverage those insights when making the critical business decisions successful firms face every day. The information is provided in good faith without any warra ...
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This podcast features conversations with fundraisers, researchers and thought leaders to help propel your fundraising results.
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What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
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Learn how to systematically and consistently create profound innovation. Break through traditional thinking! Scott Amyx is a globally renowned expert in product innovation that integrates exponential technologies, out-of-the-box thinking and proven science and research methodologies to create breakthrough new innovations for organizations. On his Forbes column and now on this podcast, he shares research-based best practices on how to generate profound, new-to-the-world innovations that have ...
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36. When to Stop Following the Process with Jordan Muela of LeadSimple
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Ever wondered when it's okay to break the rules and step outside your established processes? In this episode, Marc sits down with Jordan Muela of LeadSimple to explore the delicate balance between processes and judgment in property management. Discover Jordan's entrepreneurial journey, the importance of cycles and fascination in business, and his e…
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35. How to Train Property Managers
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Ready to streamline your property management training process? In this episode, Marc shares Grace Management's proven 11-step system for training new property managers. Learn how to instill a "We Don't Sell" philosophy, focusing on education and relationships rather than a transaction mindset - and why that is necessary for long term success. Disco…
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34. Avoiding Rental Scammers & Windshield Time with Maya Stern of Showdigs
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Worried about rental scams targeting your vacant properties? Joining us in this episode to discuss the latest scammer tactics and prevention strategies is Maya Stern of Showdigs. Discover which popular online platforms are magnets for scammers and why you should reconsider listing your properties there. Explore the risks and benefits of self-showin…
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Ingredients of Engagement: How Trust, Presence, and Values Make for a Winning Combination
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Helen Learmonth, director and financial planner at WealthFlow, and Matt Hall, cofounder and CEO of Hill Investment Group, put the client experience at the forefront of their business operations to increase retention and drive referrals. They have each incorporated their firms’ mission and values, as well as a higher level of service and presence, t…
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33. Top Website Tips With Chris Springer of Property Manager Websites (PMW)
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Are you a property manager struggling to find new owner-clients? Joining us in this episode is Chris Springer of Property Management Websites, to share insider tips on how to attract and convert more leads. Forget relying solely on Google! Marc reveals the #1 marketing tool every property manager needs to dominate their local market – your website!…
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32. How to Grow Organically with Randall Henderson of Rentvine
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Is your property management company growing the number of properties managed? Is it possible to grow without spending money? Are your competitions growing or going backwards? What are the industry leaders doing differently to grow? Joining us is Randall Henderson from Rentvine to discuss the keys to growth. From software integration and organic gro…
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31. Life After Property Management with Mark Kreditor
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What would you do if you sold your property management company? Mark Kreditor sold his successful property management company a decade ago and has no regrets. Mark shares what he did to build a valuable and sellable business, how he re-invested the profits and how he stays engaged today. From the challenges of the industry to the joy of music and p…
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From Growth Within to Success Throughout: Nurturing Employee Development for Firm Prosperity
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Mark Johnsen, CEO of Wealth Architects, and Rob Greenman, Chief Growth Officer of Vista Capital, both live, breathe, and bear the responsibility in their respective firms for managing growth, and with it, creating a culture and sales cycle that fosters a business development mindset. They talk through their leadership styles and some of the ways th…
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30. How To Streamline Utility Management In Rentals With Wes Owens of Citizen
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Are you a property manager looking to streamline your utility processes and improve resident experiences? Look no further! In this episode you will get expert tips and best practices on managing national utility services, compliance issues, and resident convenience. Joining us are Wes Owens and Will Schantz from Citizen Home Solutions to provide va…
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Interview with Jinyong Lee, CEO of Kryptos Biotechnologies
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Kryptos Biotechnologies uses photothermal heating technology to generate and control heat for fast and accurate Polymerase Chain Reaction to build an integrated sample-to-answer molecular diagnostics system for point-of-care testing.Av Scott Amyx
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Interview with Phil Markunas, CTO of Standard Practice.ai
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Standard Practice.ai is an AI voice software platform that automates outbound calls for medical practices.Av Scott Amyx
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29. From Football to Pest-Control Kingpin: an Entrepreneurs Journey with Tom Clements of Pest Share
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How does one go from a Division 1 football player to a pest-control kingpin? And what can you learn from their journey? In this episode,Tom Clements, co-founder and CEO of Pest Share, sits down with Marc to share his entrepreneurial journey. From Tom’s childhood struggles to his successful entrepreneurial career, Tom shares valuable insights, perso…
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Building Brain Habits that Accelerate Your Team and Practice
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Art Markman, PhD, is vice provost for academic affairs at the University of Texas at Austin and the author of more than 150 scholarly works on cognitive science and related topics. In this podcast episode, he shares his expertise on “smart” thinking and decision-making. With tens of thousands of decisions to make every day, what allows us to move f…
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Interview with Tobias Dengel, President of WillowTree
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Author of In The Sound of the Future: The Coming Age of Voice Technology.Av Scott Amyx
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28. Avoid Property Management Banking Fraud with Allison Disarro of Enterprise Bank
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Property Management companies are experiencing fraud in many different ways. Allison Disarro from Enterprise Bank is a banking expert and joins Marc on this episode to shed light on this crucial aspect of banking fraud and compliance often overlooked by property managers. They dive into the intricacies of trust accounting and share eye-opening expe…
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Interview with Dr. Rebecca Homkes, Faculty at London Business School & Duke
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Today I am joined by Dr. Rebecca Homkes, a high-growth strategy specialist and CEO and executive advisor. She is a Lecturer at the London Business School, Faculty at Duke Corporate Executive Education, Advisor and Core Faculty for Boston Consulting Group University, and a former fellow at the London School of Economics Centre for Economic Performan…
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Interview with Ted Moser, Senior Partner at Prophet
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Ted Moser is the co-author of Winning Through Platforms and a Senior Partner at Prophet, a growth and transformation consultancy.Av Scott Amyx
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27. Why VAs Don't Work; with Pete Neubig of VPM Solutions
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Are you struggling to keep up with the demands of property management while also trying to grow your business? With the help of virtual assistants (VAs), you can streamline your operations, save on costs, and achieve scalability. Join Marc as he sits down with Pete Neubig, co-founder of VPM Solutions, to discuss the practical use of VAs in property…
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Custodian Roundtable: The Industry Landscape, Options, and Innovation in 2024 and Beyond
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With more options than ever, how do advisors decide on a custodial partner? Ben Harrison of BNY Mellon Pershing, Gabe Garcia of SEI, and Thomas Moore of Betterment for Advisors join us in a roundtable discussion on how their custodial firms are going beyond asset security to offer services in other major operational and strategic capacities. They e…
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26. Retain More Owners and Doors with Lior Abramovich of Blanket
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How many properties did your property management company lose last year? Is there a way to actively retain more of your owner clients and their properties? In this episode, Marc sits down with Lior Abramovich from Blanket Homes to discuss innovative strategies for retaining existing property owner-clients. From lessons learned in the Israeli Navy t…
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Interview with Jeff Wetzler, Co-CEO of Transcend
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Today I am joined by Jeff Wetzler, Co-CEO of Transcend, and the author of ASK: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life.Av Scott Amyx
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Interview with Marit Rødevand, CEO of Strise
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Strise offers an end-to-end AML Automation Cloud that addresses both the data and workflow problems, and by doing so, Strise contributes to a more streamlined, effective, and error-free AML process for regulated companies.Av Scott Amyx
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Interview with Dan Harden, CEO of Whipsaw
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A product design and experience innovation company.Av Scott Amyx
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25. How To Value A Property Management Company with Jock McNeill of PURE Property Management
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How much is your property management company worth? How much should you pay if you are buying another company? What are the different ways to calculate the value? This episode provides strategic insights on property management company valuations and acquisitions as Marc is joined by industry veteran Jock McNeill from PURE Property Management and Jo…
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Interview with Barry Lunn, CEO of Provizio
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Provizio is a provider of low-cost advanced perception imaging radar that is reliable in all-weather conditions, delivering solutions for safe, cost-effective and scalable L3+ autonomy.Av Scott Amyx
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How Leaders Can Map Career Journeys to Drive Growth and Innovation
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Jennifer Climo, CEO of Milestone Financial Planning, and Martine Lellis, chief talent officer at Mercer Advisors, work in advisory firms that are vastly different in size but have the common goal of creating an environment that fosters growth in both revenue and talent. They share their experience in bringing on new employees, how their firms conti…
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24. Maintenance and All Things Property Management with Ethan Lieber of Latchel
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How does maintenance impact your property management company? Marc is joined by Ethan Lieber, the founder and CEO of Latchel, a company that helps property managers simplify the overall maintenance process and allows property managers to sleep better at night. Marc and Ethan also discuss how the principles of economics impact a property management …
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Interview with Dr. Jan Carney, Associate Dean for Public Health and Health Policy, University of Vermont
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Interview with Dr. Jan Carney, Associate Dean for Public Health and Health Policy, University of Vermont. Dr. Carney is active in public health practice, research, education, and service. She served as Vermont’s Commissioner of Health under three gubernatorial administrations, championing improvements in children’s health insurance, preventing teen…
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Interview with Jay Persaud, EY Global Emerging Technology Ecosystem Leader
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Interview with Jay Persaud, EY Global Emerging Technology Ecosystem LeaderAv Scott Amyx
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23. The Most Asked Property Management Questions with Marc Cunningham
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Do you lie awake at night wondering how to transform your property management business into a well-oiled machine? In this episode of the Property Management Business Podcast, host Marc Cunningham answers questions sent in by listeners. From exploring the feasibility of a self-running property management business to discussing pricing strategies for…
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Freddie Sarhan, CEO of Sapphire Technologies
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Sapphire Technologies’ Turboexpander solution harnesses the power of gas expansion for clean energy recovery.Av Scott Amyx
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Interview with Nicholas Svensson, CEO of SMART Technologies
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SMART Technologies is a provider of smart interactive whiteboards for classrooms and boardrooms around the world.Av Scott Amyx
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22. Industry Trends With Andrew Smallwood of Second Nature
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What would you give to know the exact future of property management? Well, you’re in luck! On this episode of the Property Management Business Podcast, Marc chats with Andrew Smallwood from Second Nature to talk about the future of property management with innovations, strategies, and nuggets of real-world wisdom that will help you view this indust…
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Interview with Paul Stonick, Vice President at SCADpro
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SCADpro—Savannah College of Art and Design’s in-house design, research, and innovation studio—generates innovative designs and products for the world's most influential brands, including Google, Amazon, Apple, NASA, David Yurman, Deloitte, Delta, BMW, Volvo, Uber and Mayo Clinic.Av Scott Amyx
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Future Proofing your Practice: How to Prepare for Succession and Transactions in a Period of Growth
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David DeVoe, founder of DeVoe & Co., appropriately nicknamed the "RIA M&A Guru," has spent 15 years helping advisors buy, sell, and merge their firms. With so much to consider in a deal, how are advisors avoiding analysis paralysis when preparing for a transition? Hear from the expert on why you should get purposeful and have a succession plan in p…
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21. Online Marketing Dos and Don'ts
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What is the best way to market your property management business? Have you been thinking about expanding into multiple markets? Stephen Fox with Upkeep Media joins Marc in this episode of the Property Management Business podcast to talk about the challenges they face using a strategic, long-term marketing mindset, considering the way advertising is…
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Interview with Ahad Khan, CEO of Kajabi
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Kajabi is an all-in-one platform for knowledge creators that help them turn what they know into sustainable online businesses.Av Scott Amyx
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20. Principles Before Process: The Importance of Establishing Your Property Management Operating Principles
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Are you ready to take your property management business to the next level? In this episode of the Property Management Business Podcast, Marc shares the six principles of property management. From making problems disappear to maintaining high standards for desirable tenants, Marc shares valuable insights and strategies for running a successful prope…
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Interview with Vidyuth Srinivasan, CEO of Entrupy
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Entrupy works to protect businesses, consumers and borders from transacting in counterfeit goods and to enable trust in transactions across the “physical goods ecosystem.” Entrupy is actively participating in the global fight against counterfeiting to ensure its partners are guaranteeing the authenticity of their products through microscopy and ima…
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Strategic Psychology: Elevating Advisory Excellence through Prioritization and Proactivity
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Dr. Moira Somers, founder of Money, Mind and Meaning, is a financial psychologist, family wealth consultant, executive coach, and author, specializing in areas like neuroscience and behavioral economics. Her body of work helps financial advisors facilitate follow-through on recommendations and advice to clients. She poses important questions to ide…
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19. Grow Revenue While Helping Residents Build Credit with CredHub
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Can property managers report resident rent payments (and missed payments) to credit bureaus? Should credit reporting be a benefit that property managers offer to their residents? Join us on this episode of the Property Management Business podcast as we explore credit reporting with special guest Steve Jarvis from CredHub. Steve shares insights into…
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Interview with Lucy Parker Co-Author of The Activist Leader
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18. Is there a Legislative War Against Property Managers?
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Are you a property manager or real estate investor, feeling the heat from mounting tenant protection rights and laws? Marc is here to explain what's really happening and how it has changed the landscape of the industry. Marc will navigate you through the evolving legislation, tenant protection rights, and the emerging concept of "landlord collusion…
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17. Top Clauses You Can't Miss in Your Property Management Agreement!
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What are the most overlooked but most essential terms, clauses, and elements of a property management agreement? In this episode of the Property Management Business Podcast Marc shares his thoughts on this question, and discusses owner reserves, lease renewals, security deposits, and the authority to manage properties effectively. Learn practical t…
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16. Property Management Eligibility for the ERC Tax Credit
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Are you a property manager trying to navigate the eligibility requirements for the Employee Retention Tax Credit (ERC)? Stay up-to-date and learn how to apply for this crucial financial assistance on this episode of Property Management Business Podcast as Marc chats with Charles Hawkins from the Origins Group. Hear his insights about how your prope…
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Winning Plays for Advisors from a Harvard Lawyer Turned NFL Coach
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Daron Roberts, founding director of the Center for Sports Leadership & Innovation at the University of Texas, is a Harvard Law School graduate turned NFL coach who now guides students, athletes, and business leaders on stepping outside their comfort zone, practicing discipline, and hiring and managing teams. In this special live episode, hear insig…
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15. How to Improve Communication with Owner Clients
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Are you a property manager looking for ways to improve your communication with owner clients? In this episode of the Property Management Business Podcast, Marc shares his key strategies for effective owner communication. Learn how to keep your owners informed and build trust with regular, clear, and timely updates - from initial notifications to va…
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Interview with Paul McEnroe, Developer of the Barcode
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Paul V. McEnroe is the developer of the barcode. He is an award-winning engineer, distinguished scholar, and the IBM mogul celebrates the 50-year anniversary of his team’s most famous creation.Av Scott Amyx
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14. Get Control of Your Time By Using Showdigs
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Do you waste time driving between rental properties? Get back control of your schedule with Showdigs. Join Marc as he sits down with Kobi Bensimon, founder of Showdigs, to discover how on-demand showing agents handle inspections, notice delivery, and showings.Reduce windshield time and free up your calendar by leveraging their network. Marc will al…
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Give Them Something to Talk About: Effective Client and Employee Communications
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Arabella Macpherson, director of Resonate Communications, turned a passion for acting into a career coaching, mentoring, and training leaders and teams to overcome communication obstacles. She shares her experience in influencing, negotiation, and conflict resolution; ways that advisors can manage difficult conversations with clients and employees;…
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