What is your chat strategy? Interview with Saleem Bhatti, Professor at St Andrews

Capital Markets FinTech Forum

In the podcast episode of "What is your Chat Strategy?" featuring Dan Eccleston, Co-Founder of ipushpull, and Saleem Bhatti, Professor at St. Andrews University, they delve into the evolving landscape of chat technologies and data security. Topics covered:

• Evolution of Communication Systems: Saleem discusses the shift from traditional methods like written documents and voice calls to a multimodal approach, incorporating voice, video, and text-based communication.
• Data and Message Security: Discussion on the distinction between security and privacy, the potential privacy issues within secure ecosystems, and the ownership of content in business communications.
• Technological Advances and Privacy: Exploration of the challenges in balancing end-to-end encryption with the need for data access in regulatory contexts, and the potential privacy risks involved.
• Impact of AI and Data Ownership: Insight into the murky issues surrounding data privacy and ownership with AI systems like ChatGPT, especially concerning user-generated content and training data.
• Energy Consumption and AI: Discussion on the environmental impact of large-scale AI computations and the need for more energy-efficient hardware and greater user awareness of resource usage.
• Future of Communication Technologies: Predictions on the continued importance of text-based communication, the integration of rich media, and the ongoing evolution of chat platforms.

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com