This week on NRG Insights, Marcus is joined by Nick Hilton, Managing Director at Glenhawk, to talk about leadership, resilience, and standing out in specialist finance. From breaking into the sector during the 2008 financial crisis to helping redefine bridging finance as a credible, client-focused solution, Nick shares the lessons, risks, and relat…

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In this episode of NRG Insights, Marcus sits down with Andy Reid, Sales Director at TAB, to talk about the one thing that still closes deals in specialist lending — relationships. With over two decades in financial services, Andy has worked across underwriting, business development, and sales leadership. His career has taken him from humble beginni…

The way we build, manage, and scale teams is evolving. Strong leadership today creates a culture that keeps them performing at their best. In this episode of NRG Insights, we bring together Tanya Elmaz, Martin Stewart, and Louisa Sedgwick to break down what it takes to lead high-performing teams in financial services in 2025. From company culture t…

Everyone talks about sales… but what about operations? The best mortgage businesses don't sell well, unless they run well. Operations might not get the spotlight, but without the right systems, processes, and people behind the scenes, scaling is impossible. This week on NRG Insights, I sat down with William Lloyd-Hayward, Group COO of Brightstar Gr…

The mortgage process is more about people, than numbers. In this episode of NRG Insights, Ky Benjamin, Operations and Lending Director at Century Capital, joins Marcus Nanson to talk about the mortgage customer journey and why every role in the industry, whether broker, underwriter, or lender, plays a part in sales. With experience across underwrit…

What does it mean to build a mortgage business with impact? In this episode of NRG Insights, Ross Jones, founder of Home Financial and Evolve Commercial, joins Marcus to share his journey from serving in the Navy to building a successful mortgage business. What’s coming up... ✅ From the Navy to financial services – How Ross made the leap into mortg…

How do mortgage brokers stand out online? Authenticity. In this episode of NRG Insights, Ash Borland, mortgage marketing strategist, business coach, and brand expert, joins Marcus Nanson to discuss how brokers can leverage content to attract clients, build trust, and grow their business without constantly chasing new leads. Here's what's coming up.…

What does it take to become a standout leader in the mortgage industry? From starting on a Youth Training Scheme with no qualifications to becoming Managing Director of Mortgages at Paragon Bank, Louisa Sedgwick has become a true leader in mortgages. But how did she do it, and what can mortgage professionals learn? In this episode of NRG Insights, …

What makes a top-performing sales team in specialist lending? Hiring the right people, training them properly, and giving them the tools to succeed, it all sounds simple, but few get it right. A strong sales team is the backbone of any brokerage or lender, but building one is never easy. In this episode of NRG Insights, Tanya Elmaz, Director of Int…

🎙️ What does it take to thrive in the mortgage industry and beyond? In this episode of NRG Insights, Marcus Nanson speaks with Martin Stewart, Managing Director of London Money, about his journey in financial services, the challenges of scaling a business, and his transition into writing. Martin shares insights on business growth, industry regulati…

Looking to scale your business, challenge industry norms, or integrate new technologies? This special episode of NRG Insights brings together standout moments from four industry leaders who are reshaping the landscape of financial services and beyond. Here’s what’s included: Matt Watson – Scaling Internationally Matt shares his strategy for scaling…

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When speed and flexibility matter, bridging is the answer. In this episode of NRG Insights, Marcus is joined by Michael Clifford, Commercial Director at Signature Property Finance, to explore how bridging finance is transforming the property market. They discuss how bridging can provide speed, flexibility, and creative solutions for complex propert…

In this episode of NRG Insights, Marcus is joined by Andrew Cappaert, Group Head of National Accounts at Brightstar, to tackle the misconceptions surrounding packagers and their role in supporting brokers. If you’re a broker who’s ever felt stuck with a complex case or unsure how to maximise your offeri, this episode is for you. Andrew sheds light …

Are brokers and lenders aligned for success, or drifting apart? In this episode of NRG Insights, Marcus is joined by Lorenzo Satchell from Trust Bank to discuss how broker-lender relationships are evolving and what the future holds for financial services professionals. With over 25 years of experience across lending, packaging, and brokerage, Loren…

What does it take to build a global lending business from scratch? Matt Watson, CEO of Tenn Capital, reveals the bold strategies and lessons that led him to success in international finance. In this episode of NRG Insights, Marcus is joined by Matt Watson, CEO of Tenn Capital, a leader in international lending. Matt shares his journey from an uncon…

In this episode of NRG Insights, Marcus sits down with Duncan Kreeger, CEO of TAB, to uncover his journey from a qualified mortgage broker to a leader in the specialist lending market. Duncan shares insights from his two decades in financial services, including the ups and downs of running a business, building a strong company culture, and what it …

In this episode of NRG Insights, Marcus Nanson is joined by Colin Horton, a valuation expert who’s challenging industry norms in lending valuations. Colin brings a unique perspective on the mortgage and property markets, shaped by his own experiences and his unconventional approach to valuations. From his beginnings in the industry to founding his …

Marcus sits down with Michael Street, a former Royal Engineer turned founding partner in specialist lending. Michael’s journey into financial services wasn’t traditional, but it was driven by a desire for more purpose and fulfilment in his career. Now, as a founder and leader in the finance world, he shares the lessons he’s learned about finding ba…

Marcus sits down with Hugh Spillane, CEO of DNA Financial Solutions to discuss all things people, culture and tech. If you’re curious about what it takes to grow a business in the finance, this episode offers valuable insights. Hugh talks about the challenges he faced, the key decisions that shaped DNA Financial Solutions, and how he's embraced tec…

In this episode of NRG Insights, Albatross Lending Group founders Jordan Fearnley Brown and Lewis Casserley share their journey from stockbroking to creating a successful lending business from the ground up. With no capital or client base, their leap into the world of lending was nothing short of bold. This episode offers lessons for anyone interes…

How do you stay competitive in a tough mortgage market? Gordon Henderson, Recruitment Director at Mortgage Advice Bureau, says it all comes down to people, strategy, and tech. In this episode of NRG Insights, Gordon shares his 30+ years of experience in financial services. From starting as a life insurance salesperson to leading recruitment at MAB,…

In this episode of NRG Insights, Marcus sits down with Steve Cox, Chief Commercial Officer at Fleet Mortgages, to get an inside look at the world of buy-to-let mortgages. With over three decades of experience in financial services, Steve shares his journey from estate agent to industry leader, sharing insights into the buy-to-let market, leadership…

How do you build a successful team in lending? In this episode of NRG Insights, Richard Deacon, MD of Sales at Octane Capital, joins Marcus Nanson to share his insights on mastering leadership in lending. From building strong relationships to market fluctuations, Richard has a wealth of experience and practical advice for anyone looking to succeed …

What makes a great leader in finance? In this episode, we’re digging into the leadership strategies of three top finance leaders—Gareth Lewis (MT Finance), Nick Neophytou (The Mantra Group), and Andrew Montlake (Coreco Mortgages). These leaders share their thoughts on team building, communication, and the challenges of modern work environments. Why…

In this special episode of NRG Insights, Marcus dives into the essential strategies for building credibility and trust in the mortgage industry. With insights from Ash Borland, Dominic Hiatt, and Rosalia Lazzara Tilley, this episode focuses on the marketing tactics that help brokers succeed as a mortgage broker. What’s in this episode: - The Power …

In this episode of NRG Insights, Marcus sits down with Scott Marshall, founder and CEO of Roma Finance, to learn what it takes to build a successful lending business. From humble beginnings to becoming a leader in the finance industry, Scott shares his journey, the challenges he faced, and the lessons he learned along the way. What's in This Episod…

How can you connect with clients while generating sales? This episode of NRG Insights brings together four industry leaders to share their proven sales strategies and the practical advice that can transform your approach. In this episode, you’ll hear from: - Lorenzo Satchell on the critical importance of truly understanding client needs. - Jaxon St…

In this special compilation episode, we’re featuring some of the brightest minds in the lending industry. Join us as we revisit conversations with seven guests: Michael Allison, Guy Harrington, Jaxon Stevens, D'mitri Zaprzala, James Briggs, Jamie Pritchard, and Adrian Moloney. These leaders share what’s worked for them and what can work for you in …

What does it take to build a successful business from the ground up? In this special episode of NRG Insights, we're diving into the "Best of Founders" to explore the journeys of some of the most influential leaders in the mortgage and finance industry. From coming through financial crises to working with new technology and forming partnerships, the…

Looking to learn from the best minds in finance? In this special episode of NRG Insights, we bring together insights from four leading women in mortgages and lending: Leanne Andron, Gemma Perry, Roz Cawood, and Andrea Glasgow. They share their experiences, achievements, and the challenges they’ve faced in the mortgage market. What's Included: Visio…

How can you build a successful specialist lending business? In this episode of NRG Insights, Marcus Nanson sits down with Michael Stratton, CEO of MS Lending, to discuss his journey, the importance of investing in people, and the innovative strategies that have driven his company's success in the bridging and specialist lending markets. What's Comi…

Considering adding protection sales to your brokerages offering? In this episode of NRG Insights, Marcus Nanson chats with Matt Chapman, the multi-award-winning Protection Coach and host of the #LetsTalkIP podcast. Matt Chapman is a renowned protection coach with extensive experience working with the UK's largest brokerages, smaller firms, and high…

Are you ready to learn from one of the best in bridging finance? In this episode of NRG Insights, Marcus Nanson sits down with Leanne Ardron, Director of Bridging at LendInvest. Leanne shares her journey into financial services, her rise through the industry, and the innovations shaping the future of bridging finance. Why You Should Listen: Discove…

Are new build mortgages your next great opportunity? In this episode of NRG Insights, Marcus sits down with Gemma Perry, the Operations Director at Acumen Mortgages, to explore her unique path into financial services, her experiences navigating the job market post-2008 financial crash, and the current trends in the new build sector. What's in This …

How are serious landlords stepping up their game in the buy-to-let market? In this episode of NRG Insights, Marcus Nanson chats with Harsha Dahyea from Quantum Mortgages. Harsha shares her extensive experience and the challenges she faced in the mortgage industry, from her early days at HFC Bank to her current role at Quantum Mortgages. What's to c…

How do you keep going in the face of financial crises? In this episode of NRG Insights, Marcus Nanson chats with Jamie Lewis, an experienced leader in financial services. Jamie dives into his career, sharing how he faced and overcame major industry challenges, and tells us what he thinks the future has in store. What's Included: Starting Out: Jamie…

How do top finance leaders balance high-stress careers and personal health? This episode with Lorenzo Satchell offers a rare glimpse into the struggles and triumphs of managing both. In this episode of NRG Insights, we were joined by Lorenzo Satchell, Sales Director at Hampshire Trust Bank. Lorenzo shares his career path in financial services, the …

How did two friends turn a shared vision into a thriving business? In this episode of NRG Insights, we dive into the inspiring story of Dave and Adam, founders of Helix Financial. Their journey from colleagues to business partners shares lessons in leadership and the importance of a strong professional partnership. Starting from their early days at…

How is technology transforming the specialist lending industry and what can brokers learn from a platform like BrickFlow? In this episode of NRG Insights, Marcus Nanson sits down with Ian Humphreys, CEO of BrickFlow, to explore how technology is revolutionising specialist lending. Ian shares the journey of BrickFlow, how it’s changing the landscape…

How can you differentiate in crowded markets? In this episode of NRG Insights, Marcus Nanson sits down with Asim Shirwani, Chief Commercial Officer at LendHub. Asim shares his expertise in finance, including lessons on growth, adaptation, and leadership. From his early days at NatWest to leading roles at Bank of Scotland and Barclays, Asim has grow…

Have you ever wondered what the right investment could do for your business? Matt Coulson, co-founder of Heron Financial, joins us to explore how strategic investments and a growth mindset have shaped their success in the industry. In this episode, Matt delves into his extensive experience, from his beginnings in the industry to spearheading Heron …

How can relentless dedication shape a successful career? In this episode of NRG Insights, we dive into the world of commercial finance with Emma Ross, the driving force behind Ross Commercial Finance. From her early days at HSBC to leading her own enterprise, Emma's journey is a masterclass in hard work and passion to overcome challenges and seize …

How can strong leadership create more inclusivity in lending? This week on NRG Insights, Marcus Nanson talks with Jo Pocklington and Dominique Highfield from Purplebricks Mortgages. This episode delves into their roles and experiences, highlighting the significant strides they've made in leadership, diversity, and building high-performing teams wit…

What does it take to become a top leader in lending? Join us on this episode of NRG Insights as Marcus Nanson sits down with James Briggs, an experienced leader in lending and current Head of Intermediary Sales at Together. With decades of experience at institutions like the Royal Bank of Scotland and various specialist lenders, James offers a weal…

How do you build a standout career in the competitive lending market? In this episode of NRG Insights, join host Marcus Nanson as he dives into an insightful conversation with Roz Cawood, the Managing Director of Property Finance at Streambank. Roz shares her decades-long journey in the lending industry, detailing her rise from a management trainee…

Are you prepared for future of the lending market? In this episode of NRG Insights Marcus is joined by Josh Knight, the Sales and Marketing Director at Optane Capital. Josh shares wisdom from experience in property finance and how he has been navigating the complexities of a volatile market. What you'll learn by tuning in: From Sales to Specialist …

How can brokers turn today’s challenges into opportunities? In this episode of NRG Insights, Marcus Nanson sits down with Brad Rhodes from Pepper Money, discussing Brad's unique path from the Royal Air Force to a National Key Account Manager in the mortgage industry. They delve into the challenges and opportunities facing the mortgage market in 202…

What drives success in today's lending market? In the latest NRG Insights episode, Marcus Nanson CeMAP speaks with Sundeep Patel from UTB in a discussion that looks at the role of company culture in driving success within the lending industry. Sundeep's insightful journey through the financial sector, offers strategies to building an environment th…