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Publishing a new e-learning course isn't going to move the needle in your Hospitality Brand. What will is a Training Program that is multi-tiered, strategic, and tied to the KPI's of the business. In this episode, Sam breaks down how we partnered with Piada Italian Street Food to tackle a specific problem and create huge movement in their Net Promo…
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This week we continue the discussion on culture building in your Hospitality Brand. Matt shares insight from his experience building a media-driven culture building team at Chipotle We talk tangible examples of how stories shape and drive a business culture.Av Training Simplified
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In this episode, Sam interviews Matt about his previous experience working at Chipotle during a transition in leadership and culture for the brand. Matt built a team that was part of People Experience (HR), focusing on building culture through media, storytelling and recognition. Taking insights from the Oz Principle and Change the Culture Change t…
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Listen in to this convo with Chef, Author and Co-Founder of Tender Greens Erik Oberholtzer. With a Culinary Expert in every Tender Greens, the chef-driven. fast-casual salad brand has grown across the West Coast. Erik now finds himself in a new role, guiding startups in sustainable practices. He also authored the Ten Year Plan.…
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Wing Lam, along with two of his brothers, co-founded the legendary Wahoo's Fish Tacos, a fast-casual fish taco shop with Chinese-Brazilian-Mexican flair. Covered in stickers and surf apparel, the locations are uniquely SoCal inspired which is where Wahoo's was born. During the Pandemic, Wing also co-founded California Love Drop, which supports and …
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Roy Rogers Restaurants, a historic brand founded in 1968, has had its shares of ups and downs. Now in a strong comeback phase, they hired Adam Klaers to lead the charge. Adam has 20 years of leadership experience in the restaurant industry, with brands like Taco Bell and Chipotle, Adam is a seasoned executive passionate about driving business growt…
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Mark Lavalle embodies everything that a well-executed restaurant should be. His charismatic journey to hospitality virtuoso weaves through some of the most transformative moments in brand development and management over the last 30 years. In this episode we chat "scaling hospitality" with Mark! Website: https://www.trainingsimplified.com/ Email: in…
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Welcome to “simplified,” the podcast where we pull back the curtain on what fuels success in the restaurant industry and how to simplify complex trends. Join us on today’s episodes with your hosts, Matt and Sam, live from Docebo Inspire, in conversation about how to find and keep good employees while evolving a company. Whether you're a restaurant …
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Welcome to “simplified,” the podcast where we pull back the curtain on what fuels success in the restaurant industry and how to simplify complex trends. Join us on today’s episodes with your hosts, Matt and Sam, to discuss their perspectives on grit, work ethic, and perseverance in the restaurant industry and how to build a talented and committed t…
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Corban leads training and L&D at Piada Italian Street Food, which was recently featured on the cover of Nation's Restaurant News 100 under 100 issue. In 2023 he launched a massive effort to revive the spirit of Genuine Hospitality at the brand, which has quickly led to amazing results. To learn more about how Piada improved their Guest Experience s…
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Diana brings a fresh perspective to this year's National Restaurant Association Show. As a journalist and content producer with a background in technology news and analysis, she dives into the world of Restaurant Tech and shares her experience about attending this year's show. To connect with Diana visit her at https://www.dianablassproductions.com…
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