Bästa Health 360 podcaster (2024)

1
The power of franchising and technology in home-based care with Todd Houghton 20:58

30d ago20:58

20:58

With 10,000 people turning 65 every day, it’s estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisees to meet the e…

1
Top trends shaping M&A in home-based care: Insights from finance expert Mark Patterson 24:13

1M ago24:13

24:13

In this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrat…

1
Using AI to automate key processes in home-based care with Jeff Salter 33:44

3M ago33:44

33:44

In this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling to utilizing pre…

1
Navigating Cybersecurity Risks in Home-Based Care 22:14

4M ago22:14

22:14

From sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in the home care …

1
Navigating the CMS 80/20 rule, Medicaid, and advocacy in home health modernization with Jesse Howard 30:24

5M ago30:24

30:24

What is the impact of the CMS 80-20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care. Jesse dives deep into the financial strains and staffing challenges home health providers face, particularly in…

1
Enhancing home care revenue cycle management with insights from Alik Kassner 27:40

6M ago27:40

27:40

Whether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid disenrollments an…

1
How hospital-at-home programs boost patient satisfaction and reduce hospital overcrowding 36:07

7M ago36:07

36:07

Home Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models' growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital treatment by enha…

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How good leadership improves employee retention and client outcomes with Peter Svenneby 27:16

7M ago27:16

27:16

Join Executive Health Care Coach Peter Svenneby and host Erin Vallier as they explore the complex balance between managing and leading in health care. This episode offers valuable insights on creating a culture of well-being for employees and patients. They discuss the traits that make up exceptional leaders in the health care industry and provide …

1
Decoding Medicaid's fixed-cost system challenges with Jeff Humber 25:03

8M ago25:03

25:03

Drawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid's fixed-cost system. With host Erin Vallier, they di…

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How to maximize ROI and foster growth during technological changes in your organization 28:09

8M ago28:09

28:09

Envision a world where technology solutions address current pain points and preempt future challenges, empowering home care agencies to navigate the digital landscape confidently. In this episode, Ryan Crawford and Alex Skinner, the Value Creation consulting team from AlayaCare, illuminate the path for home care agencies to survive and thrive in th…

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Disrupting healthcare systems for better outcomes with Aman Shah of VNS Health 26:00

9M ago26:00

26:00

Imagine a home health care system that is not only accessible to more individuals but also delivers tangible outcomes - That's Aman Shah's (VP of New Ventures & Strategic Partnerships at VNS Health) vision. Through compelling frontline narratives and strategic partnerships, Aman emphasizes the significance of hands-on experience and direct communic…

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Predictions for home-based care in 2024 in North America with Adrian Schauer 21:33

10M ago21:33

21:33

Embark on a visionary journey with us as Adrian Schauer, the CEO of AlayaCare, introduces his 2024 top predictions for the future of home-based care in North America, focusing on specific trends emerging in home health, home care, and home infusion in the US and Canada. Listen as we unpack the promise of AI and machine learning, the 'uberization' e…

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Successful software implementation for organizational transformation in home-based care 26:20

11M ago26:20

26:20

Embarking on a major software implementation for your home-based care organization can feel like a daunting, harrowing journey destined to be painful. In this episode, Chase Potter, VP of professional services at AlayaCare, debunks these myths and shares how integrating new technologies into your business can be done successfully with a high degree…

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The anatomy of care management: Angela Daniel's guide to personalized care 31:56

11M ago31:56

31:56

Join seasoned nurse and care management expert Angela Daniel as she navigates the complex world of home health care. This insightful conversation explores the profound impact of care management on home health, the various types of care managers, and their unique roles in delivering personalized care. Angela discusses the benefits and challenges of …

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Using video to create personalized experiences for clients and caregivers with Nick Bonitatibus 39:01

12M ago39:01

39:01

Discover the transformative potential of video content for your home-based care agencies with Nick Bonitatibus, founder of Digital Champions. This episode dives into his innovative approach to creating an impactful video series for agencies, explores recruitment and retention tactics using video technology, and highlights the power of repurposing c…

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Exploring Canada's home health care system (Manitoba and Saskatchewan) 12:22

1y ago12:22

12:22

How does Canada's home-based care stack up against the rest of the world? Join us as we put this under the microscope with Aleem Bhanji, AlayaCare’s market leader for Canada, and Adrian Schauer, AlayaCare’s CEO. We sketch out a comprehensive picture of Canada's home health care system, highlighting the unique issues faced in provinces like Manitoba…

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At the heart of home healthcare: Personalization, holistic care, and technology 24:24

1y ago24:24

24:24

Join us for a captivating discussion with Dr. Andrew (Andy) Agwunobi, President of Humana's Home Solutions division, as we explore Humana’s holistic approach to care and addressing social determinants of health (SDOH), proactive care benefits, and the need for unified healthcare providers. Dr. Agwunobi also discuss tackling the fragmentation of pro…

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A guide to back-office operations in home-based care with Amy Knight 39:51

1y ago39:51

39:51

Are you ready to cut through the complexities of back-office management? Join us for an insightful journey with Amy Knight, president of Knight Home Care Financial, as she demystifies back-office management in home health, hospice, and nursing facilities. With over 20 years of experience, Amy emphasizes the importance of understanding agency costs,…

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Mastering the art of home-based care mergers, acquisitions, and integration with Jen Lentz 37:13

1y ago37:13

37:13

Dive into the dynamic world of home-based care mergers and acquisitions with industry expert, Jen Lentz. In this episode, she shares her journey from COO to operating partner at Havencrest Capital Management, offering a fresh perspective on unifying the US home-based care industry. Discover invaluable insights on selling your business - from unders…

1
Innovations and progress: the evolution of home-based care [Live at Better Outcomes] 37:03

1y ago37:03

37:03

On this episode, we venture down memory lane to understand the humble beginnings and monumental victories of our guests -- Alison Green, CEO of Bien Chez Soi, Conner Nelson, Director of Operations for CSI Pharmacy, and Joey Hsu, VP of Operations and Strategy with MedTech Healthcare – recorded live at the Better Outcomes User Conference. This trio f…

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Unraveling the complexities of self-directed care with Accra execs 27:06

1+ y ago27:06

27:06

Be prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota's largest home care agency, lead an engaging discussion about the state's waiver program and the potential to carve out a full-time living as a personal care assistant (PCA). …

1
Understanding caregiver personas: A look at the top 7 39:31

1+ y ago39:31

39:31

Discover the key to attracting and keeping caregivers! Join us for an enlightening conversation with Brandi Kurtyka, CEO of Mission Care Collective, and Kristen Wheeler, Executive Director of the NAHC, as they unravel the intricate world of the caregiving. Together, they will delve into the 7 unique caregiver personas identified in their groundbrea…

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The future of home health: Monika Virk's strategy for nurse empowerment 40:03

1+ y ago40:03

40:03

What if we could transform the complex landscape of home health care to better support frontline nurses? Dr. Monika Virk, a dedicated physician and an innovator in home health care, helps us explore this possibility. With guest host Erin Vallier, Dr. Virk discusses her approach to structuring the onboarding process and the crucial role of technolog…

1
Unpacking the impact of positive work culture in healthcare 30:22

1+ y ago30:22

30:22

Have you ever wondered how company culture in health care can impact patient care? Join us for an insightful chat with Lori Cabbage of Brightstar and Dr. Louise Short, physician and expert on population health, on the role of company culture in health care. They delve into leadership's influence, employee engagement strategies, and the link between…

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How AI is changing how we deliver hospice care: a conversation with Dr. Katy Lanz 26:47

1+ y ago26:47

26:47

Artificial intelligence (AI) and algorithms are revolutionizing healthcare everywhere, including hospice and palliative care. Join our host, Jeff Howell, with healthcare executive and National Hospice and Palliative Care Organization board member, Dr. Katy Lanz, to discuss how hospice models need to adapt to the changing needs of patients and careg…

1
Essential Resources for New Home Care Agencies 27:02

1+ y ago27:02

27:02

Join us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) to ensure compli…

1
From Zero to 42 Franchises: Bien Chez Soi's Blueprint for Rapid Homecare Growth 24:10

1+ y ago24:10

24:10

Prepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec's largest homecare franchise. Discover Alison's inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years. Listen to gain valuable insights…

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Innovative Approaches to Caregiving - with Dr. Merle Griff from SarahCare 27:15

1+ y ago27:15

27:15

This episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend Medicaid dollars th…

1
Make Jobs Harder to Increase Job Satisfaction with Ian Gordon 26:48

1+ y ago26:48

26:48

Join us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee experience improvem…

1
CDPAP: Empowering Clients in Long-Term Care - with Megan Shergill 38:44

1+ y ago38:44

38:44

Join our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging population, and best p…

1
Unlock the Benefits of CRM for Home Healthcare with Erik Wetzel 37:09

1+ y ago37:09

37:09

Many healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM) system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficiency and ensure b…

1
Maximizing efficiency and quality care through training programs with Home Care Pulse 27:09

1+ y ago27:09

27:09

Without any proper training, we're setting a lot of employees up for frustration when they don't have the resources they need to perform their jobs. In home care there's about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers. Preside…

1
How IDEAL 4 Healthcare is pioneering change in the healthcare industry 26:20

1+ y ago26:20

26:20

Michelle Pickering, Executive Director of IDEAL, shares how IDEAL is striving to eliminate obstacles organizations and women face in the healthcare industry and solutions for how agencies and providers can create opportunities for women to stay in the healthcare industry and promote upward mobility and visibility. If you liked this episode and want…

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How to get out of a decision-making funk and executing decisions efficiently - Tips from hyper growth expert April Hansen 44:55

2y ago44:55

44:55

A lot of home care leaders are suffering from what April Hansen calls “decision drowning syndrome,” which is when the volume of decisions to be made is so huge, people's capacity to make decisions dwindles. How can home care businesses prevent decision drowning and move forward on executing decisions efficiently to achieve hyper-growth? April Hanse…

1
Unpacking QAPI and building a culture of self agency in home care with Candyce Slusher 32:56

2y ago32:56

32:56

Discover tips on how to ensure regulatory compliance, maximize success for home care owners, and achieve optimal quality of life for all. Podcast guest Candyce Slusher is an experienced Nurse and Home Care Consultant who has helped many home care owners grow their business, create a work-life balance and develop sustainable growth in homecare. Tune…

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Top 5 predictions for home-based care in 2023 18:35

2y ago18:35

18:35

In 2023, opportunities will emerge in home-base care that could mark success for years to come. How can care providers take advantage of these opportunities? In this episode, AlayaCare’s CEO and Founder, Adrian Schauer takes a deep dive into 5 predictions for home-based care in 2023. Adrian will explain how organizations can apply these predictions…

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Burnout and compassion fatigue: a new perspectives on resilience for care providers 36:31

2y ago36:31

36:31

As we enter 2023, it is an opportunity to consider a different approach to prevent caregiver burnout. The “solution” has historically been vaguely addressed as an individual responsibility rather than an organizational or systemic problem. In this episode we welcomed RN Clinical Educator and Nurse Consultant, Lourdes Wiley, from Amity Healthcare Gr…

1
E-Learning for Caregiver Retention and Better Care 30:30

2y ago30:30

30:30

Training home care agency care workers fast and well is the key to delivering the care we would want our loved ones to receive. We sat down with caregiver education and training experts from one of our partners, Nevvon, Allan Levine (SVP of Growth and Revenue) and James Cohen (CEO), to talk about how agencies can enhance their business through effi…

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Closing the Gap in Senior Care with a bike ride 48:45

2y ago48:45

48:45

With a healthy dose of inspiration, as we approach the end of 2022, we welcomed who we’d put in the running for “most interesting man in home care”, Jeff Salter founder and CEO of Caring Senior Service. Last year, Jeff launched a nonprofit foundation called “Close the Gap in Senior Care” to bring awareness to overlooked aspects of senior care. To k…

1
Growth and financial health strategies for home care agencies according to industry experts 58:09

2y ago58:09

58:09

Growth is a top priority among home care providers, even during difficult economic times. Providers are making significant strides in positioning home-based care as an essential component of the broader health care continuum, but there still is a way to go. On Oct 4th, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “G…

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How an incentive program can be the key to increase caregiver retention and recruitment for your agency 28:36

2y ago28:36

28:36

Kevin Mistry, VP of Sales at Caribou, shares how incentive programs can be the key to help caregivers shape their behaviour and help curb the challenge of caregiver recruitment and retention. He discusses how rewarding behaviours with performance-based rewards can lead to bigger outcomes down the line for agencies. “For every dollar you put into a …

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How to recruit and retain the best caregivers - a conversation with Hireology 44:32

2y ago44:32

44:32

Recruiting the best caregivers can be a challenge when the demand for care workers is so high in the home care industry. According to our 2022 report with HHCN on recruitment and retention, 61% of participants reported that their agency increased recruiting efforts. In this episode, we sit down with Mike McSherry, Director of Strategic Partnerships…

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Helping families figure out if home care is for them - a conversation with OPAN Australia 31:07

2y ago31:07

31:07

Home Care is on the rise across the globe but how much do families actually know about what home care can offer? We sat down with Craig Gear, CEO of Older Persons Advocacy Network (OPAN), which delivers information, education and individual advocacy services to older folks throughout Australia. From education services to webinars, OPAN helps those …

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The Top 3 Causes of 90 day Caregiver Turnover 43:04

2y ago43:04

43:04

Through a survey on linkedin, we found that 57% of caregiver turnover comes in the first 90 days on the job. Home health and executive leadership consulting expert Stephen Tweed, founder of Home Care CEO Forum, shares his insights and expertise on home health strategies for growth and caregiver recruitment/retention. Stephen, dives into the causes …

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Is home care franchising right for your organization? A conversation with Radfield Home Care UK 36:26

2y ago36:26

36:26

In this episode we welcome Alex Green, founder of Radfield Home Care UK one of the fastest growing home care franchises in the UK. Alex describes how Radfield developed their very own home care franchise aptitude test to assess whether home care franchising is right for your organization, and how home care organizations can build their business. Li…

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How to be successful in the growing Home Care Franchise industry with Firstlight Home Care. 36:54

2+ y ago36:54

36:54

Home Care franchises are a growing industry and experts don’t see the expansion slowing down anytime soon! So, what makes the home care franchise industry so successful? This week, we have two of the top executives from one of the largest and most successful home care franchises in the U.S., Firstlight Home Care. Hear from VP of Strategy, Kerri Pen…

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Tackling home care staffing challenges with AI technology 35:30

2+ y ago35:30

35:30

A.I. technology in home care back-office software is increasingly guiding organizations to better outcomes by helping find solutions to challenges such as caregiver recruitment and retention, optimal scheduling, and more. AlayaCare’s VP of AlayaLabs, Noami Goldapple is our guest in this week’s podcast to talk about solving the current caregiver sta…

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The financial outlook of Home Care in New York State with Personal Touch Home Care 28:53

2+ y ago28:53

28:53

Some states have an advanced self directed attendant care program where neighbours for relatives who are already acting as caregivers can be an extended workforce for home care agencies. New York State’s program is called CDPAP (Consumer Directed Personal Attendant Care Program). On this episode, we welcome Denise Tripodi, Vice President of the NY …

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The Business of Mergers and Acquisitions in Home Care with Robinson + Cole 35:32

2+ y ago35:32

35:32

2021 has seen an explosion of transactions for home health mergers and acquisitions (M&A). Healthcare mergers and acquisitions are in no short supply as providers, health tech companies, payers and other industry players look to expand their businesses and gain a competitive edge. On this episode, we welcomed health law experts Kiernan Ignacio and …

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The state of home care in the UK with Jane Townson, CEO of HomeCare Association 37:43

2+ y ago37:43

37:43

Jane Townson, CEO of HomeCare Association in the UK, chats to us about the differences in home care from across the pond where she dives into the differences in home health system funding in the UK, common issues agencies face and what’s being done to overcome them. With years of experience under her belt, Jane shares insights on trends into the fu…

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