This is HCD is the Number 1 human-centered design podcast on the internet! We aim to educate and empower about human-centered design. This podcast brings together thought-leaders from various disciplines such as service design, user experience, interaction design, and product management to discuss the craft, and to better understand what it means to work within a human-centric method.
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This is HCD - Human Centered Design Podcast


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Annie Mbako 'What is Inclusive Process Design'
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Just announced 'Doing Design Festival V2' - June 18 2021 In this episode, Vimla is speaking to Annie Mbako a fairly newcomer to the design and tech space, where we're speaking about career transitions and how in some industries what you wear is as important as what you think. https://twitter.com/Annie_Efosi https://twitter.com/ThatGirlVim https://t…
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Sarah Winters 'How COVID-19 drove panic publishing'
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When COVID-19 hit, many governments reverted to a panic publishing approach, getting as much content up on their websites as quickly as possible. Structure, organization, testing, it all got shoved aside in the rush to publish. Sarah explains how this sort of panic publishing culture can be avoided in the future because panicking serves nobody. Sar…
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Jo Szczepanska 'Bringing Co-Design Closer to organisations'
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Today on the show, we have Jo Szczepanska - an incredible designer based in Australia. In this episode, we spoke at length around co-design and how to go about introducing it within organisations. We spoke about Jo’s experience working in this space and spoke about a fascinating project that Jo did called Refugee Realities - aimed to educated schoo…
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Doing Design ' Bridging the gap between creative dynamics and business logic'
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Welcome to another episode of the Doing Design Podcast. In this episode, Geke van Dijk and Wietze van der Aa talk about the gap between creativity and business logic ahead of their upcoming course 'Doing Business Innovation' on thisisdoing.com Connect with Geke on LinkedIn / https://www.linkedin.com/in/gekevandijk/?originalSubdomain=uk Connect with…
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Zaire Allen 'Changing the face of design'
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Hello and welcome to another episode of Culture Cast, with Vimla Appadoo! I am the co-founder of Honey Badger. In this episode, I speak with Zaire Allen - who is the founder of Love Circular, who specifically teach people how to get into the UX industry from underrepresented communities. Hands down, one of our favourite episodes - sit back and enjo…
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Ana Kyra Beks 'Good Design relies on great facilitation'
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This episode was brought to you by This is Doing - Online Design & Innovation training More: https://www.thisisdoing.com Today on the show we have Ana Kyra Beks, a Slovenian service design and facilitator based in Germany. In this episode, we speak about Ana's studies at Laurea University in Finland, and her interest in neural psychology and how th…
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Liam Nugent '99.9% of what you do is rubbish'
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When Liam Nugent closed down his digital agency he accounted for all the digital stuff they had created. Each employee was generating about 100 gigabytes of data a year. When they cleaned up all this data so as to give a quality hand-off to their clients, they found that 99.9% of the 8 terabytes of data they had created was useless. Buy the book by…
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Annette Joseph 'Discussing the "R-word": Race and Culture'
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Welcome to another episode of Culture Cast, I am your host, Vimla Appadoo, Chief Culture Officer for Honey Badger in the UK. Today on the show, I speak with Annette Joseph. Diverse & Equal (D&E) Founder, Annette Joseph, is an award-winning Agile Coach/Delivery Manager. As Chair of Co-op’s BAME colleague network, Annette was instrumental in affectin…
Today on the show, we have Eriol Fox, someone I recently connected not on Twitter, but within the This is HCD Slack channel. Eriol describes themselves as a human rights centred and humanitarian designer and is one of those designers that makes many of us quite enviable. They can work with organisations in pretty much any area of Design from worksh…
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Kataraina Davis 'Designing with Māori knowledge'
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In this episode, we hear about Kataraina's passion for ensuring a culturally responsive way of being and working, particularly for the Indigenous people of New Zealand – Ngai Māori. And how she combines design thinking methodologies with Māori knowledge to provide leadership and direction to issues facing Māori. https://www.tekaa.co.nz/ @davis_kata…
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Richard Gahagan 'Getting organisational culture right when hiring or being hired'
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Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to the first official episode of The Culture Cast podcast, I am your host for this episode, Gareth Burton. In this episode, I will speak with Richard Gahagan, about all things organisational culture. Richard can be found on twitter @RichardGahagan or LinkedIn …
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Joanna Peel 'My journey from full-time employment to a Masters course, to my first UX role'
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Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Getting Started in Design, I am your host Gerry Scullion, service designer and educator and founder of This is HCD Network and CEO of This is Doing. This podcast is focussed on shining a light on the tricky stages between education and em…
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Dr. Lucretia Berry 'Many Hues. One Humanity.'
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Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design re…
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Laura Kalbag 'Privacy & Accessibility for Everyone'
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Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design re…
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This is HCD - Human Centered Design Podcast


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Beth Stensen 'Netlife’s journey to be a Earth Experience digital consultancy'
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Netlife is one of Norway’s digital pioneers, having focused on usability and user experience when it was not exactly fashionable. Beth Stensen, their CEO, talks to Gerry McGovern about how Netlife is on a new journey which focuses on the Earth Experience. It’s exciting and challenging times. Digital can often accelerate very bad and wasteful human …
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*New podcast* Introducing 'Culture Cast'
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We are so excited to announce Culture Cast as the latest podcast to join the This is HCD family. Hosted by Vimla Appadoo, Gareth Burton and Tina Connelly from Honeybadger in the UK! Become a Premium Member: https://thisishcdnetwork.supercast.tech See omnystudio.com/listener for privacy information.Av This is HCD
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Emma Jones 'Project F - Working to correct the gender imbalance in the tech industry'
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Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. To…
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This is HCD - Human Centered Design Podcast


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Kim Mackenzie Doyle 'Designing for the future with children and schools at the Center'
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This episode is brought to you by This is Doing - Learn Design and Innovation remotely via online classes Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing trainin…
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Doing Design 'Structuring Design Research Projects for Success'
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In this episode of Doing Design, you will hear from myself, Gerry Scullion and Geke Van Dijk, one of the finest design researchers that I know of and work with. We chat about structuring design research projects for success and go through the granular details of things that successful research projects do. It's a good one! Train with Geke Train wit…
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Nick Evanson 'Big Data growth is not sustainable'
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By 2035, it is estimated that there will be more than 2,000 zettabytes of data produced globally. Based on current storage pricing, 2,000 zettabytes would cost $58 trillion to store. The global economy is currently worth about $80 trillion. The pace and quantity of data production is not even remotely sustainable. One zettabyte—just one zettabyte—w…
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David Dylan Thomas 'Designing with/for Cognitive Bias'
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Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. In this episode, I am…
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Marc Stickdorn on Doing Design 'Journey Map Operations'
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Welcome to the Doing Design podcast on This is HCD. Hosted by all the worlds best live design and innovation trainers at ThisisDoing.com - The Doing Design podcast focusses on all the behind the scenes things related to actually DOING Innovation and Design, such as Design Research, Facilitation, Prototyping, Visualisation - and a great sounding boa…
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Jono Alderson 'The unseen cost of poor web design'
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The growth in webpage size over the years has been astounding. It is driven by a culture of delivery, a project mindset, and a feeling that the Web is this unlimited space where you can essentially do anything you want without consequences. But good web design is a complex task that many organizations are either unwilling or unable to manage profes…
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Diarmuid Gavin 'Digging into the world of Garden Design and what Service Design can learn from it'
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In this episode, I speak with Irish garden designer and tv personality - Diarmuid Gavin. He has presented gardens at the Chelsea Flower Show on nine occasions from 1995 to 2016 - He has also authored or co-authored at least ten gardening-related books. For regular listeners, you will be familiar with a recent episode I did with 16-time Grammy award…
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Doing Design 'The Challenges of Facilitating Collaboration in turbulent times
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In this episode, you’ll hear from myself, Gerry Scullion, and Renatus Hoogenraad, a trainer at This is Doing and one of the finest facilitators and practitioners in the business. Renatus is an executive coach with a background in theatre and dance and also a leader within the world of applied improvisation. In this episode, we speak about how facil…
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Donna Spencer 'Jumping into the world of Information Architecture'
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This episode was brought to you by https://www.thisisdoing.com – learn new skills in Design & Innovation via live online classrooms with the worlds best trainers I am delighted to welcome Melbournian, Donna Spencer, a name that should be familiar to many Information Architects around the world. Donna has over 20-years experience, and has lived and …
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Pinar Guvenc 'Understanding Architecture's role in designing inclusive spaces'
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This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers Today on the show, is Pinar Guvenc, Partner at SOUR, an architectural and design firm based in Brooklyn, New York - SOUR is a play on the words social and innovation - and their purpose is…
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Summer Howarth 'Co-designing a new architecture of learning'
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Enjoying This is HCD? Become a Premium subscriber and support us Welcome to a new episode of Moments of Change with Melanie Rayment. In this episode, Melanie speaks with Summer Howarth, a learning designer based in Australia. @edusum www.eventfullearning.co @melrayment / https://www.twitter.com/melrayment More from This is HCD https://linktr.ee/thi…
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Dr Jane Hession & Ronan Healy 'The Power of Play'
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Enjoy what we do at This is HCD? Support us and help us grow by becoming a Premium Listener (https://premium.thisishcd.com) In this episode, I speak with the Founder of How Might We, a Limerick-based design consultancy. We speak about how they are using Lego Serious Play to help enable bigger and more meaningful conversations for their clients. Sho…
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Doing Design 'Facilitation Fundamentals'
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Adam Lawrence and Gerry Scullion speak facilitation and how Adam is adapting his facilitation skills in light of the global pandemic. We speak about the grid-edge of opportunity that Designers need to be made more aware of - and cover off the 3 key areas that Adam and Renatus focus on in their upcoming course, Facilitation Fundamentals for Co-Creat…
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Kelly Ann McKercher 'Doing co-design for real'
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This episode was brought to you by https://www.thisisdoing.com – learn new skills in Design & Innovation via live online classrooms with the worlds best trainers In this episode of Moments of Change, Melanie Rayment speaks with the wonderful Kelly Ann McKercher. Kelly Ann McKercher is a co-design coach, facilitator and social researcher living in A…
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Doing Design 'Content Design within Services'
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Sarah Richards and Gerry Scullion speak about the role of Content Design within Services and speak about the cross over between the disciplines of content design and service design - ahead of their upcoming course. As a valuable listener, we wanted to give you a 15% discount - available until 10th September. Just email mail@thisisdoing.com to reque…
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Jared Spool 'We will run out of things. We will run out of time.'
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This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers Climate change is not seen by most as an immediate crisis, so we don’t act with urgency. The digital world is fairly blind to what needs to be done because in digital design we don’t think…
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Aral Balkan 'Unpacking design’s role in surveillance capitalism (and beyond)'
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This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers Today on the show, we have Aral Balkan - a cyber rights activist, who is on a mission to spread the word about ethical alternatives to surveillance capitalism. A system that the tech giant…
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Vimla Appadoo 'Diving Deep into the world of Culture Design'
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In this episode, I had a really enjoyable conversation with the wonderful Vimla Appadoo, Co-Founder and Chief Cultural Officer for Honey Badger. In 2019 Vimla was included in Top 100 Asian Stars in UK Tech, and was a Rising Star by WearetheCity. Vimla's perspective on design and in particular culture design is something that really resonates with m…
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Introducing the 'Doing Design' podcast
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In this podcast, we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes. Become a Premium Member…
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Bas Raijmakers 'How do we take a global perspective on HCD while respecting local differences'
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Enjoy our content? Become Premium Subscriber and get access to our podcast (ad-free, and delivered earlier) Hello and welcome to another episode of Bringing Design Closer! Today on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam…
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Chris Coyier 'Easy to design, hard to use'
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This episode was brought to you by ThisisDoing.com Chris Coyier talks to Gerry McGovern about how many of the tools and resources out there make it easy for developers and designers to create bloated, heavy, energy-sapping digital designs. Chris says we need new thinking and new tools that clearly indicate when we are making design decisions that a…
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Dr Joanna Choukeir 'Leading place-based design for health and wellbeing'
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This episode was brought to you by ThisisDoing.com In this episode of Moments of Change with Melanie Rayment, Melanie speaks with the new Director of Design and Innovation at theRSA.org (Royal Society of Arts) about her experience in leading Design to enable positive outcomes for people. https://www.thersa.org/ https://www.linkedin.com/in/joannacho…
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Rafa Sardina '15-Grammy Award Winner Producer; How technology has affected the songwriting process and creation of music, and what Design can learn from it'
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Sign up to be a Premium Subscriber and get access to our podcast (ad-free, and delivered earlier). This helps us continue to produce more content and develop This is HCD further. In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winn…
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Geke Van Dijk 'Design Research for meaningful change'
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This episode was brought to you by This is Doing - Design & Innovation Online Learning Support This is HCD by becoming a Premium subscriber. Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, p…
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Bulelani Mfaco 'Surviving on the margins of society'
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This episode was brought to you by This is Doing - Design & Innovation Online Learning Support This is HCD by becoming a Premium subscriber. In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shed…
Support This is HCD by becoming a Premium Member The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion. In this episode Jeroen Spoelstra talks to Andy about his and his partner's decision to relo…
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Tutti Taygerly 'Design Leadership'
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This episode was brought to you by This is Doing - Design & Innovation Online Learning Show Links Tutti Taygerly's website Tutti's writings on Medium Tutti on Twitter Tutti on LinkedIn Support This is HCD by becoming a Premium subscriber. This is HCD Podcast Network EthnoPod with Jay Hasbrouck Bringing Design Closer with Gerry Scullion ProdPod with…
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Erika Hall 'Speed: the most important factor in the customer / user experience'
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This episode was brought to you by This is Doing - Design & Innovation Online Learning In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it? https://muledesign.com/speaking/erika-hall Buy Gerry McGovern's new book 'World Wide Waste' Sup…
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Global Jams – Jamming remotely at #GSJam 2020 featuring the Dubai Jam team
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Subscribe to stay up to date on Global Jams podcast https://podcasts.apple.com/ie/podcast/the-global-jams-podcast/id1502993032 https://open.spotify.com/show/7JseQXlev6bwT2S8SFZ2p0 Welcome to the Global Jams podcast – a new podcast on the This is HCD network. The Global Jams are the world’s biggest service design thinking and doing events. In the Gl…
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Karen Peeters 'Discovering digital reliability and quality: the Toyota story'
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We need your support. Show some love by becoming a Premium Member. Welcome to World Wide Waste, a podcast about how digital is killing the planet and what to do about it. What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that…
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Shanti Mathew 'Partnering to build better lives'
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We need your support. Show some live by becoming a Premium Member. Please note: This episode was recorded in early-May of this year. My name is Melanie Rayment and I'm a social designer based in Sydney, Australia, and currently a Director at The Australian Centre for Social Innovation. Moments of Change is a podcast dedicated to exploring the momen…
Support This is HCD by becoming a Premium Member The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion. In this episode, Andy Polaine chats to Katie Long, Design Connector and all-round amazing p…
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Rita Denny 'Reflections on changes in ethnographic praxis'
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Enjoy our content? Support This is HCD by becoming a Premium Member Rita Denny applies an anthropological framework to consumer behavior across the globe, calling on linguistic, semiotic and symbolic traditions for interpreting attitudes, perceptions and practices. Rita’s work has supported strategic development of products, services and brands as …