239. Zaedo Musa: The data-driven restaurant experience (IN ENGLISH)


Manage episode 303891497 series 1958200
Av Christian von Essen upptäckt av Player FM och Player FMs grupp - upphovsrättigheterna ägs av publiceraren, inte Player FM. Ljudet streamas direkt från deras servrar. Tryck på Prenumerera knappen för att hålla koll på uppdateringar i Player FM, eller klistra in flödets webbadress i andra podcast appar.

The restaurant industry is characterized by personal guest service and face-to-face customer interaction. But isn't it ironic that staff members rarely have a system to remember our individual preferences in order to prepare and tailor-make our visit? Danish startup Superb is on a mission to bring digitalization to the dinner table, and has built a Guest Experience Management system that is currently being sold to upscale restaurants in 12 markets. In episode 239 of Heja Framtiden, CEO and founder Zaedo Musa elaborates on the technology behind the scenes, and how better use of data can improve both revenue and guest service quality. Podcast host: Christian von Essen // Recorded over link with Riverside.fm. // Learn more at http://www.hejaframtiden.se

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