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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
A Wee Dram #4: Adapting M365 For Value
Manage episode 334030305 series 2814453
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After Steve looked at Barriers to getting the information in #2 of the Wee Dram series and then was to create Impact in #3 in this episode, we look at Adapting your M365 adoption to maximise value. Business is in constant flow, and we take reference from 3 companies that innovated into different value streams. These examples, whilst mainstream, show that companies change and evolve. Ensuring that your M365 service can support that ensures value for both internal processes that support customer value. Nothing is ever finished in M365 as it changes and upgrades and enables new opportunities for value to be added constantly. So you need a plan! Planning to Evolve is discussed with some examples of user stories that show how to evolve your M365 in an environment of constant improvement. ... and then check out the finish with a quote from Gunny Highway (Clint Eastwood) quote from the Film Heartbreak Ridge!!
144 episoder
