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Building a Restoration Empire: Chris Santiago on Scaling, Operations, and Culture in the Lower Mid-Market
Manage episode 441923890 series 3599637
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Chris Santiago is the CEO of RUI Construction. RUI provides multi-state construction services such as emergency restoration, fire reconstruction, fire and smoke damage repair, flood damage, water mitigation, structure drying, renovations, and additions. A Great Range Capital portfolio company since January 2022, the mid-market company is currently expanding nationally through de novo growth strategies and synergistic acquisition opportunities.
On this episode, Seth and Chris discuss:
- Implementing technology into RUI
- Building out the CFO office
- Making the transition to the middle-markets
- & much more!
Links:
Topics:
(00:00:00) - Intro
(00:03:42) - Chris’ career and company
(00:06:47) - background and upbringing
(00:11:39) - Making the jump from big corporate to the lower mid-market PE world
(00:21:00) - Chris’ first year in the restoration business
(00:27:34) - Learning the levers of the business and industry
(00:30:14) - Implementing technology into the business
(00:41:08) - Building out the CFO office
(00:46:44) - What to look for in a business partner and CFO
(00:48:41) - Predictions for the restoration industry
(00:52:28) - What should folks be asking themselves if they want to make the transition that you have to the lower middle-markets?
This Podcast is brought to you by CSuite Financial Partners.
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