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Elle Tucker is joined by John Vincent Lee, Founder and CEO of Loopie, a laundry marketplace app which connects people who don’t have the time or desire to deal with their own laundry with people who can do it in their home and earn money in the process. John shares his founder journey since Loopie began in Seattle and tells Elle about the challenge…
 
In the first episode of the new series of the Platform Podcast, Elle Tucker is joined by Vishal Kapoor, Director of Product at Shipt and Marketplace Risk Advisory Board member, to talk about the complexities of the Shipt model. Vishal shares his experiences of the recent Marketplace Risk Management Conference in San Francisco, and goes on to provid…
 
In the final episode of the series, Elle Tucker talks to Roger Kaiser, Head of Safety at Uber and Marketplace Risk Advisory Board member. Roger tells Elle about his background in federal law enforcement and how he was able to transfer skills from this part of his career forward into his role at Uber eight years ago. He shares with Elle what his job…
 
This week, Elle Tucker is joined by Julia Andaluzia, founder of Shelff, to talk about her new furniture and homeware rental marketplace. Julia tells Elle about how she started Shelff using an MVP on Instagram, inspired in part by the short usage of Christmas decorations and keen to offer an alternative. The idea has grown, and there is at the same …
 
In the latest episode of the Platform Podcast, Elle Tucker talks to Marketplace Risk Advisory Board member Jennifer Kelly, who is Director of Marketplace Integrity at Etsy. Jennifer tells Elle about her role at one of the largest marketplaces in the world and how she became interested in the world of trust & safety after she studied law. Jennifer g…
 
Jan Eissfeldt, Global Head of Trust and Safety at Wikimedia Foundation - and Marketplace Risk Advisory Board member - talks to Elle Tucker in this, the latest episode of the Platform Podcast. Jan tells Elle about the scaled sustainable risk management approaches he builds for platforms operating in the intersection between technology and society. H…
 
In the latest episode of the Platform Podcast, Elle Tucker talks to Gabriel Isserlis, Founder and CEO of Tutti, a platform that helps artists in music, theatre, dance, film, and photography find and book spaces for short term creative projects. Gabriel tells Elle about his varied career and how he came up with the idea for Tutti, as well as the cha…
 
In the latest episode of the Platform Podcast, Elle Tucker talks to Jaap Sybenga, Founder and CEO of Mobypark, the European parking place rental platform that helps you rent your unused parking spaces - and find cheaper parking more easily. Jaap shares the story of how he got involved with Mobypark, and how he became passionate about making use of …
 
In the latest episode of the Platform Podcast, Elle Tucker talks to Nikki Gibson, founder of Swurf, the platform for ‘work surfing’ – in other words, connecting welcoming hospitality spaces with remote workers. Nikki tells her story, from a background in hospitality to recognizing a need during the pandemic for remote workers to find spaces that ar…
 
Martijn Arets, International Platform Expert and Founder of GigCV, joins Elle Tucker in the latest episode of the Platform Podcast and shares his fascinating journey into the world of the collaborative economy. He tells Elle how he has spent a decade traveling the world talking to entrepreneurs, experts and other stakeholders in this space - to fin…
 
In the latest episode of the Platform Podcast, Elle talks to Jonah Bliss, creator of Curbivore, an upcoming event that gives attendees the chance to experience the technology that’s reshaping the future of our city streets, as well as meet with the civic leaders and forward-thinking entrepreneurs. Jonah tells Elle how the event came about, why ther…
 
In the latest episode of the Platform Podcast, Elle Tucker is joined by Rob MacKethan, VP of Insurance and Risk Management at Lime, to discuss his journey into the world of micro mobility and talk about Lime, where Rob is the first official Risk Manager. Rob shares how the pandemic affected their business and how proper risk management protocols he…
 
Elle Tucker talks to Matheus Riolfi in the latest episode of the Platform Podcast. Nearly two years on from his last appearance as a guest, he tells Elle what’s been happening for Tint.ai during the pandemic and shares news of his recent fundraise. He explains how Tint allows platforms to create their own insurance and guarantee products, and how t…
 
In the latest episode of the Platform Podcast, Elle Tucker talks to John Greene, VP of Global Sales at Prove. John shares his journey into the world of fraud prevention and tells listeners about Prove’s offering which helps companies mitigate fraud while accelerating revenue and reducing OPEX online. In this fascinating conversation, John talks abo…
 
Elle Tucker talks to Jen Charon, Co-Founder of Loanhood, for the latest episode of the Platform Podcast. Loanhood is a new fashion rental community, part of a movement towards peer-to-peer clothing rental emerging as we come out of the pandemic. Jen talks about the concept behind the platform, how COVID-19 affected growth and in-person events, and …
 
In the first episode of the latest series of the Platform Podcast, Elle Tucker speaks to Candace Sjogren, Vice President of Emerging Markets at Socure. She tells Elle more about Socure and her role, as well as what type of companies Socure supports with its data science driven approach to identity verification. In this fascinating conversation, Can…
 
Becky Marsden of ibott (Insuring Businesses of Tomorrow Today) joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about ibott and the way that their specialist insurance works, and what type of innovative companies they partner with. Becky talks about how she found out about the sharing economy, what led her to work for the ib…
 
In this episode of the Platform Podcast, Elle Tucker talks to Chris Downie of Pasabi about his quest to use AI to detect illegal content, counterfeit products, unauthorised goods and fake reviews on platforms. He tells Elle how he got into this world, from his early days working in one of the first digital agencies in Scotland (where he crossed pat…
 
Cynthia Morrow of Covett joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about how she came up with the idea for Covett, and the challenges that it presented, especially during the global pandemic. Cynthia talks about the risks involved in sharing high-value items like jewellery and how the sharing economy could take off in…
 
In the latest episode of series four of Platform Podcast, Elle Tucker is joined by Eamonn Galvin, Founder and CEO of KnowCarbon, an innovative startup addressing climate change through data analytics to present businesses and consumers with lower carbon options. Eamonn tells the ‘origins story’ of KnowCarbon, talks about his background in marketpla…
 
Tom West of RentMy joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about his early interest in the sharing economy, and his patient wait for the technology to 'catch up’ while he almost took early retirement. Now he’s right back in the midst of it with RentMy, which is more software than a marketplace - and he’s on a mission…
 
In this episode of the Platform Podcast, Elle Tucker talks to Rob Chesnut, who is delivering the keynote at the Sharing Economy Global Summit, about the value of integrity for marketplaces. He tells Elle about his extensive knowledge of trust and safety, gained from a career at the heart of Silicon Valley working with the likes of Airbnb and eBay. …
 
Nicola Gandy of Azacus.io joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about pentesting, or ‘penetration testing’: what it is, and why it’s important to actually attack your own company. Elle asks Nicola how she became interested in the world of cybersecurity and came up with the concept for her company Azacus.io. Nicola…
 
In this Platform Podcast episode, Elle Tucker is joined by Marketplace Risk Advisory Board member Craig J Lewis, CEO and Founder of Gig Wage. He tells Elle about the original idea behind his company, a fintech solution which provides instant payments for contractors, gig workers and the modern workforce. Elle asks Craig about the rise and rise of t…
 
Stephen Kane of FairClaims joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about how he came up with the idea for FairClaims, an online dispute resolution platform, and how it became the go-to for so many big name marketplaces. Elle asks Stephen how the platform works, and wonders why it’s so important to keep disputes out o…
 
In this episode of the Platform Podcast, Elle Tucker talks to Tal Bitton, VP of Fraud & Risk at EverC about the value of complete transparency for marketplaces and ecommerce sites. He explains the technology behind EverC’s tools that shine a light into the dark areas of the internet and enable marketplaces to navigate risk and grow their businesses…
 
Elle Tucker talks to PJ Rohall, Fraud Market Expert at Featurespace and Co-Founder at About-Fraud, about the evolving world of fraud prevention, and asks the important question: will the battle against fraud ever be won? Listen now to find the answer, and learn more about About-Fraud (who are partnering with Marketplace Risk for the Marketplace Ris…
 
In the first episode of series four of Platform Podcast, Elle Tucker is joined by Neal Gorenflo, Co-Founder and Executive Director of Shareable. Neal shares the ‘origins story’ of Shareable, talks about how it has evolved alongside the sharing economy, and shares his thoughts on how risk management and trust and safety is something that all types o…
 
Albert Giang of King & Spalding joins Elle Tucker for the final Platform Podcast episode of Series 3. A frequent guest on Marketplace Risk webinars and at live events, Albert is a thought leader in the tech industry, his clients include some of the most respected companies in the gig economy, e-commerce, telemedicine, and social networking/media sp…
 
In this episode of the Platform Podcast, Elle Tucker is joined by Charlotte Willner, Executive Director of the Trust & Safety Professional Association. Charlotte talks about her background in trust and safety, including her work at Facebook and Pinterest amongst others, and what led to her taking on this new role running a non-profit last year. She…
 
Darren Cody of Marketplace Studio, formerly of Ruckify, joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about the priority he placed on trust and safety while building the Ruckify platform, the reasons for doing this and the challenges that it presented. He goes on to share what he learned from that stage of his career and h…
 
Elle Tucker is joined by Polly Applegate, ex Head of Community at Depop and now an adviser for early stage tech startups. Polly tells Elle about her journey, via Apple, into the world of marketplace communities and the importance of trust when a marketplace - and its community - scales. She talks about the challenges faced by rapidly growing market…
 
In this episode of the Platform Podcast, Elle Tucker talks to Marketplace Risk Advisory Board member Rob Brown of Kerb about the the recent developments in the 'future of transport' space. They discuss how the pandemic has impacted the way that cities work and what Covid-19 has meant for industries like parking that haven’t changed for years. Disru…
 
Elle Tucker is joined by Glen Hodgson of Plattformsföretagen to discuss the sharing, gig and platform economy ecosystem in Sweden and the Nordics. Glen shares his journey to the formation of Plattformsföretagen, a Stockholm-based membership organisation connecting government departments companies, consultancies and individuals who want to help co-c…
 
In this episode of the Platform Podcast, Elle Tucker talks to Nino Cavenecia of Customer First about the challenge for early stage marketplaces of balancing a desire for an easy customer journey with risk. Nino shares his journey, and talks about how he created the Customer First brand from his learnings at, amongst others, the marketplace giant Ou…
 
In the latest episode of the Platform Podcast, Marketplace Risk’s Elle Tucker talks to Nicole Dobias, Product Counsel at Pactsafe, about her role. In this in-depth conversation, Nicole shares how she combined her passion for all things legal and technology-focused to become immersed in the world of clickwrap litigation. During 2020, there was a hug…
 
Elle Tucker talks to Mark Anthony Peterson of Ziscuit about the changing face of the sharing economy and his experience of applying this democratizing model to the world of grocery retail. Mark shares his discovery of the power and potential of sharing and tells us how he was ahead of his time in many ways. In this compelling discussion, Mark goes …
 
Marketplace Risk’s Elle Tucker talks to Humphrey Bowles of GUARDHOG Tech about the seismic shifts in the world of sharing economy travel and homeshare space over the last year. Humphrey shares his journey towards creating ’Superhog’, a data-driven intelligence platform focused on trust, safety and security in the short-term rentals sector, tells us…
 
Marketplace Risk’s Elle Tucker talks to Neil Tunbridge, Co-Founder of Mellow.store, one of the first marketplaces focusing solely on CBD products. In this fascinating episode, Neil shares his story of setting up a marketplace for something which has only recently ceased to be a very niche product. As the broader acceptance of CBD as a wellness prod…
 
In the first episode of Series Three of the Platform Podcast, Marketplace Risk’s Elle Tucker talks to Juliet Eccleston, CEO and Founder of Any Good? and newly appointed Chair of Sharing Economy UK. Juliet shares her story of creating Any Good?, a new, platformed-based way to find talent using the power of community, and talks about the impact of th…
 
Marketplace Risk’s Elle Tucker talks to Mike Sasaki, Head of Global Customer Success at Mitek, about current biometric screening types, and what the future holds for biometric verification technology. From physiological to behavioral biometrics, Mike explains the importance for marketplace startups of creating a digital identity solution that’s des…
 
Adelin Cai, Chair and Co-Founder of the Trust & Safety Professional Association (TSPA) talks to Elle Tucker about how the association came about, the need for training, support and education for trust and safety professionals, and what trust and safety means in a world where we are increasingly online. In this fascinating discussion, Elle and Adeli…
 
Elle Tucker talks to Brian Colsell of Cheqbook about how important it is for gig marketplaces to be constantly looking for ways to protect their business, protect their contractors, and to make both parties as profitable as possible. In this deep dive, Brian and Elle discuss the many independents out there who are growing operations working within …
 
Elle Tucker talks to Katie Zigelman of Spectrum labs about user generated content on platforms, which includes a wide range of forms of content. How can it be moderated, and how can you set the rules that fit in with the type of platform you have created? In this fascinating conversation, Katie and Elle explore discuss what can go wrong when conten…
 
Marketplace Risk’s Elle Tucker talks to Rich Stuppy, Chief Customer Experience Officer at Kount, about the rapidly changing face of fraud, especially in a year when more and more people are using platforms. Rich’s role at the ‘coal face’ of fraud innovation means he has a unique view on this world, and a firm belief that beating fraud isn’t just a …
 
Jillian Slyfield, Aon’s Digital Economy Practice Leader, joins Marketplace Risk’s Elle Tucker for an engaging discussion around the world of digital innovation. Jillian’s position in the centre of the global digital economy gives her a unique perspective on the world of marketplaces and the importance of innovation, not just for the platforms thems…
 
Elle Tucker talks to Jeremy Gottschalk, Marketplace Risk Founder, about the changing landscape of gig and sharing platforms and the implications for trust & safety and risk management. Elle asks Jeremy about what 2020 has meant for marketplaces startups, as well as for the Marketplace Risk platform, itself. In this fascinating conversation, Jeremy …
 
Iman Fadaei of Whitelance talks to Elle Tucker about how a ‘reverse’ skills or gig economy marketplace works, his own marketplace Crowdskills - and the part it played in the creation of Whitelance, a tech solution that helps gig economy platform founders get started more easily. Elle and Iman discuss the risks involved for early stage startups, the…
 
Elle Tucker talks to Tim Metzner of Coterie Insurance about the importance of insurance for two-sided service marketplaces. With more and more gig platforms launching, it’s vital that in the early stages founders consider the role insurance will play in their ability to launch, grow and scale. In this lively conversation, Elle and Tim explore what …
 
Any online marketplace hoping to scale will face litigation risk. The first line of defense: a strategy that mitigates that risk leveraging your terms of use/service. In this episode, Elle Tucker talks with PactSafe Founder and CEO about creating and deploying bullet-proof terms of use/service to protect your marketplace by limiting liability and e…
 
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