Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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Innehåll tillhandahållet av Omni Talk Retail. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Omni Talk Retail eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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How To Set Priorities For Retail CX Investment & Innovation | Ask An Expert
MP3•Episod hem
Manage episode 430401903 series 2106196
Innehåll tillhandahållet av Omni Talk Retail. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Omni Talk Retail eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In an era where customer loyalty is more critical than ever, retailers are shifting their focus from transactional efficiency to interactive engagement across channels, with generative AI spearheading much of the change. So Omni Talk is pleased to announce that Michael Klein, Talkdesk’s Director of Retail Product Marketing, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explore the future of retail CX, and, specifically, how retailers should prioritize it and attack it head on. Collectively the three of them went deep on: - The shift from transactional efficiency to interactive engagement - Strategies for integrating new technologies and enabling talented staff - The expanding ecosystem of customer service roles - The critical importance of unifying customer data across all touchpoints - Practical insights and lessons learned from leading retailers It's the perfect conversation for retail executives, technology enthusiasts, and anyone interested in the evolving landscape of retail operations and customer engagement. Music by hooksounds.com *Sponsored Content*
…
continue reading
1204 episoder
MP3•Episod hem
Manage episode 430401903 series 2106196
Innehåll tillhandahållet av Omni Talk Retail. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Omni Talk Retail eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In an era where customer loyalty is more critical than ever, retailers are shifting their focus from transactional efficiency to interactive engagement across channels, with generative AI spearheading much of the change. So Omni Talk is pleased to announce that Michael Klein, Talkdesk’s Director of Retail Product Marketing, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explore the future of retail CX, and, specifically, how retailers should prioritize it and attack it head on. Collectively the three of them went deep on: - The shift from transactional efficiency to interactive engagement - Strategies for integrating new technologies and enabling talented staff - The expanding ecosystem of customer service roles - The critical importance of unifying customer data across all touchpoints - Practical insights and lessons learned from leading retailers It's the perfect conversation for retail executives, technology enthusiasts, and anyone interested in the evolving landscape of retail operations and customer engagement. Music by hooksounds.com *Sponsored Content*
…
continue reading
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