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How Constructive Criticism Leads to a Strong Team Culture with Kacy Maxwell and Will Guidara
Manage episode 345077085 series 2536382
Join us as our host, George Kamel, talks with Kacy Maxwell, the executive director of marketing for EntreLeadership. They role-play an uncomfortable conversation with a team member who was gossiping. Later in the episode, George talks to Will Guidara. Will is a former co-owner of Make It Nice, a hospitality group that included Eleven Madison Park, the NoMad restaurants, Davies and Brook at the Claridge’s hotel, and Made Nice. He shares how to create a great team culture by taking care of your people, which will encourage them to take care of your customers.
You’ll learn:
• How to have an uncomfortable conversation with a team member
• How a few ideas created a world-class restaurant
• The two keys to creating a place people love to work
• How to position your team to get results
Sign up for The EntreLeadership Podcast takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to that week's episode: https://bit.ly/podcast-takeaways
Support our sponsors:
• Hite Digital: https://bit.ly/HiteDigital
• NetSuite: https://bit.ly/NetSuiteEntre
• Trainual: https://bit.ly/TrainualEntre
Links mentioned in this episode:
• The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast
• The EntreLeadership Podcast episode about uncomfortable conversations: https://apple.co/3eIMTnk
• Download the Planning an Uncomfortable Conversation guide: https://bit.ly/3g7VtMT
• Give us your feedback by leaving a voicemail at 844.944.1070 or emailing entrepodcast@ramseysolutions.com
• Unreasonable Hospitality by Will Guidara: https://amzn.to/3Mu26oN
• Learn more and get your EntreLeadership Summit 2023 ticket today: https://bit.ly/3LRiZJH
Learn more about EntreLeadership Events:
• EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries
• EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit
Learn more about EntreLeadership Coaching:
• Elite: https://bit.ly/3tI2fN8
• Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups
• Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching
• Workshops: https://bit.ly/EntreLeadershipWorkshops
Listen to all the Ramsey Network podcasts anytime, anywhere with the Ramsey Network app: https://apple.co/3eN8jNq
Learn more about your ad choices: https://www.megaphone.fm/adchoices
541 episoder
Manage episode 345077085 series 2536382
Join us as our host, George Kamel, talks with Kacy Maxwell, the executive director of marketing for EntreLeadership. They role-play an uncomfortable conversation with a team member who was gossiping. Later in the episode, George talks to Will Guidara. Will is a former co-owner of Make It Nice, a hospitality group that included Eleven Madison Park, the NoMad restaurants, Davies and Brook at the Claridge’s hotel, and Made Nice. He shares how to create a great team culture by taking care of your people, which will encourage them to take care of your customers.
You’ll learn:
• How to have an uncomfortable conversation with a team member
• How a few ideas created a world-class restaurant
• The two keys to creating a place people love to work
• How to position your team to get results
Sign up for The EntreLeadership Podcast takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to that week's episode: https://bit.ly/podcast-takeaways
Support our sponsors:
• Hite Digital: https://bit.ly/HiteDigital
• NetSuite: https://bit.ly/NetSuiteEntre
• Trainual: https://bit.ly/TrainualEntre
Links mentioned in this episode:
• The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast
• The EntreLeadership Podcast episode about uncomfortable conversations: https://apple.co/3eIMTnk
• Download the Planning an Uncomfortable Conversation guide: https://bit.ly/3g7VtMT
• Give us your feedback by leaving a voicemail at 844.944.1070 or emailing entrepodcast@ramseysolutions.com
• Unreasonable Hospitality by Will Guidara: https://amzn.to/3Mu26oN
• Learn more and get your EntreLeadership Summit 2023 ticket today: https://bit.ly/3LRiZJH
Learn more about EntreLeadership Events:
• EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries
• EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit
Learn more about EntreLeadership Coaching:
• Elite: https://bit.ly/3tI2fN8
• Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups
• Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching
• Workshops: https://bit.ly/EntreLeadershipWorkshops
Listen to all the Ramsey Network podcasts anytime, anywhere with the Ramsey Network app: https://apple.co/3eN8jNq
Learn more about your ad choices: https://www.megaphone.fm/adchoices
541 episoder
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