The founders of Polaris Healthcare Partners share education, tactics, and strategies to help you launch and scale your group healthcare practice. We bring decades of experience in working with hundreds of clients to help you accelerate your learning curve while minimizing your chances for mistakes. Learn more at https://www.polarishealthcarepartners.com
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I hope you find the podcast topics useful in growing and thriving your group practice. If you have a specific topic you would like me to discuss in an episode, I’d love for you to leave me a message at maureen@thegrouppracticeexchange.com. The goal of this podcast is to help practice owners learn ways to grow their practices. Hear about all the topics that related to group practice ownership. Hear other group practice owners talk about how they run their business. From start up to thriving, ...
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The Purpose, Practice, and Power of Prayer: A Saddleback Church Small Group Study
Buddy Owens | Saddleback Church | Lumivoz
The Scripture makes it clear that we are in a great cosmic battle. It is not a battle against people. It is a battle against spiritual forces of evil that are trying to destroy the work of God—in the world, and in our lives. But God has equipped us, empowered us, authorized us, and called us to partner with him in accomplishing his purposes on the earth. And we do it primarily through prayer. This is a small group Bible study series by Buddy Owens from Saddleback Church. Download the study g ...
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Not going to teach law. Mr. Silber will teach you what they don't teach in law school - strategy.
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The Oxford Food Governance Group is an interdisciplinary group of researchers from the Institute for Science, Innovation and Society (InSIS), Said Business School, and the Unit for Biocultural Variation and Obesity (UBVO) at the University of Oxford, who share an interest in food governance practices. Looking at the politics of food distribution, sustainability, and governance of the food supply among other topics, this series will look at how we get our food and why it matters.
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We're starting to notice 3 positive trends that bode very well for the balance of 2024 and into 2025, and they'll impact you regardless of whether you're intending to exit or intending to grow. Tune in for the details!
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Episode 241 | What Does It Mean to Be a Visionary Group Practice Owner?
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Have you ever wondered what it takes to be a visionary leader in your group practice? In today’s episode, I dove into this very topic by sharing an article from the first issue of The Visionary magazine, our new quarterly magazine that's crafted specifically for us—the innovators and forward-thinkers of the mental health group practice world. As I …
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M&A Market Update and Process Details with Kyle Webster
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One of our longest tenured employees, Kyle Webster, joins me on the show today to dive deeper into M&A markets as well as the details of due diligence - our side as well as the buy-side! Kyle is a new voice to many of you, but you'll immediately hear why he's such a valuable resource to our clients.
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Sell-Side Due Diligence to Find the Right Partner
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By now you've all heard about the lengthy due diligence processes of many buyers due to the tightening credit markets and less margin for error. Have you ever thought about the same due diligence from a seller perspective? If you're contemplating going to market, you should! I bring Diwakar behind the mic once again to share some insights into how …
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Episode 240 | Leveraging Kolbe A™ Index for Enhanced Team Dynamics with Niki Ramirez
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Have you ever wondered how understanding your team's instinctive problem-solving styles could transform your leadership and enhance collaboration? In this episode, I had a conversation with Niki Ramirez from HR Answers about just that. We explored the Kolbe A™ Index and its impact on group practice leadership teams. Join our conversation to learn m…
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Key Takeaways from The Catalyst Project
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There are a lot of people in our audience who are either thinking about creating a group practice or they are very early on in the process. Here's a hint: sometimes creating success is simply avoiding failure early on. I know that's overly simplistic, but it's totally true. On today's episode I break down several key factors critical to success in …
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A Primer on the Current State of Capital Markets
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Why are we getting so much interest in debt restructuring and credit facilities when lending rates are so high?! Diwakar joins me on the show today to dive deep into his prognostication for where rates will be as well as how you should be proactively thinking about your current relationship through the next phase of growth of your business.…
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Episode 239 | From Goals to Action: Structuring Leadership Meetings for Tangible Results
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Have you been diligently tracking metrics and setting goals for your practice, but are still stuck not seeing visible results? In today's episode I took a deep dive into how to actually get your team to take action to make progress toward your practice’s goals. Because success doesn’t come from setting goals or tracking metrics; it comes as the res…
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How to Maximize the Value in Your Banking Relationship
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The current state of borrowing can be arduous if you're trying to access capital, so maintaining a healthy relationship with your current bank is mission critical. Diwakar joins me on the show today to share some stories and insights into some current client challenges - and how you can avoid them yourself. Looking to learn more ways to effectively…
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Has "the Bubble Burst" in the M&A markets?! Well, judging from some of your reactions to our recent article in Dental Economics, we may need to share some further insights. What about the business and the industry fundamentals? How did we get "here?" And what about how we should think about the future? Tune in!…
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Episode 238 | Implementing The Accountability Equation™ with Abby Morgan
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Have you ever wondered what it looks like to tackle implementing accountability in a growing group practice? In this episode, I had a conversation with Abby Morgan, a fellow group practice owner who attended The Accountability Equation™ Accelerator in October. We dove deep into the complexities of instilling accountability within her expanding team…
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What Makes a Great Associate - YOU or Them?
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Many of you recruit based on need and far too many "hope and pray" that you can hold onto your best Associates, but have you really ever stopped to think about what makes them great in the first place? Is it all them...or maybe you do a lot to influence their success. I reference a recent client visit as well as some discussions we're having in the…
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Trends, Insights and Prognostications from Group Dentistry Now's Interview with Perrin
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I recently appeared on the Group Dentistry Now podcast hosted by Bill Neumann. We covered a LOT of ground together and hit almost every aspect of the industry. Bill was nice enough to share the audio file, so for those who didn't hear it, here it is. And for those who did, you know it's worth a second listen. Enjoy!…
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Episode 237 | The First Steps to Accountability Mastery
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Do you want to create a culture of accountability within your group practice, but not sure exactly where to start? In this episode, I share what true accountability looks like in your practice, and the first steps to take to begin setting up effective accountability practices. I explore how accountability is not just about keeping track of tasks, b…
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Inflection Points for the Established Group Practice (part 2)
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In last week's episode, I discussed the concept of inflection points for a solo or emerging group practice. The considerations are different for groups of 5 of more locations. The complexity is greater and the investment is usually much more substantial, but the payoff can be significant. How would you proactively plan for a plateau in your busines…
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Inflection Points for the Solo and Emerging Group Practice
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Every business hits a stage where revenue stalls, so how should we think about that phase? And what should we do to influence the next phase of growth? These are called "inflection points" and there's certainly a way to plan for them and hopefully positively influence what happens as you move through them. I share some strategic planning guidance t…
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Episode 236 | Why Your Outward Achievements Don’t Soothe Inner Emptiness with Kasey Compton
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Have you ever experienced a time when achieving success didn't lead to the fulfillment and joy you sought? In this episode, I have a heart-to-heart with Kasey Compton, a therapist, self-love advocate, and accomplished entrepreneur who has led four thriving businesses, propelling her mental health practice into multi-million-dollar territory. We cha…
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Part 2: Mindset Shift in Building a Group Practice - Competitive Strategy
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Part Two is here! Over the last 4 to 6 months, I've spoken with a growing number of people who are building group practices and are NOT interested in selling them. Why is this happening? It's centers around competitive strategy. Tune in to hear the answers!
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Part 1: Mindset Shift in Building a Group Practice - Competitive Advantage
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Over the last 4 to 6 months, I've spoken with a growing number of people who are building group practices and are NOT interested in selling them. Why is this happening? It's centers around competitive advantage. Tune in to hear the answers!
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Episode 235 | The Top 10 Mistakes That I've Made as a Group Practice Owner
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Have you ever wondered what mistakes you might be making in your group practice? I'm no stranger to the challenges that come with running a group practice. Trust me, I've made my fair share of blunders along the way. In this episode, I get real with you about some of the less glamorous sides of group practice ownership as I share the top ten mistak…
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What Would I Build? How? And Why?!
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I'm constantly asked the question, "Well, if you're so smart, what would you build?!" My natural answer is, "it depends" - but that would make for a terrible podcast episode! OK, if you must know what I would want to build if i were a mid-career healthcare provider, then tune in for your answer.
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Fractional COO - Creating Change and Making an Impact
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Is your "home grown" operations team comprised of the "right people in the right seats?" Do you have the right leadership in place to see your business through this next phase of growth? "COO" is the first true leadership role that every growing group practice anoints, yet it's also the one that is frequently over-promoted. Tune in for this in dept…
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Episode 234 | Transforming Out-of-Network Therapy Reimbursements with Mentaya
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Calculating insurance benefits and submitting insurance claims can often be a major pain point for both clients and group practice owners. But not anymore! I am so excited to share a new tool that I’ve been using to take this burden off our shoulders: Mentaya. In this episode, I had the pleasure of chatting with Christine Li, the founder and CEO of…
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Areas to Focus on from Strategic Consulting
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Our Executive Consultant, Adin Bradley, joins me on the show today to dig into the common areas of focus where we see our clients struggle and where you can make the most impact. We cover everything from KPIs to doctor development to leadership to same store sales. Got a question about your own business? You can reach Adin directly at Adin@PolarisH…
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What's the outlook for the M&A Markets in 2024? What about Banking and Lending for growth? How about Build & Operate? Accelerate 2024 in San Juan?! Catalyst and Ascendant Executive?! All in one episode? Let's "Bring It" in 2024! Tune in for details. Only 3 seats remain in my Catalyst Project class that starts on February 1st. Details here: https://…
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Episode 233 | Lead The Way In Group Practice Innovation as a Visionary
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Have you ever wondered what it takes to be a visionary leader in group practice? In this episode, I dive deep into the transformative power of visionary leadership in group practice. I walk you through the shift from being clinician-centric to becoming a visionary at the helm of your business, explore the hurdles you might face in staying true to y…
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2023 - Looking Back & Taking Inventory
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When this episode lands, many of you will be going through your own process of evaluating 2023 and planning 2024, so I figured I'd share my personal journey from the current year to give you a few things to think about that might alter the way you view "YOU, Inc."
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Creating Better Marketing Outcomes in 2024 with Carl White
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As we all turn into a new year and give a ton of thought to where our businesses stand at the end of this year, "business growth" will be at the top of everyone's mind...and that means evaluating your marketing performance! Carl White of MarketVisory Group joins me on the show today to give you some pearls to consider. And for those interested in t…
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Episode 232 | Navigating Subpoenas and Testimony in Mental Health Care with Tracy Masiello
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Have you ever received a subpoena and weren’t quite sure how to handle it? In this episode, I had the pleasure of interviewing Dr. Tracy Masiello, a group practice owner and certified mediator, about handling subpoenas as a group practice owner. We discussed the importance of clear policies, procedures, and training for clinicians to effectively ma…
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All Overnight Success Takes 10 Years - Personal Journey of Dr. Michael Carpenter
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Dr. Michael Carpenter of The Dental Excellence Group in NW OH joins me and Adin Bradley, our Executive Consultant, on the podcast to talk about his methodical approach in building a successful group practice. We talk cash flows and cash reserves; adding associates and adding locations; building for the future and whole lot more! And are you conside…
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Episode 231 | Going Beyond Therapy [Rerelease]
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Have you ever considered expanding the services offered in your group practice beyond one-on-one counseling? Expanding services in a group practice can be a game-changer. In this rerelease episode, I discuss the benefits of doing just that - specifically offering CEs (Continuing Education) and/or training in the community. As a group practice owner…
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Overcoming the Achilles Heel of Every Emerging Group Practice
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Some of the greatest businesses throughout history are launched or expanded during economic downturns. Will yours be one to experience dramatic growth in 2024? Only if you get this one critical piece in place. Tune in to find out. And are you considering expanding into a group practice? Our Catalyst Program is a six-week multi-practice accelerator …
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Solving The Biggest Problem in Building a Group Practice
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Recruiting should be one of your top 3 priorities at all times, so why do so many get it wrong? Is it a mindset? Is it a lack of time? A lack of understanding? It doesn't matter! Here's your start to a new way of thinking for 2024!
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Episode 230 | Personalizing Benefits to Meet Employees’ Unique Needs with Courtenay Shipley
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Have you ever wondered how to personalize retirement benefits for your employees? In this episode, I had the pleasure of chatting with Courtenay Shipley, a business retirement plan owner, about just that. We dive into different retirement plans like 401(k)s, IRAs, SIMPLE IRAs, and SEP IRAs, and discuss the importance of tailoring these plans to spe…
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As we roll into this uniquely American Holiday weekend of Thanksgiving, let's all take a minute to pause, take inventory of our blessings and give thanks to everything and everyone who makes it happen. Here are our thoughts and reflections on all of you!
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How Not to Lose Your "Shirt" When Acquiring Practices
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Most group practices grow by acquiring practices for sale...and most group practices lose money doing so. We see this same fundamental mistake with an alarming number of entrepreneurs, so I'm going to break down several critical aspects to solve for BEFORE you acquire your next practice.
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How to Avoid an Income Hit When Building a Group Practice
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Most people who build a group practice take an income hit – at least initially. Want to know why? Want to know how to avoid it? I've got the answers. Tune in to learn more!
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Episode 229 | Optimizing Your Team: Part-Time and Full-Time Therapist Considerations
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Have you been considering how you can effectively employ part-time and full-time clinicians in your practice? In this episode, I delve into the benefits and challenges of hiring part-time and full-time clinicians. I share my personal experience of starting my practice with part-time clinicians and how it has impacted work-life balance expectations.…
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The Top 4 Challenges in Building a Successful Group Practice
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There are obviously a TON of challenges in building a successful business, but these are the top 4 we see people get wrong most often - and any of them can spell DOOM for a founder. Curious about how to work through them based on where you are in your journey? Consider booking a Discovery Day session with us to get it all straight!…
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Key Takeaways from our Scaling From Clinician to CEO Summit
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"Scaling From Clinician to CEO" was more than a title or a marketing tag line - it represents a mindset. This mindset is a shift from traditional thinking rooted in historical norms to true forward-looking innovation necessary to build a successful business that's not based exclusively on ourselves. The application of it all was on full display las…
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Episode 228 | Beyond Coverage: Exploring the Influence of Insurance Companies in Group Practices
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Have you ever wondered how insurance companies are impacting the mental health industry? In this episode, I dive into the influence of insurance companies in group practice. Insurance companies are moving away from paying based on the duration of therapy sessions and towards paying for the quality of care provided. This shift could potentially resu…
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Solving Hygiene Dilemmas with Irene Iancu of ToothLife
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Everyone is dealing with challenges in the hygiene department these days that stem from recruiting to productivity. Tune in to today’s show to hear from a friend of the show, Irene Iancu of Toronto, as she shares both her journey as a Restorative Hygienist and an independent business owner. You’ll glean pearls of wisdom on everything from marketing…
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Dental Marketing Theory with Gary Bird of SMC National
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Gary Bird is the Founder & CEO of SMC National and the host of several podcasts, including Dental Marketing Theory. He joins Perrin today to talk ChatGPT, Marketing Metrics, and much more. Follow Gary here: https://thegarybird.com/ https://www.instagram.com/thegarybird/ https://www.linkedin.com/in/thegarybird/ https://www.facebook.com/thegarybird…
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Episode 227 | How Can You Differentiate Your Group Practice in a Crowded Marketplace?
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How can you make your group practice stand out in a crowded marketplace? In this episode, I dive into the importance of differentiation when it comes to marketing your practice and share my favorite insights from Mike Michalowicz's book, "Get Different". Small changes can make a big impact when it comes to marketing your practice. Here are the key …
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Market Update from the McGuireWoods Healthcare Private Equity Conference
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Diwakar attended and was on a panel at the McGuireWoods HCPE conference in Charlotte recently. He shares his thoughts on subject matter from several of the presenters and panelists, and gives us an update from the macro lens on what people feel is coming in the next 6 to 12 months. Follow Gary here: https://thegarybird.com/ https://www.instagram.co…
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SFC2CEO Interview with Jonathan Eskow Owner of Eskow Law Group
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SFC2CEO Interview with Sara Stock Owner of Stock Legal
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Sara Stock, of Stock Legal, joins Perrin on the podcast to discuss her lecture topics for this year's Scaling from Clinician to CEO event. Sara is founder and CEO of Stock Legal, a WBENC-certified firm. Stock Legal’s primary purpose is to uniquely (through fixed fees, education, and practical, approachable, relational, and creative representation) …
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Episode 226 | The Role of Anti-Oppression in Group Practice Accountability with Dr. Nathalie Edmond
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Have you ever wondered how to effectively incorporate anti-oppression into your accountability practices? In this episode, Dr. Nathalie Edmond and I dive deep into this important topic. We discuss the significance of going beyond one-time trainings and integrating accountability into the very fabric of your practice. We also explore the challenges …
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Navigating New Financial Waters (Appearance on The Dentalpreneur Podcast Hosted by Mark Costes)
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Perrin joins Mark Costes on The Dentalpreneur Podcast to discuss the rising rate environment and what is happening in the marketplace. Check out The Dentalpreneur Podcast here: https://www.truedentalsuccess.com/the-dentalpreneur-podcast Are you registered for our upcoming Scaling from Clinician to CEO Event? Save your seat before it's too late! Reg…
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Darby and CareStack Join us for a Quick Convo - SFC2CEO Promotion
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Jeff Darby from Darby Dental and Jeanina Pizzano from CareStack join us on the podcast today to discuss how they provide the solutions you need to maximize the operations in your group practice. To learn more about CareStack, click here: https://carestack.com/ To learn more about Darby Dental Supply, click here: https://www.darbydental.com/Home.asp…
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