Jonathan Westhoff, CEO at West Bromwich Building Society: How this one building society does things differently

My Duvet Flip by Jack Parsons

Check out the latest careers at West Brom Building Society:

https://www.westbrom.co.uk/careers

Episode Guest

Meet Jonathan Westhoff , CEO at West Brom Building Society.

Initially starting his career in banking, and undertaking a wide variety of roles, from customer facing ones in branches across the Liverpool area to senior strategy and finance roles, Jonathan moved into the mutual building society sector where he has now been for over 24 years. Having specialised in strategy and finance, including operating as Finance Director at three societies, he moved to Chief Executive Officer of West Bromwich Building Society in 2011.

With a passion for true purpose led business, Jonathan has overseen the transformation of the Society, refocussing its activities on its founding principles of 175 years, which means getting people into the security of their own homes.

In addition to his role as Chief Executive, Jonathan also is a trustee and chair of the Society's charitable foundation, and chair of its residential letting subsidiary. He is also a past chair of the building society sector's representative body, the BSA.

Episode Timestamps

00:00 Overcoming Imposter Syndrome 02:49 Navigating Early Career Choices 06:10 The Importance of Confidence in Job Interviews 09:04 Understanding Mortgages and Home Ownership 11:50 Financial Preparedness and Savings 14:54 The Role of Credit Scores 17:56 Challenges in the Housing Market 21:11 Creating a Positive Workplace Culture 24:04 The Future of Mortgages and Housing Solutions

Episode Partner

At the West Brom Building Society, we know solid futures don’t happen overnight. So, we help you build the life you want – bit by bit.

Whether you’re looking to own your first home or having savings you can rely on, we’ve been helping make it happen for 175 years. We’ve navigated our fair share of rainy days, and we still refuse to let a setback hold us back. We don’t use a one-size fits all policy. Instead, we dig deeper into your circumstances to really understand what you need. We’re always happy to chat – that’s just who we are. And we know everything we do adds up. So, we don’t just celebrate the end result. We bring job to every bit of the making. The first homes in the making. Nest eggs in the making. Confidence in the making. Life in the making.