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Welcome to the GlobalTQM.com podcast, where we teach business owners how to… Source the best products from China, negotiate with Chinese manufacturers, navigate Chinese business culture, and share real case studies you can learn from. David Hoffmann is the founder and CEO of GlobalTQM dot com, your team on the ground in China. With over 25 years of experience doing business in China, David and his team at GlobalTQM.com have the know-how and experience to overcome any challenge you’ll face so ...
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Tired of encountering challenges in logistics and sourcing products from reliable suppliers. We have an exclusive opportunity for you to gain valuable insights from an industry expert and elevate your sourcing game to new heights! Here is the podcast episode on Global Sources, where David Hoffmann, the renowned sourcing and quality control expert f…
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It may prove challenging to navigate the continually changing sourcing landscape. In this podcast, we explore The New Sourcing Landscape of 2023 and look more closely at how the situation has altered over the past year and what you need to do to move forward in 2023. We were pleased to participate in Global Sources' "Buyer Fire Side Chat" event. Mo…
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This episode is packed with helpful advice on getting to the bottom of product quality, understanding AQL standards, and how to communicate your expectations to your suppliers effectively. I am interviewing an expert on China quality control, and it is a great honor to get access to someone with this much experience. Dr. John Higgins has a doctorat…
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Learn more about China’s power crises and how it affects sourcing in China! Hey guys, today is a real treat! I am interviewing an expert on China sourcing, and it is a great honor to get access to someone with this much experience in China because the big brands usually hide these guys in the background. Chris has worked with every major brand. To …
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Learn all about China NNN agreements… Should you protect your product? | Ep.38 In this episode, we will address the usefulness of an NNN agreement and cover in detail the good, bad, ugly, and realistic. We will discuss whether you are being responsible for your expectations and intentions behind the NNN agreement, down to the difference between an …
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Even with my experience, my supplier duped me... [Podcast ep.037] This episode is packed with useful advice on getting to the bottom of production delays, using WeChat effectively to communicate with suppliers, and is a real story from the ground in China. We deal with problems, how they get resolved, and key takeaways. In this episode we cover; Ho…
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The ultimate product research and validation. I never thought it possible to sell without inventory. I was educated by a good friend of mine, Reid from braag.co. So naturally, I couldn’t wait to share this with you. I highly recommend you listen/watch this episode for a number of reasons, as we get into; ✅ Validating your efforts way before you com…
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Have you ever had this feeling that your supplier is getting slower at responding? Well, this week, I did an online presentation discussing the different scenarios why your supplier might be slower at getting back to you, and how you might be able to fix that! We even included a slideshow so you can watch this on YouTube. [click here to watch] This…
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This episode is different from the others because it doesn't cover specifics on sourcing and developing products in China… It does delve deeply into what makes entrepreneurs successful, and I share some of my own personal background stories and journey. So I’m opening up and sharing it all in the hope you find some inspiration and motivation. Do th…
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In this episode, we share some fascinating secrets, including: How big brands source from the Far East? How Apple made concessions for WeChat? The key to success when trying to build a product in China. Plus this amazing conversation with Estie has peppered and compelling stories plus anecdotes. P.S OK, so this podcast we don’t reveal Esties amazin…
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Hey Guys, This week we are shifting the focus into an online master class, discussing the different forms of online product sourcing platforms. We even included a slideshow if you are watching this on youtube. If you ever wondered which option is best for your company, this episode will answer your questions, including: The Four Major Product Sourc…
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Hey Guys, I wanted to share a recent interview I did on another great podcast called The Business of ECommerce. Charles Palleschi, the host of this podcast, asked me some really insightful questions that really drill down into the day to day specifics of Sourcing Products from China. We covered MANY different topics, including : How being on the gr…
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With the increase of traffic online, especially related to buying products as a result of the Coronavirus pandemic, today’s topic is very timely. Our chat focusing on moving from Vendor Central to Seller Central on Amazon will certainly help your business retain more revenue and ultimately help you navigate these difficult financial times. Some of …
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Hey Guys, I can’t keep quiet and not share my thoughts and personal plans during these tough times. So in a special edition Podcast, we share not only the impact of this difficult issue on our lives generally, but more specifically the best business strategies to employ, including: Dealing with the inevitable drop in demand Proactively monitoring “…
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I was interviewed on another great podcast called ECommerce Excellence. The host, Joris Byron, asked me some really great questions and drew out some great insights, issues to avoid, how to overcome obstacles and general wisdom in Sourcing Products from China. As usual, we also drilled down on some specifics, such as: The two critical barriers with…
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In this week's episode, we touch on a somewhat sensitive subject – the issue of Accountability, or Who is ultimately responsible when something goes wrong? Listen to hear some first hand stories where we highlight: The danger of not being clear in your instructions to the factory. The “Devil is in the Details!” How can you put clear instructions in…
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In this week's episode, I share some valuable insights and pointers that could really help you – especially if you are considering sourcing your product outside of China. Listen to this real story where we discuss… The “cost” of the product is not the most important thing. Failures are sometimes the best thing that could happen... initially. You do…
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Subscribe To The Show On Your Favorite Podcast App In this week’s episode, I share, along with my co-host Kevin, some valuable insights and pointers that could really help you – especially “When Inspections Fail.” We spoke in general about Product Sourcing from China, services available in China, and how doing business in China works. Some key poin…
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Subscribe To The Show On Your Favorite Podcast App This week I was interviewed by Jim Palmer from Dream business radio. I thought you might like to listen to the interview... you might pick up some good advice, insights, and pointers... Of course, we spoke about sourcing from china, services available in china, how doing business in China works. Ho…
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Here's the third and final part of my interview with Kunle Campbell in the 2x eCommerce podcast. If you haven't listed to parts 1 and 2, go back and listen to them before listening to this. This was the last major question of the interview, and he asked me: "What's the best way for eCommerce entrepreneurs to protect their intellectual property?" No…
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Part 2 of 3 of my interview on the 2X eCommerce Podcast by Kunle Campbell. It's a show for entrepreneurs interested in eCommerce tips, strategies, and best practices. I've split the recording into 3 parts. In last week's episode, I gave his audience a description of what it is we do. And I explained why attention to detail is so important when you'…
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A few weeks ago, I was invited on the 2X eCommerce Podcast by Kunle Campbell. It's a show for entrepreneurs interested in eCommerce tips, strategies and best practices. Talking to Kunle was great because he asked the right questions. It allowed me to cover some of the essentials you need to know if you’re running a business with plans to source pro…
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I recently had the pleasure of interviewing one of our clients, Robert. His company sells designer lighting in South Africa. Robert's company was the sole agent for an international lighting brand. They sold it successfully for over 10 years until the principal suddenly decided to drop them. This left Robert in a predicament. A large part of his bu…
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What happens when you're defrauded by your manufacturer? How do you handle it? How do you prevent it from happening? What are the best practices? Here's a true story I wanted to share with you. It happened to us the other week. In this episode of the podcast, you'll discover: How expensive being defrauded can get when sourcing from China. How you c…
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As a business owner, I often wish someone had given a crystal ball years ago saying, "If only I had known this at the beginning, it would have saved me a fortune." Well, I'm going to save you that fortune now. In my client training, I share so many case studies where I go into detail about real situations that have happened to me, to friends of min…
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In this episode of the GlobalTQM.com podcast, I had the pleasure of interview my business partner and mentor for over 20 years, Yaron Remen. He’s a serial entrepreneur with the superpower of starting companies, growing them big, and selling them off. To date, he’s sold 9 multimillion dollar companies! Yaron and I have been doing business a long tim…
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Transparency and accessibility. That's what the internet brings to the table. It's easier than ever before to access products and suppliers from all over the world. This increases competition and puts downward pressure on margins. How are you going to stand out from your competitors? How are you going to stay profitable in the long-term? You'll hav…
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So you've just hired a 3rd party sourcing agent to help you with your manufacturers in China. Now you can sit back and relax, right? No more problems or delays, right? WRONG! The truth is, a sourcing agent may not the be-all-end-all solution for your business. Yes, they can and do add massive value...IF you use them correctly. In this episode the p…
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Why is product differentiation more and more important? Online shopping has given your customers have all the power. Today, in just a few minutes they can compare products or the same product from multiple suppliers. They can buy from anywhere in the world and get their purchased delivered in a few days. In a world of "infinite" choices, you need t…
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In this episode, David covers: 5 tips to improve your RFQ communications with suppliers How to match what's in your head with what the manufacturer can actually produce How the buying/merchandising role has changed because of e-commerce and online business What skills modern buyers/merchandisers need to stay competitive in a world of online marketp…
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Would you like your suppliers to: Take you seriously from day 1? Prioritize YOUR orders over their other clients? Give you "first dibs" on buying their latest products and innovations? Improve your own products so you have an edge over your competitors? Understand your operating procedures, documentation and shipping needs? Give you much better sam…
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Back again with another segment from my webinar with Tom Pirenne of ShowSourcing. In the last episode of the GlobalTQM podcast, Tom and I talked about whether Trade Fairs will exist in the future. The answer was a resounding, “YES!” Now that’s clear, let’s say you decide you’d like to fly to China to attend your first trade fair. How should you pre…
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This episode (and the next few episodes) of the GlobalTQM podcast will share segments of a joint-webinar I hosted with Tom Pirenne of ShowSourcing. A few weeks ago, Tom and I were having coffee and he asked me: "Will Trade Fairs exist in the future?" I admit I hadn't really thought about it, so it prompted a good discussion. That's what I hope we c…
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When you've put 6-months and thousands of dollars into a business idea and ultimately have to give it up... Have you failed? This kind of situation is something all CEOs face at one point or another. And if it hasn't happened to you yet, IT WILL. In this episode of the podcast, David Hoffmann teaches you how to think through these decisions. And av…
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When dealing with Chinese manufacturers, attention to detail will make, or break you. Delays and hidden costs all add up. They can vaporize your profit or, in the worst case, you may take a massive loss. In this episode of the podcast, I'll tell you how to minimize production delays and run the numbers right, so your business can operate profitably…
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Have you ever been to the Canton Fair? It’s a trade show that happens every year, in Spring and Autumn, in Canton (Guangzhou) China. I'm going to tell you how to navigate the fair, or any Chinese trade show for that matter, like a pro. You'll discover: Exactly what you need to bring with you when you attend the fair. The first question you need to …
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In this brief yet impactful episode, David gives you tips on how to... protect your intellectual property... make sure your products comply with government or commercial regulations, and... negotiate payment terms so your investments are secure. You'll discover: Why NDAs and confidentiality agreements don’t always work. How common sense and prudenc…
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There are thousands of factories in China. We’ve dealt with loads of them for our clients. How exactly do you vet manufacturers and choose one that’s the right fit for you? That's what we're going to teach you in this episode. You'll discover: How to present yourself so the factory immediately takes you seriously How to guarantee you get accurate i…
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Chinese culture, and Asian cultures in general, are very different from quote-unquote Western cultures. That is, North America, Europe, and Australia. Not understanding this, or worse, refusing to deal with the Chinese in a way that’s comfortable to them, can lead to huge problems for your business. In today’s episode, David’s going to tell you abo…
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In this episode, David covers the #1 risk to your business when sourcing from China: Not specifying what you want down to the last detail. And he gives you 11-steps to overcome this risk. So you can get your goods exactly how you want them, every single time. Helpful Resources For a full transcript of this interview, visit our blog. Get a free copy…
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When sourcing from China, how do you actually get what you want? The key is effective communication. And in this episode, David tells you exactly how to do it. He also gives you tips on how to overcome any language barrier between you and your manufacturer. And avoid getting caught off-guard by commercial acronyms and jargon. Helpful Resources For …
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In this episode, David tells you about the hidden costs of importing from China most businesses overlook. First up, the lowest priced manufacturer isn’t all it’s cracked up to be. Also discussed: have you included the costs of product returns and breakage in your pricing? If you haven’t, David tells you why it’s important, and why you may need to r…
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Hi, I'm David Hoffman, CEO of globaltqm.com...and this is my podcast. This is episode zero and I'm going to introduce myself and the podcast. I tell you about my business background in China... ...why I created this podcast... and what you can expect from it. Helpful Resources For a full transcript of this interview, visit our blog. Get a free copy…
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