Podcast by Marketplace Risk
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Marketplace Risk Platform Podcast


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The Evolving Marketplace Model: How Does Insurance Fit In? with Colin Gardiner
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In the first episode of the new series of the Platform Podcast, host Elle Tucker is joined by Colin Gardiner, marketplace advisor and one of the newest members of the Marketplace Risk Advisory Board. In this fascinating discussion, Elle welcomes Colin and asks him to share his experience and observations of the evolving marketplace model, through h…
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Marketplace Risk Platform Podcast


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A Bold New Vision For the Gig Economy with Vikas Malhotra
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In this week’s podcast Elle Tucker is joined by Vikas Malhotra, CEO and Co-Founder of iwi.earth, an early stage platform with a bold new vision for the gig economy. Vikas talks to Elle about the recent Sharing Economy Global Summit, which he attended in his capacity as a member of the CBI Sharing Economy Council, and tells her about his ‘A-ha’ mome…
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Marketplace Risk Platform Podcast


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Using The Marketplace Model To Make A Luxury Lifestyle More Accessible with Martin Jarvis
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In the latest Platform Podcast episode, Elle Tucker talks to Martin Jarvis, CEO and Co-Founder of Acquir, an early stage marketplace-meets-social network that aims to make luxury assets and experiences more accessible to more people. Martin shares his fascinating founder story and reveals his ‘double life’ as an airline pilot, and how aviation led …
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Marketplace Risk Platform Podcast


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A Pandemic and a Pivot: Tales from an Early Stage Marketplace Startup with Stephen Champion
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In the latest Platform Podcast episode, Elle Tucker talks to Stephen Champion, Co-Founder and CEO of YuTU, an early stage social networking platform that encourages users to build communities offline too. Stephen shares his experiences of the recent Sharing Economy Global Summit, then goes on to tell his fascinating founder story, set against the b…
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Marketplace Risk Platform Podcast


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The Crossroads Between The Sharing Economy and the Rental Industry
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This week, Elle Tucker is joined by Josh Nickell, Vice President (Equipment Segment) of the ARA (American Rental Association). In this fascinating discussion, Josh and Elle discuss the intersection between the sharing economy and the rental industry. Which influences which – and how? Why are there negative connotations when it comes to rental? What…
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Marketplace Risk Platform Podcast


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Disrupting Employment with an Innovative Sharing Platform with Sophie Smallwood
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In this week’s podcast Elle Tucker is joined by Sophie Smallwood, Co-CEO and Co-Founder of Roleshare, a new platform that matches professionals to enable them to apply for – and share – one full-time job. Sophie tells the story of discovering, through her own experiences, the need for such a platform and explores how difficult job sharing is to org…
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Marketplace Risk Platform Podcast


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Rental Marketplaces and the FCA: Lessons From a Startup Founder
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This week Elle Tucker talks to Bradley Hornby, CEO and Co-Founder of Homebound, a marketplace for renting furniture and other interior design. Bradley shares his startup journey, talking first about the reasons that furniture rental is increasing in popularity and the need for a mainstream marketplace like this to address the need. He then tells th…
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Marketplace Risk Platform Podcast


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The Benefits of On-demand Insurance For The Gig Economy with Janthana Kaenprakhamroy
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In this week’s episode of the Platform Podcast, Elle Tucker talks to Janthana Kaenprakhamroy, CEO of Tapoly, which provides flexible and on-demand insurance for the gig economy. Janthana shares her founder story - her realisation that insurance was not necessarily designed for the needs of freelancers and small businesses, something she discovered …
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Marketplace Risk Platform Podcast


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The Risks and Rewards of Growing a Skill Sharing Marketplace with Emma McConalogue
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In the latest Platform Podcast episode, Elle Tucker talks to Emma McConalogue, Founder of Kesero, a peer to peer skill sharing marketplace. Emma shares her founder story, from coming up with the idea in a conversation with a friend in 2018, to the growing platform she has today. In a cashless skills exchange, are bad actors a threat? How does Emma …
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Marketplace Risk Platform Podcast


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Using Real-time Legal Advice to Empower Drivers with Jazz Hampton
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This week our host Elle Tucker talks Jazz Hampton, Co-Founder of Turnsignl. Jazz tells Elle the story of Turnsignl, which is a ‘real time’ marketplace app that connects drivers who have been pulled over to an attorney who has been trained in de-escalation, via a live video chat. Jazz shares his journey towards co-founding the app which launched in …
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Marketplace Risk Platform Podcast


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How Can Video Inspections Build Trust in the Sharing Economy? with Hamed Yazdi
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Elle Tucker is joined by Hamed Yazdi, Founder and Chief Growth Officer at Rideshare Mechanic. Hamed shares his startup story and how the idea came about for Rideshare Mechanic, which provides a virtual vehicle inspection that is used by rideshare companies such as Uber and Lyft to determine if the driver’s car meets the minimum requirements. Hamed …
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Marketplace Risk Platform Podcast


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Disrupting the Camping Industry With a Sharing Economy Platform with Rebecca Heaps
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This week Elle Tucker talks to Rebecca Heaps, Founder of Tentshare, a peer to peer platform for sharing tents and other camping equipment. Rebecca tells Elle about the inspiration for her startup and her background – which was not remotely in the tech startup space! Rebecca goes on to talk about the risks associated with this kind of sharing market…
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Marketplace Risk Platform Podcast


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Unleashing the Potential of The Sharing Economy for B2B with Lieke van Kerkhoven
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In the latest episode of the Platform Podcast, Elle Tucker is joined by Lieke Van Kerkhoven, Co-Founder of FLOOW2 and Marketplace Risk Advisory Board member. As Lieke tells Elle, sharing for consumers is an opportunity – but for businesses, it’s an even bigger opportunity, not only to be more sustainable but to save money. However, how do you build…
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Marketplace Risk Platform Podcast


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Going Undercover to Lift the Lid On a Platform Crypto Scam with Jane Lee
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This week our host Elle Tucker talks to Jane Lee, Trust & Safety Architect at Sift. Jane tells Elle about her role and her passion for fraud fighting, then goes on to share the story of a recent ‘undercover operation’. Jane suspected a crypto scam that was hitting various dating sites and community forums after she was targeted herself, and persona…
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Marketplace Risk Platform Podcast


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Solving the problem of laundry with the marketplace model with John Lee
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Elle Tucker is joined by John Vincent Lee, Founder and CEO of Loopie, a laundry marketplace app which connects people who don’t have the time or desire to deal with their own laundry with people who can do it in their home and earn money in the process. John shares his founder journey since Loopie began in Seattle and tells Elle about the challenge…
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Marketplace Risk Platform Podcast


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What has pricing got to do with risk management? with Vishal Kapoor
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In the first episode of the new series of the Platform Podcast, Elle Tucker is joined by Vishal Kapoor, Director of Product at Shipt and Marketplace Risk Advisory Board member, to talk about the complexities of the Shipt model. Vishal shares his experiences of the recent Marketplace Risk Management Conference in San Francisco, and goes on to provid…
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Marketplace Risk Platform Podcast


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Leading the way in trust and safety at a global marketplace with Roger Kaiser
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In the final episode of the series, Elle Tucker talks to Roger Kaiser, Head of Safety at Uber and Marketplace Risk Advisory Board member. Roger tells Elle about his background in federal law enforcement and how he was able to transfer skills from this part of his career forward into his role at Uber eight years ago. He shares with Elle what his job…
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Marketplace Risk Platform Podcast


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Does the Future of Our Homes Lies in the Sharing Economy? With Julia Andaluzia
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This week, Elle Tucker is joined by Julia Andaluzia, founder of Shelff, to talk about her new furniture and homeware rental marketplace. Julia tells Elle about how she started Shelff using an MVP on Instagram, inspired in part by the short usage of Christmas decorations and keen to offer an alternative. The idea has grown, and there is at the same …
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Marketplace Risk Platform Podcast


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Trust and Safety at One of the World’s Biggest Marketplaces with Jennifer Kelly
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In the latest episode of the Platform Podcast, Elle Tucker talks to Marketplace Risk Advisory Board member Jennifer Kelly, who is Director of Marketplace Integrity at Etsy. Jennifer tells Elle about her role at one of the largest marketplaces in the world and how she became interested in the world of trust & safety after she studied law. Jennifer g…
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Marketplace Risk Platform Podcast


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Behind the Scenes of a Global Knowledge Sharing Movement with Jan Eissfeldt
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Jan Eissfeldt, Global Head of Trust and Safety at Wikimedia Foundation - and Marketplace Risk Advisory Board member - talks to Elle Tucker in this, the latest episode of the Platform Podcast. Jan tells Elle about the scaled sustainable risk management approaches he builds for platforms operating in the intersection between technology and society. H…
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Marketplace Risk Platform Podcast


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Space Sharing: What is the Potential and What are the Risks? With Gabriel Isserlis
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In the latest episode of the Platform Podcast, Elle Tucker talks to Gabriel Isserlis, Founder and CEO of Tutti, a platform that helps artists in music, theatre, dance, film, and photography find and book spaces for short term creative projects. Gabriel tells Elle about his varied career and how he came up with the idea for Tutti, as well as the cha…
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Marketplace Risk Platform Podcast


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Why is park sharing important to the future of our cities? With Jaap Sybenga
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In the latest episode of the Platform Podcast, Elle Tucker talks to Jaap Sybenga, Founder and CEO of Mobypark, the European parking place rental platform that helps you rent your unused parking spaces - and find cheaper parking more easily. Jaap shares the story of how he got involved with Mobypark, and how he became passionate about making use of …
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Marketplace Risk Platform Podcast


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How the sharing economy can support both hospitality and the future of work with Nikki Gibson
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In the latest episode of the Platform Podcast, Elle Tucker talks to Nikki Gibson, founder of Swurf, the platform for ‘work surfing’ – in other words, connecting welcoming hospitality spaces with remote workers. Nikki tells her story, from a background in hospitality to recognizing a need during the pandemic for remote workers to find spaces that ar…
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Marketplace Risk Platform Podcast


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The Platform Economy and How it can Contribute to a More Inclusive Society with Martijn Arets
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Martijn Arets, International Platform Expert and Founder of GigCV, joins Elle Tucker in the latest episode of the Platform Podcast and shares his fascinating journey into the world of the collaborative economy. He tells Elle how he has spent a decade traveling the world talking to entrepreneurs, experts and other stakeholders in this space - to fin…
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Marketplace Risk Platform Podcast


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Curbivore: A Unique Opportunity To Meet The Technology Reshaping Our Streets with Jonah Bliss
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In the latest episode of the Platform Podcast, Elle talks to Jonah Bliss, creator of Curbivore, an upcoming event that gives attendees the chance to experience the technology that’s reshaping the future of our city streets, as well as meet with the civic leaders and forward-thinking entrepreneurs. Jonah tells Elle how the event came about, why ther…
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Marketplace Risk Platform Podcast


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Smart Micro Mobility and the Importance of Managing Risk Through Data with Rob Mackethan
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In the latest episode of the Platform Podcast, Elle Tucker is joined by Rob MacKethan, VP of Insurance and Risk Management at Lime, to discuss his journey into the world of micro mobility and talk about Lime, where Rob is the first official Risk Manager. Rob shares how the pandemic affected their business and how proper risk management protocols he…
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Marketplace Risk Platform Podcast


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How Tech Platforms Can Take Control and Become Their own insurers with Matheus Riolfi
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Elle Tucker talks to Matheus Riolfi in the latest episode of the Platform Podcast. Nearly two years on from his last appearance as a guest, he tells Elle what’s been happening for Tint.ai during the pandemic and shares news of his recent fundraise. He explains how Tint allows platforms to create their own insurance and guarantee products, and how t…
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Marketplace Risk Platform Podcast


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The Importance of Phones When it Comes to Reducing Fraud and Optimizing Onboarding with John Greene
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In the latest episode of the Platform Podcast, Elle Tucker talks to John Greene, VP of Global Sales at Prove. John shares his journey into the world of fraud prevention and tells listeners about Prove’s offering which helps companies mitigate fraud while accelerating revenue and reducing OPEX online. In this fascinating conversation, John talks abo…
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Marketplace Risk Platform Podcast


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Building a Fashion Sharing Marketplace With Trust and Safety in Mind with Jen Charon
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Elle Tucker talks to Jen Charon, Co-Founder of Loanhood, for the latest episode of the Platform Podcast. Loanhood is a new fashion rental community, part of a movement towards peer-to-peer clothing rental emerging as we come out of the pandemic. Jen talks about the concept behind the platform, how COVID-19 affected growth and in-person events, and …
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Marketplace Risk Platform Podcast


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Marketplace Health and the Role of Identity Fraud Risk Management with Candace Sjogren
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In the first episode of the latest series of the Platform Podcast, Elle Tucker speaks to Candace Sjogren, Vice President of Emerging Markets at Socure. She tells Elle more about Socure and her role, as well as what type of companies Socure supports with its data science driven approach to identity verification. In this fascinating conversation, Can…
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Marketplace Risk Platform Podcast


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Building Risk Management Into A Marketplace Growth Strategy By Becky Marsden
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Becky Marsden of ibott (Insuring Businesses of Tomorrow Today) joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about ibott and the way that their specialist insurance works, and what type of innovative companies they partner with. Becky talks about how she found out about the sharing economy, what led her to work for the ib…
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Marketplace Risk Platform Podcast


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Creating A Fraud-Free Experience For Platform Users With Chris Downie
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In this episode of the Platform Podcast, Elle Tucker talks to Chris Downie of Pasabi about his quest to use AI to detect illegal content, counterfeit products, unauthorised goods and fake reviews on platforms. He tells Elle how he got into this world, from his early days working in one of the first digital agencies in Scotland (where he crossed pat…
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Marketplace Risk Platform Podcast


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The Future of Sharing for the World of Luxury Goods with Cynthia Morrow
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Cynthia Morrow of Covett joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about how she came up with the idea for Covett, and the challenges that it presented, especially during the global pandemic. Cynthia talks about the risks involved in sharing high-value items like jewellery and how the sharing economy could take off in…
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Marketplace Risk Platform Podcast


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Measuring the Carbon Impact of the Sharing Economy with Eamonn Galvin
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In the latest episode of series four of Platform Podcast, Elle Tucker is joined by Eamonn Galvin, Founder and CEO of KnowCarbon, an innovative startup addressing climate change through data analytics to present businesses and consumers with lower carbon options. Eamonn tells the ‘origins story’ of KnowCarbon, talks about his background in marketpla…
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Marketplace Risk Platform Podcast


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Putting Risk Management at the Heart of the "Sharing Economy' with Tom West
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Tom West of RentMy joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about his early interest in the sharing economy, and his patient wait for the technology to 'catch up’ while he almost took early retirement. Now he’s right back in the midst of it with RentMy, which is more software than a marketplace - and he’s on a mission…
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Marketplace Risk Platform Podcast


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Fostering Integrity in Marketplaces and Beyond with Rob Chesnut
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In this episode of the Platform Podcast, Elle Tucker talks to Rob Chesnut, who is delivering the keynote at the Sharing Economy Global Summit, about the value of integrity for marketplaces. He tells Elle about his extensive knowledge of trust and safety, gained from a career at the heart of Silicon Valley working with the likes of Airbnb and eBay. …
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Marketplace Risk Platform Podcast


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Pentesting: The Importance Of Attacking Your Own Platform with Nicola Gandy
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Nicola Gandy of Azacus.io joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about pentesting, or ‘penetration testing’: what it is, and why it’s important to actually attack your own company. Elle asks Nicola how she became interested in the world of cybersecurity and came up with the concept for her company Azacus.io. Nicola…
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Marketplace Risk Platform Podcast


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A Fairer Gig Economy Starts with Payments Craig Lewis
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In this Platform Podcast episode, Elle Tucker is joined by Marketplace Risk Advisory Board member Craig J Lewis, CEO and Founder of Gig Wage. He tells Elle about the original idea behind his company, a fintech solution which provides instant payments for contractors, gig workers and the modern workforce. Elle asks Craig about the rise and rise of t…
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Marketplace Risk Platform Podcast


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Keeping Marketplace Disputes Out Of The Courtroom with Stephen Kane
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Stephen Kane of FairClaims joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about how he came up with the idea for FairClaims, an online dispute resolution platform, and how it became the go-to for so many big name marketplaces. Elle asks Stephen how the platform works, and wonders why it’s so important to keep disputes out o…
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Marketplace Risk Platform Podcast


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Why Visibility is Important When Navigating Risk
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In this episode of the Platform Podcast, Elle Tucker talks to Tal Bitton, VP of Fraud & Risk at EverC about the value of complete transparency for marketplaces and ecommerce sites. He explains the technology behind EverC’s tools that shine a light into the dark areas of the internet and enable marketplaces to navigate risk and grow their businesses…
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Will the Battle Against Fraud Ever Be Won
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Elle Tucker talks to PJ Rohall, Fraud Market Expert at Featurespace and Co-Founder at About-Fraud, about the evolving world of fraud prevention, and asks the important question: will the battle against fraud ever be won? Listen now to find the answer, and learn more about About-Fraud (who are partnering with Marketplace Risk for the Marketplace Ris…
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Marketplace Risk Platform Podcast


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A New Focus on Responsible, Sustainable Platforms
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In the first episode of series four of Platform Podcast, Elle Tucker is joined by Neal Gorenflo, Co-Founder and Executive Director of Shareable. Neal shares the ‘origins story’ of Shareable, talks about how it has evolved alongside the sharing economy, and shares his thoughts on how risk management and trust and safety is something that all types o…
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Marketplace Risk Platform Podcast


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Growing A Cutting-Edge Practice in the Tech Industry with Albert Giang
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Albert Giang of King & Spalding joins Elle Tucker for the final Platform Podcast episode of Series 3. A frequent guest on Marketplace Risk webinars and at live events, Albert is a thought leader in the tech industry, his clients include some of the most respected companies in the gig economy, e-commerce, telemedicine, and social networking/media sp…
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Building a Community for Trust & Safety Professionals
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In this episode of the Platform Podcast, Elle Tucker is joined by Charlotte Willner, Executive Director of the Trust & Safety Professional Association. Charlotte talks about her background in trust and safety, including her work at Facebook and Pinterest amongst others, and what led to her taking on this new role running a non-profit last year. She…
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Marketplace Risk Platform Podcast


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Prioritizing Trust & Safety in the Marketplace Model with Darren Cody
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Darren Cody of Marketplace Studio, formerly of Ruckify, joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about the priority he placed on trust and safety while building the Ruckify platform, the reasons for doing this and the challenges that it presented. He goes on to share what he learned from that stage of his career and h…
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Marketplace Risk Platform Podcast


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Building Trust in Marketplace Communities with Polly Applegate
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Elle Tucker is joined by Polly Applegate, ex Head of Community at Depop and now an adviser for early stage tech startups. Polly tells Elle about her journey, via Apple, into the world of marketplace communities and the importance of trust when a marketplace - and its community - scales. She talks about the challenges faced by rapidly growing market…
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Marketplace Risk Platform Podcast


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Disrupting the Parking Industry with the Marketplace Model with Rob Brown
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In this episode of the Platform Podcast, Elle Tucker talks to Marketplace Risk Advisory Board member Rob Brown of Kerb about the the recent developments in the 'future of transport' space. They discuss how the pandemic has impacted the way that cities work and what Covid-19 has meant for industries like parking that haven’t changed for years. Disru…
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Marketplace Risk Platform Podcast


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Gig & Sharing Innovation in the Nordics Glen with Hodgson
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Elle Tucker is joined by Glen Hodgson of Plattformsföretagen to discuss the sharing, gig and platform economy ecosystem in Sweden and the Nordics. Glen shares his journey to the formation of Plattformsföretagen, a Stockholm-based membership organisation connecting government departments companies, consultancies and individuals who want to help co-c…
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Marketplace Risk Platform Podcast


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Balancing Growth and Safety in Marketplaces with Nino Cavenecia
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In this episode of the Platform Podcast, Elle Tucker talks to Nino Cavenecia of Customer First about the challenge for early stage marketplaces of balancing a desire for an easy customer journey with risk. Nino shares his journey, and talks about how he created the Customer First brand from his learnings at, amongst others, the marketplace giant Ou…
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Marketplace Risk Platform Podcast


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Behind the Scenes at a Clickwrap Transaction Platform
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In the latest episode of the Platform Podcast, Marketplace Risk’s Elle Tucker talks to Nicole Dobias, Product Counsel at Pactsafe, about her role. In this in-depth conversation, Nicole shares how she combined her passion for all things legal and technology-focused to become immersed in the world of clickwrap litigation. During 2020, there was a hug…