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A little about the podcast The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following: -Listener Q&A (via social media, email, iTunes review, blog comments) -Current issues & events in technology and pharmacy -App of the Week -A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Passwo ...
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode101THIS EPISODE FEATURES:- Interview with Tyson Clarke- Why a culture of high-performance matters- Why having a team that trains every day gives your pharmacy a competitive edge- How to evenly distribute the wealth of your team’s product kn…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode100THIS EPISODE FEATURES:- Solo show with the host Robert Sztar- The biggest learnings from a century of Transpharmation- Snapshot of the state-of-play- The biggest developing pharmacy and business trends…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode99THIS EPISODE FEATURES:- Interview with David Bates, Managing Director - Workforce Guardian- The biggest employer mistakes in handling poor performance and How to avoid them- A simple FREE tool to stay on top of documenting team member com…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode98THIS EPISODE FEATURES:- Interview with Ross Gallagher, CEO GuildLink- Best Practice uses of GuildCare in Australian Pharmacy- Pharmacy Professional Services Workflows- Insights from the Transpharmation Lab…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode97THIS EPISODE FEATURES:- Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms- Insights from 4 expert guests- FREE Downloadable template to track your progress- Your 3 Next Actions to implement effectively in your pharmacy…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode96THIS EPISODE FEATURES:-Transpharmation Action Series Part 2: Social MediaInsights from 3 leading Social Media Experts-Technology tools to save you time, and keep your content fresh & engaging-Your next 3 actions to take your pharmacy’s so…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode95THIS EPISODE FEATURES:- Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility]- Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts- Your 3 Next Actions to achieving financial clarity anywhe…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode94THIS EPISODE FEATURES:- Interview with Andrew Pattinson, General Manager - Instigo- Understanding your team’s personality differences- Psychometric Testing and Team Profiling- Recognising what personality types suit different pharmacy rol…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode93THIS EPISODE FEATURES:- Solo show with Robert Sztar- Team communication tools (basic and advanced)- Team collaboration tools (basic and advanced)- Tools to help you plan for 2016 and have a stress free holiday.…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode92THIS EPISODE FEATURES:- Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group- Interview questions to ask prospective team members- How to retain top-end talent in your business- How to unlock the potential of your t…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode91THIS EPISODE FEATURES:- Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group- How to discover your pharmacy core values- Successful recruitment and retention strategies- The Biggest Pharmacy People Management Mistak…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode90THIS EPISODE FEATURES:- Interview with Nick Bova, 2nd Generation Pharmacy & Managing Director - Bova Compounding- Why you need resilience and a strong commitment to being different- The scalable benefits of specialising- What arethe bigge…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode89THIS EPISODE FEATURES:- Solo Show with Robert Sztar- 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources)- Strategic Retail learnings from Tim Kobe (8 Inc, Apple Retail) & Chris Kyvetos …
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode88THIS EPISODE FEATURES:- Interview with Mouhamad Zoghbi (Author - ‘A Prescription for Pharmacy’])- The biggest mistakes we’re making in pharmacy today- The concept of empathetic selling- The importance of a good mindset and discovering you…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode87THIS EPISODE FEATURES:- Interview with Matthew Michalewicz, Author of ‘Life in Half a Second’ and CEO Complexica- The 3 most-common reasons why most goals fail- The effect of a negative mindset on goal setting- Your first baby steps towar…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode86THIS EPISODE FEATURES:- Interview with Linda Miller, Director - Pharmacy Profit Secrets- Successfully manage change in your pharmacy- Pharmacy team engagement in decision-making- Identify and create new pharmacy roles- The ideal role for …
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Part 2/2, Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode85THIS EPISODE FEATURES:- Interview with Sue Muller, Pharmacist and Owner Locum Co.- Your first steps to successfully recruiting your next team member- Tips for posting recruitment ads- Filtering/Screening Candidates (including to…
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Part 1 /2Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode84THIS EPISODE FEATURES:- Interview with Sue Muller, Pharmacist and Owner Locum Co.- The biggest pharmacy recruitment mistakes- How to establish a better recruitment strategy and workflow- Why you need an employee brand or culture …
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode83THIS EPISODE FEATURES:- Interview with Jarrod McMaugh, Vice-President of Pharmaceutical Society of Australia (Victorian Branch) and experienced professional services community pharmacist- Pharmacy Professional Services Implementation Chec…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode82THIS EPISODE FEATURES:- Interview with Catherine Bronger, Managing Partner - Chemistworks and 2015 NSW Young Pharmacist of the Year- Pharmacy Professional Services Implementation enabled by smart technology- Expanding Pharmacist Role(s) a…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode81THIS EPISODE FEATURES:- Interview with Jesper Lowgren - published author, thought leader in digital and business transformation- Connecting purpose and passion to create the extraordinary- The competitive advantage of simplicity and agili…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode80THIS EPISODE FEATURES:- Interview with Roger Simpson, (CEO - The Retail Solution)- Common Pharmacy Recruitment Mistakes- Learnings from World Leaders: Apple, Zappos, Disney- 5 Fundamental Steps to managing your people better on the job- P…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode79THIS EPISODE FEATURES:- Interview with Debbie Rigby, co-founder PharmEducation- Clinical decision support tools for your pharmacy- Pharmacy Freedom Index Insight: Flexible team communication strategy & tools- Transpharmation Masterclass U…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode78THIS EPISODE FEATURES:- Interview with Tristan White CEO TPC- Why culture is everything- Pharmacy Freedom Index Insight: Your true cost of inventory- Transpharmation Masterclass Update: Build a customised retail category for your pharmacy…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode77THIS EPISODE FEATURES:- Interview with Issac Elnekave - co-founder of Pharmacy Technology Group- What is the Internet of Things? and Why It will transform pharmacy and pharmacists roles- 5 Productivity Tips to Disrupt your Interruptions- …
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode76THIS EPISODE FEATURES:- Interview with Chris Burke, Director - WageLoch- Maximise your teams productivity through better insights, roster management, and better compliance with the Pharmacy Industry Award- Listener Feedback driving upcomi…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode75THIS EPISODE FEATURES:- Interview with Hilary Kahn, Director Frontline Strategies, Pharmacy Retail Specialist - “The Queen of the Average Sale”- Maximise your pharmacy retail profit through customised merchandise solutions.- Register for …
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode74THIS EPISODE FEATURES:Insights and Bite-Sized Strategies in 9 critical areas of your pharmacy businessMy Money - Amanda Fisher, Connected AccountantsMy Pharmacy - Brian Walker, Retail Doctor GroupMy Team - Michael Hazilias, Easy EmployerM…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode73THIS EPISODE FEATURES:- Interview with Kristian Mahony, Retail Specialist - “The Retail Guy”- Maximise your pharmacy retail profit through upserving not upselling.- Listener Feedback- Last chance to register for ‘Create your SMART pharmac…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode72THIS EPISODE FEATURES:- Interview with Geoff Green, Author and Founder - GRG Momentum- Maximise your financial freedom and pharmacy value through technology, and plan your smart pharmacy business exit- Transpharmation Show: FREE Show Reso…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode71THIS EPISODE FEATURES:- Interview with Kim Hesse, Author and Founder - Venues2Events- Maximise your success and return on investment in creating remarkable pharmacy events- Evernote for Pharmacy - Applications & Tips- Registration opens f…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode70THIS EPISODE FEATURES:- Interview with Jules Blundell, Author and Founder - VideoBuzz- Getting started with creating and producing Video for your pharmacy- Apple Watch for Pharmacy - Applications & Observations- 2015 Mid-Year Review…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode69THIS EPISODE FEATURES:- Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com)- Building and creating successful pharmacy facebook strategies and pages- BONUS Interview: Robert Sztar on Pharmacy News (2015)…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode68THIS EPISODE FEATURES:- Interview with David Mah, co-Founder - Kepler Analytics- Tools to measure and improve your retail productivity and customer engagement.- Evernote Innovations in Melbourne Event Details- LastPass Security Update- Ho…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode67THIS EPISODE FEATURES:- Interview with James Gold, Marketing & Development Manager - Methsof- Dispensary Efficiency and Drug of Addiction Compliance Innovation- How to get the maximum benefit from Transpharmation Magazine Issue 2 - A Simp…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode66THIS EPISODE FEATURES:- Interview with Hoa and Nam Pham, co-founders Z Software- Dispensary and POS System Innovation- Transpharmation Magazine Issue 2 Preview- LastPass- Transpharmation Motivational Quote of the Week…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode65THIS EPISODE FEATURES:- My 3 Key Themes from Retail Tech X & Customer Tech X Conference- Latest Retail and Customer Tech Tools- Audiobooks- Transpharmation Motivational Quote of the WeekAv Robert Sztar
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode64THIS EPISODE FEATURES:- Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce- Choosing your Social Media Platform- Content Planning- FREE Audiobook- Transpharmation Motivational Quote of the Week- Rec…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode63THIS EPISODE FEATURES:-Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue-The digital revolution-The importance of data-The removal of intermediary processes and people-Transpharmation Motivation…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode62THIS EPISODE FEATURES:Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital DelusionThe myths of creating a digital strategy, and what you need to do to succeed without the stress,Creating better customer experiencesWh…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode61THIS EPISODE FEATURES:Interview with Patrick Reid, CEO LASA, Pharmacist and Pharmacy OwnerPharmacy Innovations: Past, Present, and a bright futureA look outside our industry: Lorna Jane, Dollar Shave Club, and Apple…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode60THIS EPISODE FEATURES:- Interview with Sarah Kucharski, CEO FMD Chat & Co-ordinator of e-patient program at Stanford University Medicine X- My Top 6 Learnings from the Future Health Summit (hosted by Association & Communications Events)- …
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode58THIS EPISODE FEATURES:-Interview with Stephen Borg, CEO and Corporate Director of Global Strategy, AOPEN-Pharmacy Website Masterclass details-How Google is about to make life tough for Chemist Warehouse.-Retail Technology Innovations…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode57THIS EPISODE FEATURES:Interview with Robert Allen, CEO, Dose InnovationsPharmacy Website Masterclass detailsRetail Technology InnovationsTranspharmation Tribe Hangout ReviewBusiness Productivity Tips for Easter…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode56THIS EPISODE FEATURES:Interview with Tracy Angwin, CEO & Author, Australian Payroll AssociationPharmacy Website Masterclass detailsRetail Technology InnovationsPatients OR Customers OR Both?Transpharmation Google HangoutUpcoming Events…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode55THIS EPISODE FEATURES:Interview with Todd Eury, Host - Pharmacy Podcast Show (USA)Launch of the Transpharmation MagazineAPP Round-Up (Including my Top 5 Learnings & Top 5 New Technology Tools)…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode54THIS EPISODE FEATURES:Launch of the Transpharmation MagazineMy Money - Peter Saccasan, RSM Bird CameronMy Phamacy - Peter Feros & Setrig Yozghatlian, Cincotta Chemist BlacktownMy Team - Michael Hazilias, HRMWebMy Patients - Adam Posner, D…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode53THIS EPISODE FEATURES:- Interview with Brian Walker (CEO) - Retail Doctor Group Insights- Grow retail sales in your pharmacy- Listener debate, Customers or Patients? You decide.- My Top 5 tips for a better APP 2015…
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Click on the link below for FREE access to all the resources discussed in this episode:robertsztar.com/episode52THIS EPISODE FEATURES:- Interview with Mike Da Gama (Founder & Director) - Nostradata- Turning Big Data into Patient Wisdom- Transpharmation Show turns 1.- Gear up for APP 2015Av Robert Sztar
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