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Building Better Managers

New Level Work

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People leave managers, not companies. The Building Better Managers podcast provides interviews with leadership professionals on topics including leadership development, leadership coaching, leadership training, productivity, employee retention, communication, culture, and accountability. People come to work every day with a whole host of personal and professional challenges. How can you help create a highly productive workplace where people are engaged, involved, and constantly learning? Joi ...
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In this milestone 100th episode of Building Better Managers, we celebrate with a deep dive into the transformative power of data-driven leadership development. Our special guest, Lora Kyle, VP of Global Talent Development at Chegg, shares invaluable insights on leveraging metrics to amplify HR and L&D efforts. Discover the secrets to gaining C-suit…
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Join us for the centennial celebration of 'Building Better Managers' with your host Wendy Hanson, as we look back on the wisdom imparted by our distinguished guests. This milestone episode revisits the top five segments that have made an impact on our listeners, offering a blend of expert insights on culture, leadership, emotional intelligence, and…
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Have you ever felt stuck in your career, unsure whether to seek a new job or embark on an entirely different path? The latest episode of Building Better Managers is a treasure trove of wisdom for anyone standing at this crossroads. Alisia Gill, the founder and CEO of Navista, joins host Wendy Hanson to discuss a topic that resonates with many: care…
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It's time to rethink DEI in the workplace with Chrysta Wilson on the Building Better Managers Podcast! Explore how genuine care and emotional intelligence can transform your company's culture and lead to unprecedented growth and innovation. Chrysta's practical framework, LOVE, will guide you through the essential steps of listening, offering suppor…
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Join Wendy Hanson as she welcomes DEI expert Daisy Auger-Dominguez to the Building Better Managers podcast for a transformative discussion on the future of workplace culture. Daisy, with her wealth of experience from Google to Vice Media, offers actionable insights on how companies can navigate the "messy middle" and move towards a more inclusive a…
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Are you ready to unlock the potential of AI in your leadership journey? Tune into the Building Better Managers podcast where Wendy Hanson and David Evans, VP of Product at New Level Work, delve into the transformative power of AI in leadership and development. Learn about the cutting-edge Leadership Oracle, AI's role in 360 reports, and how machine…
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In this empowering episode of the Building Better Managers podcast, we sit down with Jan Foo, a senior director at Servicenow, to delve into her remarkable career spanning two decades. As we honor Women's Leadership Month, Jan takes us through her experiences at companies like UBS, Cisco, and VMware, and her relentless pursuit of pushing boundaries…
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Charlene Dodson is the VP of Human Resources for Dollar Tree Stores, serving over 8000+ locations and 100,000 associates. That's a big job! Charlene gives practical advice for new and seasoned women leaders on the importance of having diverse perspectives in the room, especially women and people of color, and the need to speak up and share those pe…
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In this must-listen episode of the Building Better Managers podcast, Wendy Hanson and David Dodson, a Stanford GSB luminary, delve into the art of mastering management in today's complex business environment. Discover the unexpected findings from Dodson's extensive research on market growth and investment success, and learn about the five non-negot…
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Welcome to a new episode of Building Better Managers! I’m your host, Wendy Hanson, and I’m very excited to introduce today’s guest – TurningPoint Recruiting Founder and CEO, and author of The Practical Optimist: An Entrepreneurial Journey Through Life's Turning Points, Ken Schmitt. In this episode, Ken and I take a deep dive into the current landsc…
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Welcome to a brand new episode of Building Better Managers! As we step into 2024, join us for an insightful conversation with Daphna Gale and Rachel Peterson, seasoned coaches from New Level Work. Formerly known as BetterManager. In this episode, our hosts share the latest insights gleaned from coaching leaders across the globe, shedding light on t…
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Welcome to 2024 and our first episode of the year with your host, Wendy Hanson, and our very special guest, Sonja Lutz, New Level Work (formerly BetterManager), CMO. In this episode, we will introduce the idea behind re-naming the company and the exciting focus of our marketing in the future. New Level Work is a tech-enabled coaching solution that …
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Join Wendy Hanson and Melissa Looney on "Building Better Managers" for a lively exploration of AI and humor. Melissa, a learning professional and doctoral candidate, unveils the evolving role of AI in higher education, spotlighting the curiosity around generative AI like ChatGPT. Delve into the profound impact of humor in instructional settings, wh…
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In this episode of "Building Better Managers," host Wendy Hanson welcomes special guest Denise Brosseau to discuss the exciting world of AI tools in leadership. Denise shares her favorite tools, from Chat GPT to otter.ai, Canva, Grammarly, pi.ai, and perplexity.ai. Explore how these tools can be game-changers in content creation while navigating po…
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In this episode of Building Better Managers, co-founder of Better Manager, Wendy Hanson, engages in a thought-provoking conversation with renowned author Sam Horn. Together, they explore the intricate landscape of soft skills, focusing on effective communication and strategies for handling challenging conversations in the workplace. Sam shares valu…
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Welcome to "Building Better Managers" with your host, Wendy Hanson, and special guest John Topping, President & COO at BetterManager. In this episode, John shares the results of a recent ROI study conducted by BetterManager. The study focused on the impact of leadership development programs on organizations and their financial benefits. Wendy intro…
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Welcome to another insightful episode of "Building Better Managers" with your host, Wendy Hanson, and our special guest, Cait Donovan. Today, we're diving deep into the world of burnout, how it affects us personally and professionally, and most importantly, how we can prevent it. Cait Donovan, an expert in burnout and acupuncture, will be sharing h…
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Welcome to "Building Better Managers," hosted by Wendy Hanson with special guest Meg Donovan. Today, we explore vulnerability in leaders, a concept popularized by Brene Brown. Our special guest, Meg Donovan, Chief People Officer at NextThink, shares her personal experience of vulnerability and empathy in the workplace. Meg's journey through persona…
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Welcome to another insightful episode of "Building Better Managers," the podcast hosted by Wendy Hanson. In today's engaging conversation, Wendy welcomes a special guest, Star Dargin, a seasoned coach and expert in the field of gratitude. Join Wendy and Star as they explore the remarkable impact of gratitude on workplace culture and leadership. Sta…
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Welcome to Building Better Managers, the podcast that explores the important work of managers, hosted by Wendy Hanson. In this episode, Wendy takes center stage to discuss one of her favorite topics: gratitude, recognition, and appreciation. Join her as she delves into the heart of these essential values and their impact on creating a thriving work…
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Welcome to "Building Better Managers," hosted by Wendy Hanson. In today's episode, we're privileged to have a thought-provoking conversation with Susan Freeman MBA PCC, a seasoned executive coach, team coach, author, and leadership consultant. Our focus today is on the profound impact of communication in leadership and how internal energy plays a p…
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Welcome to "Building Better Managers," the ultimate podcast for ambitious leaders and managers. Hosted by Wendy Hanson, co-founder of BetterManager, this podcast is thrilled to welcome a special guest, Brian Smith, founder of IA Business Advisors, a renowned management consulting firm. In this episode, Wendy and Brian explore the power of positive …
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Welcome to "Building Better Managers," the podcast where Wendy Hanson, co-founder of BetterManager, interviews top leadership professionals to uncover strategies for creating a happier, highly engaged, and more productive workplace. In this episode, Wendy sits down with Liz Kislik, a management consultant and executive coach with a wealth of experi…
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Welcome to "Building Better Managers" the podcast that brings you insightful conversations and actionable strategies for creating an inclusive and thriving workplace. With your host, Wendy Hanson, and in today's episode, we have a very special guest, Sally Helgesen, joining us. Diversity and inclusion are more than just buzzwords; they are essentia…
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Welcome to "Building Better Managers", today we will explore customer success and BetterManager's mission to help people thrive at work. In this episode, we interview key managers on our internal BetterManager team, Kate Rath, VP of Customer Success, Luis Vides and Rafael Tinoco, both passionate customer success managers. Discover their insights, e…
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Join host Wendy Hanson and renowned speaker and coach Mike Robbins on the "Creating an Inclusive Workplace with Mike Robbins" podcast. Together, they explore the transformative power of diversity in the workplace. Discover practical strategies, inspiring stories, and expert insights on fostering psychological safety, creating an inclusive culture, …
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Join us for an engaging and insightful conversation on the critical role of people managers in times of change. Our guest, Tim Creasey, shares his wealth of knowledge and experience on how to lead with empathy and purpose during these challenging times. Through a memorable and easy-to-remember acronym, the CLARC method, Tim offers practical guidanc…
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In today’s persistently challenging business environment, having a thought partner to help reframe feelings and reflect on experiences from a new perspective can be invaluable. At BetterManager, our top-rated community of coaches serve in this all-important role for managers and leaders at every level within organizations all over the globe. On thi…
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Being an ally and creating a more inclusive workplace culture is a responsibility for everyone, not just those who work in Diversity, Equity, and Inclusion roles. For organizations to get diversity and inclusion right, you need to build a culture that truly embraces difference, where everyone feels valued and heard. Only then can you truly begin to…
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While there is an abundance of research on the concept of psychological safety, there is limited practical information on how to create psychologically-safe, highly-engaged and healthier workplaces where one can speak up without the risk of punishment or humiliation. Join us as we welcome Karolin Helbig and Minette Norman, authors of The Psychologi…
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Your company’s culture is either a headwind holding you back or a tailwind helping push you forward toward greater success and productivity. Which is yours? And if it’s not headed in the right direction, what’s the quickest way to turn it around? Our guest today, Simon D’Arcy, is an executive coach and partner at Evolution.team, a coaching, consult…
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Every business is invested in growing and developing its leaders. If they can be taught, they can lead. And, good leadership has a ripple effect. While the need for greater leadership development has never been more critical, determining what kind of solution will best equip your team to lead successfully—today and into the future—remains a difficu…
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The very best leaders and managers, at every level, carry a a presence about them. Whether among a small team or an entire organization, that presence can draw people to you. And your role as a leader, of course, is not just to bring people together through your actions and ideas, but to move them toward a common goal or cause. Being a thought lead…
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At BetterManager, we consistently see the importance of interpersonal communication skills as the top topic being discussed in 1:1 coaching – no matter what role individuals and managers play within an organization. Developing the skills to persuade and influence others will open doors in your professional, as well as your personal life, as you’re …
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The business world is in a state of great change and opportunity. With an ever-growing remote and hybrid workforce, an increasing emphasis on DEI, sustainability, and technology, the “command and control” style of leadership has become more or less obsolete. The future success of your company relies on managers that lead with values and vision, and…
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Your first 30-to-90 days as a new leader in an organization can make or break you. It’s so easy to get caught up in “Here’s how I’m going to fix things!” But do you really know the situation well enough? It’s often much better to align with your team on a general vision and direction first, and use that first month to listen, observe, and assess wh…
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Remote and hybrid working environments, in some form, are here to stay. Understanding how to maintain well-being, increase employee engagement, and strengthen connections in professional contexts as our interactions become more and more remote can be a game changer for managers and leaders at any organization. Today’s guests, Dr. Amy Mednick and Dr…
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People with invisible illnesses may look fine, but that doesn’t mean they aren’t struggling. When Harper Spero was diagnosed with an extremely rare immunodeficiency disorder, she was determined to create her own narrative. And not only has Harper learned to embrace her invisible illness, but now she’s on a mission to provide resources and hope to o…
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Does your company work hard to identify and get the most from each individual’s unique talents? Or does it just accept talent flight, “The Great Resignation” and “quiet quitting” as unavoidable? The truth is that all your leaders from the C-Suite to your frontline managers can benefit from recognizing the signs and helping people out when they get …
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Hope is more than a “nice to have”; it can play a central role in business, as it drives resilient behavior, engagement, and innovation. In this episode, we explore the neuroscience behind hope and mindfulness, and the discuss benefits of applying the learnings in the workplace with forensic neuropsychiatrist Dr. George Woods. Dr. Woods is an accom…
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We’ve all heard the expression “culture eats strategy for breakfast.” But what does a strong organizational culture actually look like? It’s about a lot more than just occasional happy hours, pool tables, or free snacks. When your culture comes from living your core values, it will be the guiding star for your actions and how you attack each day wi…
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If your organization has embraced a hybrid or fully-remote work model, your managers need to be equipped with an array of adaptable and effective tools for team development, including coaching. Today’s guest, Charlie Nelson, is responsible for all aspects of worldwide operations for SmartRecruiters, including GTM & distribution strategy and perform…
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Workplace drama can affect every aspect of business: Employee engagement, productivity, teamwork, customer service, and, ultimately, your bottom line. And from frontline managers to top-level executives, leaders often do not realize how much they themselves actually contribute to the conflict and drama within their workplaces. Everyone has blind sp…
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All leaders and managers need to know how to effectively facilitate a meeting that brings together their team, peers, and customers in a meaningful way. Our guest, Jaren Murphy, is the Vice President of Business Development at McCarthy Building Companies, a builder of water infrastructure and other commercial projects across the United States. Jare…
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As the world of work evolves, leaders and managers are being asked to do more. In addition to day-to-day responsibilities, successful companies are engaging leaders in conversations about broader issues like return on investment. What’s one of the best ways to ensure a company’s financial success? By putting people first and embracing a culture of …
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Leaders, and particularly middle managers, are constantly being challenged. While it’s never been easy to navigate the needs of both the C-Suite and junior staff members, the past few years have created a slew of new priorities and pressures. From managing remote and hybrid teams and effectively implementing and supporting company DEI priorities to…
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Over 80% of people from the front lines to the C-Suite point to ineffective communication as a root cause of many team project failures. And the migration to more remote and hybrid workplace setups isn’t making things any easier! To help you up your game we’ve brought in Richard Newman, founder of Body Talk and author of “You Were Born to Speak”, t…
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If your leadership development program isn’t cultivating leaders and managers that know how to build and develop a culture of trust, loyalty, and positive work relationships, it’s already hurting your bottom line. Every day your people managers encounter opportunities to lead, nurture, and take care of their employees, but they also need to learn h…
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In this episode of the Building Manager podcast, I have the great pleasure of interviewing James Allan, Director and Principal Consultant from Alland & Hurst Risk, a National WHS advisory company. James has been in the sector for a number of years and discuss the importance of WHS in the workplace, responsibilities of employers and employees along …
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Leadership challenges are in the spotlight due to the upheavals of the pandemic and The Great Resignation. Organizations are struggling to find effective solutions as people are leaving workplaces left and right. Today’s guest, Danny Hadas, believes that Minimalist Leadership is a great place to get some answers. Danny is a #1 Best-selling author, …
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