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Interested in creating an engaged workforce, loyal customers, and relationships that last? The Wow Moments Podcast is here to help you build lasting experiences, increased profitability, committed customers and employees who are inspired to promote your brand. Each week, Mark Kent shares insights on high performance, success and motivation to turn everyday experiences into extraordinary events.
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What’s Your Secret Sauce & Competitive Edge?
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17:09
In this episode of the Wow Moments Podcast, Mark shares his best strategies for finding your competitive edge. In this show you will learn: -How to know if you have a competitive edge or not -Why focusing on your competitors will make you lose every time -The difference between being innovative and a copycat -Why you shouldn’t do what everyone else…
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In this episode of the Wow Moments Podcast, Mark answers some of the top questions asked by you, the listeners. In this episode you will learn: -How to created delighted customers no matter what industry you are in -The #1 priority in your business -How to easily ignore your competition and focus on the prize -How to turn your employees into brand …
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5 Dysfunctional Team Traits & How to Resolve Them
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24:32
In this episode of the Wow Moments Podcast you will learn: -How to know if you are in a dysfunctional workplace -The importance of having team members who know how to follow -How to handle conflict in a team without anyone taking it personal -How to be ensure everyone on the team is committed to the same goal daily -How to reward team members who h…
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In this episode of the Wow Moments Podcast you will learn: -Top strategies to be an inspiration to the people you are leading -The key to effective leadership in your business and personal life -How to empower each of your employees -How to create a standout corporate culture -The key to encouraging creativity and challenging the status quo -The #1…
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3 Keys To Creating Wow Moments In Your Personal Life
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Over the past weeks you’ve learned about extraordinary ways to improve your business, by creating more Wow Moments for everyone who engages with your brand. In this episode of the Wow Moments Podcast, Mark shares important strategies that will help you live a happier life with better relationships. In this episode you will learn: -The importance of…
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The Key To Ensuring Customers Regain Confidence In Your Business
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11:32
As a business owner you never want to have an unhappy customer. Unfortunately it is reality. In this episode of the Wow Moments podcast, Mark shares top strategies to ensure you have happier customers that keep coming back. In this episode you will learn: -How to recover and retain more customers -The one type of customer you should never dismiss -…
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5 Keys To Making Your Business Standout
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5 Keys To Making Your Business Standout In order to successfully run your business and stay ahead of competitors, you must find your competitive edge. In this episode of the Wow Moments Podcast Mark Kent shares 5 keys to making your business standout. In this episode you will learn: -The #1 factor for growing your business fast -How to double or ev…
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7 Habits Of High Performing Companies
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In this episode of the Wow Moments podcast, Mark Kent shares 7 habits of high performing companies. These are the same strategies Mark used while running his own multi-million dollar business, and as an executive for a Fortune 100 company. In this episode you will learn: -How to leverage the skillset of every employee -The best way to create more t…
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3 Things Customers Are Hungry For Most
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In this episode of the Wow Moments podcast Mark Kent shares the 3 things your customers are hungry for most. By applying these three surprisingly easy strategies to your business, you can change the relationship between you and all your customers and build brand loyalty. In this episode you will learn: -How to build a genuine relationship with your…
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7 Ways To Break Through And Create Wow Moments For Your Customers
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6:59
In this episode of the Wow Moments podcast Mark Kent shares 7 extraordinary ways to break through and create wow moments. You will learn: -How to create the ultimate consumer experience for all of your customers -Ways to maintain exceptional customer service day in and day out -How to deliver a tailored experience to differentiate you from your com…
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What Are Wow Moments And Why Every Business Need More Of Them
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In this introductory episode of the Wow Moments podcast Courtney McKenzie interviews host Mark Kent as they discuss what Wow Moments are and why every business needs more of them. Subscribe to the Wow Moments podcast and visit http://MarkKent.me for your guide to create more Wow Moments in your business and life.…
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