The Carbonite Lawsuit: A Cloud Backup Cautionary Tale

The Backup Wrap-Up

In this episode, we uncover the troubled history of Carbonite, a once prominent cloud backup provider plagued by lawsuits. In one Carbonite lawsuit they were the plaintiff, in another they were the defendant. From using inadequate storage arrays to failing to protect customer data, Carbonite's story serves as a warning for backup customers. Learn the importance of thoroughly vetting backup vendors and the risks of blindly trusting marketing claims. Don't miss this deep dive into Carbonite's multi-million dollar legal battles and valuable lessons for anyone relying on cloud backup services.

• Stories discussed in this episode:
• https://backupcentral.com/carbonite-liar/
• https://archive.nytimes.com/pogue.blogs.nytimes.com/2009/01/27/carbonite-stacks-the-deck-on-amazon/
• https://www.theregister.com/2009/03/23/carbonite_sues_promise/
• https://www.backblaze.com/blog/carbonite-data-loss-reports-miss-the-point/
• https://www.datacenterknowledge.com/archives/2009/03/23/carbonite-lawsuit-reveals-data-loss
• https://www.datacenterknowledge.com/archives/2009/03/25/more-on-carbonites-data-loss
• https://archive.nytimes.com/pogue.blogs.nytimes.com/2009/01/27/carbonite-stacks-the-deck-on-amazon/
• https://www.computerworld.com/article/2481289/carbonite-loses-7-500-customers--files--ouch-.html
• https://techcrunch.com/2009/01/03/journalspace-drama-all-data-lost-without-backup-company-deadpooled/
• https://archive.nytimes.com/bits.blogs.nytimes.com/2008/09/11/carbonite-steps-up-the-competition-in-online-back-up/?scp=1&sq=mozy&st=cse&apage=2#comments
• https://www.cnet.com/tech/tech-industry/carbonite-sues-hardware-maker-reseller/
• ​​https://fingfx.thomsonreuters.com/gfx/legaldocs/byprkkkozve/01312024carbonite.pdf